In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.64

4.6 Rating 5,449 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 5,449 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

In2CarParks 5 star review on 19th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick reliable and safe will always use in2”

Helpful Report

Posted 4 years ago

“Staff were great, but was not informed of the hike from £3 to £8 for the journey to the airport if we wanted to be dropped off in the usual spot and picked up. This makes you less competitive.”

Helpful Report

Posted 4 years ago

“Used many many times and the service is excellent”

Helpful Report

Posted 4 years ago

“Fab reliable friendly service”

Helpful Report

Posted 4 years ago

“I'm very happy to choose this parking. Everything very fast no need waiting to long. Recommend for everyone.”

Helpful Report

Posted 4 years ago

“The staff are very friendly and I am always at the airport in minutes. And I feel my car is in safe hands !”

Helpful Report

Posted 4 years ago

“Very happy with service from both of the drivers. Reasonably priced parking, a great find. Questions below irrelevant as we didn't need to communicate, we just booked online. Only needed to use the one when we needed picking up from the airport.”

Helpful Report

Posted 4 years ago

“Good service 👌 and near the airport”

Helpful Report

Posted 4 years ago

“Excelent!voi reveni cu drag oricand am nevoie🙂”

Helpful Report

Posted 4 years ago

“Really easy to use service with friendly staff.”

Helpful Report

Posted 4 years ago

“quickly and efficiently for a moderate price. I recommend”

Helpful Report

Posted 4 years ago

“Nice and helpful people.”

Helpful Report

Posted 4 years ago

“Great service great price highly recommended. I normally use meet & greet services at most airports I park at. This is as good if not better and a third of the cost. Friendly and very helpful staff made it all a pleasant experience.”

Helpful Report

Posted 4 years ago

“Great service at a fabulous price but I am going to reconsider using you again due to the fact that I was dropped off not on the airport. I would rather pay a couple of pounds more and have the convenience of being dropped at the airport as it has always been over the last years I have always used you.”

Helpful Report

Posted 4 years ago

Hi, thanks for your feedback. We have recently changed to the other drop off location at the airport, which is where all the other car parks in the area drop off at too. There is the option to be dropped directly outside the terminal but there is a charge of £4 each way to pay for the barrier. You can choose this when you drop your car off at the car park, please let the drivers know when you arrive.

Posted 4 years ago

“Great service friendly staff used them twice will use them again”

Helpful Report

Posted 4 years ago

“Lot 6.02.2022. Miejsce spotkać zbyt daleko od terminalu. Musiałem czekać ponad 45 minut w deszczu i zimnie na odbiór z lotniska. Tylko 1 kierowca i 1 bus do obsługi wszystkich lotów które są bardzo blisko siebie to jakiś żart. Nawet niska opłata za parking nie jest warta takiego serwisu. Nie polecam.”

Helpful Report

Posted 4 years ago

Hi, thanks for your feedback. Unfortunately due to a couple of members of staff calling in last minute with Covid, it left us slightly short-staffed for a few hours. We appologise for the slight delay in your return to the car park, our free transfer service is very quick so you shouldn't have been waiting 45 minutes.

Posted 4 years ago

“Waited almost an hour in the pouring rain for the bus to pick us up driver said short staffed not acceptable”

Helpful Report

Posted 4 years ago

Hi, thanks for your feedback. Unfortunately, we had two staff members fail to arrive at work due to Covid which left us initially short-staffed whilst we arranged for cover. You shouldn't have been waiting an hour though as the bus is very frequent.

Posted 4 years ago

“I’ve used In2carparks many times and I’ve always been happy with the service. However, this time, we were told we didn’t have to pay the £3 to enter the short stay drop off car park at John Lennon, Liverpool, as the boss has told the drivers we must be dropped off in the free drop off to the right of the roundabout, which is quite a walk. When we realised, my friend said she can’t walk that far because she has limited mobility. The young man said he would turn into the first exit and drop us off there, although he isn’t allowed. We were grateful of this, however, on returning from our holiday at 11.20pm, we phoned the office, but no answer, obviously because the driver was out picking up. We decided to start the dreaded walk in the wind and rain. I called the number again and the driver said to make our way to the bus stop in the free car park. My friend was struggling by this time. By the time we got picked up, my friend was very worn out. I complained to the driver and said it won’t be possible to use them again as it’s all so inconvenient. I was annoyed to hear, ‘ we could of paid the entry money for the original car park and got dropped off and picked up there by the yellow submarine. When I told him what we had been told, he said, no, we had a choice to pay the drop off fee. The young man had obviously given us the wrong information. I think the company should make it very clear on they’re website, just what service is available. What should of been an easy going end to our holiday, certainly wasn’t.”

Helpful Report

Posted 4 years ago

Hi there, thanks for your feedback. The weekend of your travel was a weekend in the change of the dropping off at the airport. I'm sorry to hear that there was confusion in the information you received. The driver should have made it very clear as to where the drop off and arrival was. I will speak to the drivers that were on at the time and make sure they are communicating all the information correctly.

Posted 4 years ago

“Very good service v close to LPool Airport v good price for parking”

Helpful Report

Posted 4 years ago

“Really good service”

Helpful Report

Posted 4 years ago

In2CarParks is rated 4.6 based on 5,449 reviews