iMyHome Reviews

Name: iMyHome
Rating: 4.66

4.7 Rating 2,340 Reviews

95 %

of reviewers recommend iMyHome

Company Reviews

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4.7

Based on 2,340 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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iMyHome 5 star review on 2nd September 2021

Charles Nyokanhete

iMyHome 4 star review on 2nd February 2018

Jeremy

iMyHome 5 star review on 10th January 2018

Anonymous

Anonymous // 01/01/2019

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“Very good service good value for money. Survey was booked and 36 hours later I got the report . Many thanks iMyHome.co.uk”

Helpful Report

Posted 6 years ago

“Very quick seamless service. Would recommend to everyone”

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Posted 6 years ago

“Great, easy to use servicd”

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Posted 6 years ago

“A good service, organised and carried out promptly”

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Posted 6 years ago

“Staff were very helpful in explaining process and advising on the level of survey required. Survey was undertaken and report received quickly. Surveyor was also happy to assist with queries.”

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Posted 6 years ago

“Very quick response with quote, easy website to navigate, competitive prices, outsource a reputable company to carry out our survey who worked quickly and competently to complete the survey and report back. Excellent from start to finish.”

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Posted 6 years ago

“iMyHome have my case to Quantem who told me I had damp and when I paid for a damp specialist to come out there is no damp at all. They also reported they couldn’t get in the shed because it was locked when it has no locks or handles. Refusing to reimburse the extra costs I incurred to get additional specialists out as they failed to provide a factual report.”

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Posted 6 years ago

Dear Melissa, Thank you for your feedback. During inspection, the attending surveyor detected damp readings above acceptable tolerances at low level in the external walls of the property. He therefore recommended you investigate further. We understand the damp specialist failed to find any damp. It has already been explained in writing that the purpose of a Homebuyers Report is to inform prospective purchasers of any possible defects and to recommend further specialist advice be sought where necessary. This is exactly what you received. It is good news that the damp specialist found no damp within the property, but this does not mean that the survey was misleading. The damp recorded by the surveyor was likely to be reflective of the facts that the property had been empty for some time during which condensation had formed on the walls and/or that it had been raining heavily for several days prior to the inspection (as stated within the report). It is presumed that the property had dried out by the time of the damp specialist’s inspection. We have also confirmed and have explained that the damp meter utilised was in fact calibrated specifically for masonry. The attending surveyor has also advised that, based upon his findings, there may be condensation issues within the property. The shed in question was indeed missing its handle. There was a keyhole below the missing handle, leading the surveyor to assume that it had been locked. If he had found it was actually unlocked had he pushed the door he might subsequently have been unable to re-secure it. As such, an external inspection of the shed was taken place. In any event, we would point out that we are not obliged to inspect or report upon small timber-framed sheds of this nature within the normal scope of a standard Homebuyers Report. Again, thank you for your feedback and we wish you well with your purchase. The iMyHome Team

Posted 6 years ago

“Was an easy process from start 2 finish..all staff were extremely helpful! The survey itself was an extremely easy traffic light system! ..& the surveyor was very thorough in his report. Highly recommend.”

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Posted 6 years ago

“Very good service carried out in a quick time”

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Posted 6 years ago

“I was very impressed by the services provided by imyHomes. My Home Buyers Survey was carried ouy on the agreed date with no hassle. I received an electronic and a paper copy of the report which was very easy to read and understand. Good job!!”

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Posted 6 years ago

“Very helpful. Offered to put us in touch with removals company which he did. Survey was done in good time. Report returned by email and bound copy.”

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Posted 6 years ago

“Just searched for conveyening on google IMyHome came up as one of the searches; they provided one of the best prices. The service was very good after and the everyting has been completed satifactorily.”

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Posted 6 years ago

“I received an excellent service both on the phone and at the presence of the survey being carried out. Very prompt in delivering the report and overall a very friendly team of members. Also they were dealt with after survey enquires for me too which helped in clearing some questions we had. Very professional indeed.”

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Posted 6 years ago

“I am very pleased with the service. It was quick and easy to access the report via the online portal which also sent me updates on the progress and when any new event occurred. Highly recommended.”

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Posted 6 years ago

“Great service, fast and quality report.”

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Posted 6 years ago

“Swift, efficient and comprehensive service. Would recommend.”

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Posted 6 years ago

“Found them quick, efficient and affordable. Our solicitor was very happy with the quality of our homebuyer’s survey report.”

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Posted 6 years ago

“Would definitely recommend”

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Posted 6 years ago

“I was contemplating buying a property In Surrey so I contacted this company with a view to obtaining a home buyers survey. Within minutes the arrangements were made. I had to delay the actual survey. They were very helpful so at my convenience I telephoned when I was ready and within days they carried out the survey. It was very comprehensive, to the point and very helpful. I would have no hesitation In using them again. Good value for money and reassuring.”

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Posted 6 years ago

“IMyHome contacted me really quickly were really polite and were the cheapest quote. It was thought that the survey would be done within the next 5-7 days, but the survey was done by a more local firm within 3 days and the report arrived by about the 7th day. I must say that the local firm IMyHome chose to do our survey ....Made a couple of mistakes in the report....something was talked about that was not in the property. And something else that we were really worried about was not even mentioned at all. Would not want to use them again. It was not a survey I could trust.”

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Posted 6 years ago

iMyHome is rated 4.7 based on 2,340 reviews