In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.64

4.6 Rating 5,449 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 5,449 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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In2CarParks 5 star review on 19th December 2025

Anonymous // 01/01/2019

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“We were not Happy with having to walk a long distance to the terminal as we are both in our 70's. Will not use again if this is the same in the future.”

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Posted 4 years ago

Hi, thanks for your feedback. Unfortunately, we have been forced to have to change the drop off location. We can drop you outside the terminal if you prefer, there is just an additional charge of £4 for this. In future, when you arrive at the car park, if you let reception know that you want to be dropped at the terminal and we will of course drop you off there.

Posted 4 years ago

“All good and easy.”

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Posted 4 years ago

“No longer dropped off or picked on airport have a very long walk due to increase costs of £1.00 parking on airport. We have used carpark for 12 years,nine times per year. No longer. very sad”

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Posted 4 years ago

Hi, thanks for your feedback. It's not just a £1.00 increase at the airport. We have tried for a long time to keep dropping off right outside the departure hall but we can no longer do it. If you want to be dropped off at the previous location outside the departure hall, please let us know when you arrive at reception and we can do this.

Posted 4 years ago

“The transfer is too far from the terminal and for this service which was poor I would rather book the car park at the airport”

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Posted 4 years ago

Hi, thanks for your feedback. The transfer is only 5 minutes to the airport which is quicker than walking accross the airport car park.

Posted 4 years ago

“Friendly staff, reasonable rates and speedy collection from the airport.”

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Posted 4 years ago

“Great price, great service, lovely staff. Dropped right at the airport. I won’t be using any other company from now on.”

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Posted 4 years ago

“Excellent parking first rate staff great value for money”

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Posted 4 years ago

“excellent service!”

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Posted 4 years ago

“Really good price and efficient service. Friendly staff too. Will use again.”

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Posted 4 years ago

“These guys are the best. I had a blond moment and out the wrong date down but they didn’t make me feel bad about it and were so helpful and friendly. Used them many times and thoroughly recommend them x”

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Posted 4 years ago

“Everything was Boss”

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Posted 4 years ago

“The service was Good. I will use it again in the future.”

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Posted 4 years ago

“Very polite staff. Will definitely will leave my car with them again”

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Posted 4 years ago

“Fast friendly service”

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Posted 4 years ago

“Really good service. Tony was so friendly.”

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Posted 4 years ago

“I was asked to pay extra if I wanted to be dropped off at the airport?!?! Also my drivers door was damaged while in shortage”

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Posted 4 years ago

Hi, thanks for your feedback. This is due to a change of the drop off location at the airport. We are happy to drop you off at the free drop off location or outside the terminal which sadly incurs a charge from Liverpool Airport.

Posted 4 years ago

“Very polite and prompt”

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Posted 4 years ago

“Always have a great experience with In2 , use them regularly when flying from Liverpool.”

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Posted 4 years ago

“Was worth the money.”

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Posted 4 years ago

“Couldn’t find the park due to misleading information on the website reCredit Union building. Operative was very grumpy when asked for directions..said he had ‘too many other things to do.’ On return waited in the cold for 20 minutes having walked from airport. Operative said he couldn’t come as was fixing van door. Van was in very poor condition..front passenger door wouldn’t open.No help with bags or doors. Was charged £2 but operative couldn’t tell me what it was for as ‘ wasn’t there’. Wouldn’t dream of using your park again as it was all extremely embarrassing !”

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Posted 4 years ago

Hi, thanks for your feedback. I'm sorry to hear that there was a 'grumpy' member of staff. That is unlike our team and I will speak to the team that were on shift to understand why there were the issues as there should not have been. We have been parking cars at Liverpool airport for over 15 years and have always been proud of the service we provide customers with.

Posted 4 years ago

In2CarParks is rated 4.6 based on 5,449 reviews