Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,091 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 3rd June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered jacket on line, took payment then emailed to tell me not in stock would i like an alternative. Got a refund then ordered from sportsbike shop arrived next day.”

Helpful Report

Posted 4 years ago

Hi Colin, I'm sorry we did not have the product available. This was a stocking error on our website; we try to maintain total accuracy of our stock levels, but in the case of your order, the item was not in stock with us and was discontinued by our supplier. We extend our fullest apologies for the mistake. If you were to order with us again, we will endeavour to do whatever we can to assist you. Kind regards, Jonah

Posted 4 years ago

“Good service,good cover for the price.”

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Posted 4 years ago

“Prompt service and unfortunately had to return item but no dramas and refund was smooth”

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Posted 4 years ago

“Good price and prompt delivery. What more can you ask for”

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Posted 4 years ago

“Good service. I orderd a large but it seems I am XL..! Returns was hassle free and replaced very quickly 👍😀”

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Posted 4 years ago

“Easy to buy from, great comms if there's an issue and light-speed deliveries.”

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Posted 4 years ago

“Great company with top quality gear at good prices”

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Posted 4 years ago

“Great prices and very quick delivery.”

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Posted 4 years ago

“Great service as always from Infinity. On this occasion item was wrong size for me, exchanged immediately, and new item arrived in 1-2 days.”

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Posted 4 years ago

“Excellent service. No issues with returns and prompt refund.”

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Posted 4 years ago

“Prompt delivery, great price, great service.”

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Posted 4 years ago

“Great price and service.”

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Posted 4 years ago

“Very easy to order and delivery was very quick , great service”

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Posted 4 years ago

“Would be 5 star but ordering on the website is not a good experience”

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Posted 4 years ago

Hi Sarah, Thank you for your feedback; we seek to do whatever we can to improve our services. What could we improve about the website that would enhance your overall experience with us? If you could email us at reviews@infinitymotorcycles.com, we would much appreciate this! Kind regards, Jonah

Posted 4 years ago

“Quick delivery great quality and price.”

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Posted 4 years ago

“Quick and easy ordering, great selection and super fast delivery.”

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Posted 4 years ago

“Good price & fast delivery”

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Posted 4 years ago

“Great shop. Plenty of stock and ultrafast delivery. You got yourselves a new loyal customer!”

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Posted 4 years ago

“Ordered item over phone told it would be with me in a couple of days, phoned after waiting a week for the item to be delivered was told that they would check and phone me back. I received no call back after 3 days phoned them again to fund out were my item was, was then told it has to be orded from tucano in ltaly and they didn't know how long it would take to be delivered. It arrived 3 weeks after i originally ordered it, terrible customer service.”

Helpful Report

Posted 4 years ago

Hi Richard, I'm sorry your item took longer than expected to be delivered. There was a stocking error for your item, which looked like we had one available in our warehouse to dispatch, however, this was inaccurate and we needed to order the item from our supplier in Italy. We try to maintain total accuracy of our stock levels, but in the case of your order, the item took longer than expected to arrive, and for this, we extend our fullest apologies for the mistake and for not communicating this to you. We will undertake measures to improve and minimise issues such as this, and we will do everything we can to please you if you were to order from us again. Kind regards, Jonah

Posted 4 years ago

“Very good”

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Posted 4 years ago

Infinity Motorcycles is rated 4.7 based on 9,091 reviews