In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.64

4.6 Rating 5,590 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 5,590 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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In2CarParks 5 star review on 19th December 2025

Anonymous // 01/01/2019

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“Prompt service”

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Posted 3 months ago

“Brilliant service both out bound and coming back. Would highly recommend.”

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Posted 3 months ago

“Great place to leave your car, well trusted and reliable service, have recommended to others when flying from Liverpool airport”

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Posted 3 months ago

“Very good service would definitely use again”

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Posted 3 months ago

“Great service both ways”

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Posted 3 months ago

“Only left 2stars for all the staff for when we arrived. When we arrived in the afternoon all the staff were lovely, the driver even placed our suitcases on and off the minibus, on the way back after 7pm it was all different. The driver chatted to the couple he knew and walked to them to get their suitcases, left me and my mum to get the suitcases to the minibus ourselves, not good when im disabled. Arrived at where carpark was and my mum had to get the suitcases off the minibus herself, he walked off. I went inside the unit to get my key and asked where my car was as i had already telephoned 15mins earlier to say my car reg. The man inside said it was at the side near the minibus, which it wasnt they only moved the couples car they know, he laughed then said it was behind me. The entire unit smelt of drugs. This is not good and im thankful they did not move my car because either 1 or more of the staff smoke drugs.”

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Posted 3 months ago

Thank you for your feedback. We will speak to the team as to why one of the team didn't advise you correctly where your car was. Regarding the smell of drugs. We are aware of this. A customer had arrived just before you did who we asked to leave due to them having the oder of drugs. This is outside of our control if a customer comes into the car park reception like that.

Posted 3 months ago

“Great company, use on a regular basis great value , fast transport to and from airport cant recomend enough”

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Posted 3 months ago

“Brilliant from start to pick up 👍great staff couldn’t be happier with the team”

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Posted 3 months ago

“They only have 1 minibus that caters for whole carpark. had to wait at least 30mjnutes as he had to do a few trips dropping and picking people up , there were a lot of people waiting . Wouldn't book again when going on holiday with children . 1 minibus for whole carpaprk is not ideal”

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Posted 3 months ago

“Lovely small company, taken to and picked up from the airport, 2 mins drive away, drivers very friendly”

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Posted 3 months ago

“Good and efficient.”

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Posted 3 months ago

“I always use this car park when travelling from Liverpool airport. The service is nothing short of fantastic, the pick up and drop off service is prompt and efficient, I have never been kept waiting for more than a couple of minutes. My car is always ready at the entrance to drive away promptly upon my return. Keep up the good work, you are a brilliant, friendly team. Tracy Westhead”

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Posted 3 months ago

“The gent on the check in desk when we first arrived did not understand a word of English and failed to understand he needed to unlock my car so we could get the bags out - last thing we needed at 3 am to be honest and he didnt really explain anything to us so we just abandoned the car in good faith Collection however was perfect - really chuffed with the return trip”

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Posted 3 months ago

“Everything was good”

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Posted 3 months ago

“Great place to leave your car. The trip to and from the airport was quick and easy.”

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Posted 3 months ago

“Friendly, convenient service”

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Posted 3 months ago

“I have used In2carpark on a number of occasions never once have I had issue always there to help, very prompt on pick up I’ve never had to wait very long. The staff are very friendly Definitely recommend them. Ps we once got delayed for 24 hrs when I rang them to say what’s as happened was told not to worry just ring once we land that I really appreciate one less worry .”

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Posted 3 months ago

“Never have a problem Always good service Good value for money transfer to and from airport good”

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Posted 3 months ago

“used many very good as always”

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Posted 3 months ago

“very good.”

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Posted 3 months ago

In2CarParks is rated 4.6 based on 5,590 reviews