Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,979 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Infinity made me happy because they had the product I wanted and got it to me fast without any fuss or special instructions, fantastic and my local shop, the staff bend over backwards to help get you satisfied everytime”

Helpful Report

Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles, John! We hope to see you soon and that you enjoy your new purchase! Thanks, Danielle

Posted 2 years ago

“Item not in stock when site said it was”

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Posted 2 years ago

Apologies for your most recent experience with Infinity Motorcycles. We strive to maintain accurate stock levels, but sometimes human error or incorrect information can occur. In these cases, we promptly contact customers and offer alternative products if possible. Apologies for any inconvenience this has caused. Thanks, Danielle

Posted 2 years ago

“I purchased a RUKKA Kingsley jacket on 22 August 23 from the Huddersfield store & was impressed with the service, I was able to get the jacket at a great price, nothing was too much trouble. I will return. Thanks.”

Helpful Report

Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon and that you are enjoying your new jacket! Thanks, Danielle

Posted 2 years ago

“Messed up the order in the warehouse then it took them a while to rectify it, problems with delivery company on top of it. Despatch information inaccurate on some items as well.”

Helpful Report

Posted 2 years ago

Apologies for your recent experience with Infinity Motorcycles. I shall pass this on to our logistics team so we are able to improve our services! Thanks, Danielle

Posted 2 years ago

“All the staff at Huddersfield are so helpful, nothing is too much trouble. Would recommend this store to anyone, great selection and if they don't have what you need they will order it in for you.”

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Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles, Emma! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“I have been going to Infinity Motorcycles for a few years. Would not shop anywhere else. Excellent range of clothing helmet and accessories. But the super friendly and helpful staff just make it a pleasure to shop. I would give them 6 stars if I could”

Helpful Report

Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles, John! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Purchased some pmj jeans and alpine star back protector Returned to the shop to ask for a refund on the back protector but had to have a credit not no refund available told me it a open credit note no time limit But when I got home found that is only valid for six months”

Helpful Report

Posted 2 years ago

Hi Andy, Apologies for your most recent experience with Infinity Motorcycles. Please note that our credit notes have a six-month expiry date from the date of creation. I apologize for any miscommunication regarding this policy. While we do reissue credit notes in some cases, this is not guaranteed and each request is evaluated on an individual basis. Thanks, Danielle

Posted 2 years ago

“Very slow at processing anything like wading through treacle or even worse moving a mountain, local shop doesn't seem to want to help so lost a sale as it took 2 weeks to get gloves from another store by that time i had bought from one of its competitors. You need to up your game a little Infinity if you dont want to fall by the wayside.”

Helpful Report

Posted 2 years ago

Hi Paul, Apologies for your most recent experience with Infinity Motorcycles. I shall forward this to our logistics team so we will be able to improve our services. Thanks, Danielle

Posted 2 years ago

“Absolutely brilliant awesome price fast delivery great returns and exchange for the bigger size can’t fault definitely be using again”

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Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles, Ben! I am happy that you found our return and exchange procedure fast and reliable. We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“No. Plate light was just what I wanted, top quality and fast delivery.”

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Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Never helped if you need warranty for any they sale”

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Posted 2 years ago

Apologies for your most recent experience with Infinity Motorcycles! Can you please email info@infinitymotorcycles.com with more detail so we are able to look into this further? Thanks, Danielle

Posted 2 years ago

“Great service with plenty of feed back and updates on progress”

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Posted 2 years ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“The staff in Belfast are 2nd to none!! First time buying gear, wasn't sure what I was going to need for Northern Irish weather, I was chatting to Gareth and he guided me through everything and got me sorted! Thank you”

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Posted 2 years ago

Hi David, Thank you for your amazing 5-star review of Infinity Motorcycles! I shall share this with Gareth! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Christchurch Dorset, Nathan and James. Go see these guys for all things bike. Extremely professional and knowledgeable. I took my TechAir 5 there for service last week. Zero hassle as always. Fantastic shop. If you're in the area a must visit..coffee is good too.”

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Posted 2 years ago

Hi Barry, Thank you for your amazing 5-star review of Infinity Motorcycles! I shall pass this along to your Christchurch store! We are thankful to you for being a repeat customer! We hope to see you soon! Ride Safe, Danielle

Posted 2 years ago

“Great service.”

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Posted 2 years ago

Thank you for your 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Quick delivery excellent gloves. Sized up”

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Posted 2 years ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“great service and very quick delivery”

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Posted 2 years ago

Thank you for your 5-star review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Swift delivery, easy to sort returns if you need to, great service”

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Posted 2 years ago

Thank you for your amazing 5-star review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Ordered a pair of Alpinestars Drystar gloves for a tour. Bought them from Infinity as I needed them within 3 days and they had next day delivery. 2 days later they hadn't even despatched them when I called to get the tracking info. Apparently the store was 'too busy' to send them. Annoyed.”

Helpful Report

Posted 2 years ago

Hi Gerrard, Apologies for your most recent experience with Infinity Motorcycles. I have looked into your order and can see that our store was delayed when sending this out to you. I apologise for this, and I will pass this over to our logistics team to improve our services. Thanks, Danielle

Posted 2 years ago

“As listed very quick delivery”

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Posted 2 years ago

Hi Kevin, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

Infinity Motorcycles is rated 4.7 based on 8,979 reviews