iMyHome Reviews

Name: iMyHome
Rating: 4.65

4.7 Rating 2,294 Reviews

95 %

of reviewers recommend iMyHome

Company Reviews

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4.7

Based on 2,294 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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iMyHome 5 star review on 2nd September 2021

Charles Nyokanhete

iMyHome 4 star review on 2nd February 2018

Jeremy

iMyHome 5 star review on 10th January 2018

Anonymous

Anonymous // 01/01/2019

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“I found the survey carried out was thorough and am happy with the service provided. Thank you.”

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Posted 2 years ago

“Very easy to book. People were friendly. The surveyor called on the morning of the inspection to ask whether I had any specific concerns. Unfortunately I didn't get to speak with him until after the inspection but he gave me a brief overview of his findings which was nice.”

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Posted 2 years ago

“A very easy and fast survey was done. good service. will use them again !!!”

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Posted 2 years ago

“Reasonable turnaround from instruction to report being issued”

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Posted 2 years ago

“Very pleased with the whole service, from start to finish. Had a thorough homebuyers service done .”

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Posted 2 years ago

“Easy to arrange a survey on line, followed up by a phone call. The types of survey are explained and all questions answered that you may have. No pressure to go ahead. When you make payment they contact a local surveyor to you. That surveyor then introduces themselves and also discusses what will be done. After the survey, the surveyor calls you back on site and goes over his survey. He provided good advice and was able to allay any concerns. This was followed up by the written survey. Very happy with this service and less costly than estate agents in house surveyor teams.”

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Posted 2 years ago

“I found imyhome professional, easy to communicate with and efficient. I was happy with the report which was easy to follow and found their customer service very satisfactory. The price was also competitive compared to other quotes received.”

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Posted 2 years ago

“Very professional and attentive.”

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Posted 2 years ago

“Poor service from start to finish, having paid our money upfront we had to chase to get a survey assigned and then waited over 3 weeks for the report. Furthermore the website is badly designed, incomplete and overall very poor. The survey however, was well written and very detailed. My recommendation would be to go direct.”

Helpful Report

Posted 2 years ago

Good afternoon, Firstly, it is good to know that you were satisfied with the survey that was produced, and I hope that you managed to use the report to your advantage when it came to moving forward with the purchase. With regards to the delay in producing the report. I understand that the surveyor who undertook the inspection fell ill post-inspection and so while he was still working, there was a slight delay in completing the report. As I am sure you can appreciate, this is something that is beyond our control. With that being said, I want to take the time to apologise, on behalf of everyone here at iMyHome, for any delays or inconveniences that this may have caused you. Service, and ease of use, is at the top of our priorities, and so we will take on board your comments in the hopes of improving for the future. We would love for the opportunity to show you the service that was intended, and so if you are ever in need of a survey on an alternative property. please contact the team and we will do whatever we can to help. Kindest Regards,

Posted 2 years ago

“The best home survey l have ever had done…and l have had quite a few! James was so incredibly patient and helpful both before and after the survey and was a massive help in our home buying decision making.”

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Posted 2 years ago

“The time from the initial phone call to delivery of the report was less than a week. The report is detailed and has provided all the information needed to make an informed decision. I can highly recommend”

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Posted 2 years ago

“Very nice and professional, good price, easy to booking at a click away. One remark I have to make-the survey was silent, he did not want to give it too much information so the communication was very poor but that does not mean that he did not do his job professionally. I was pleasantly surprised by the ease and quick with which they did their job.”

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Posted 2 years ago

“I am very satisfied with both the survey provider and this company for making the process easy to access and competitively priced. A win win!”

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Posted 2 years ago

“Very pleased with the service. I requested a call from the surveyor before the survey to discuss some specific requirements and this was fine with no problem.”

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Posted 2 years ago

“Fast and Professional service”

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Posted 2 years ago

“Happy with service and report”

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Posted 2 years ago

“Quick turnaround with professional surveying service. Overall is good.”

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Posted 2 years ago

“Great service. Easy to book, quickly confirmed and carried out in a timely fashion. No need to contact agent etc all taken care of. Report produced same day as survey and good quality with explanations. One major issue came up but able to phone and talk it through and next steps. Highly recommend and great price & service”

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Posted 2 years ago

“I was very happy and impressed with iMyHome. The communication via text and message kept me well informed. The survey was quick, hassle free and very reasonable. Would recommend”

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Posted 2 years ago

“I thought the surveyor did a really in-depth and thorough inspection.”

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Posted 2 years ago

iMyHome is rated 4.7 based on 2,294 reviews