iMyHome Reviews

Name: iMyHome
Rating: 4.66

4.7 Rating 2,339 Reviews

95 %

of reviewers recommend iMyHome

Company Reviews

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4.7

Based on 2,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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iMyHome 5 star review on 2nd September 2021

Charles Nyokanhete

iMyHome 4 star review on 2nd February 2018

Jeremy

iMyHome 5 star review on 10th January 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy way to find the best deals. Kept me informed all the way through the surveying process. Very quick service.”

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Posted 4 years ago

“I paid for my homebuyers survey 2 weeks ago, I still haven't had a date for my survey. When I call them to discuss this I just keep being told that I will get a date by the end of the week I never do. They ask for the money upfront for a service I haven't even received. I am being chased by all parties that are in relation to the property and they don't seem to care. I would seriously reconsider paying these people for a survey. Especially when they seem to pick and choose how and when people get surveys!”

Helpful Report

Posted 4 years ago

Dear Mr Jarvis, I am surprised that you have taken the unreasonable step in writing such a negative review about our company. When you booked your survey online the entire country was under a lock-down situation imposed by the government because of the unprecedented events caused by COVID-19. At the time of booking your survey we were simply unable to confirm the date due to these restrictions, however since last week the property sector was able to return to work albeit under strict social distancing rules, with a surge in demand and a backlog to overcome your survey was at the top of the list to be booked. When you spoke to one of our colleagues earlier today the notes suggest that you were entirely understanding of this situation however naturally frustrated, as we all are during these difficult times. I understand you have been sent a refund form which will enable us to complete the cancellation of your survey and apply the refund in full. Our reviews speak for themselves and therefore whilst we appreciate your frustrations we do not accept your stance. We wish you all the very best with your purchase. regards, The iMyHome Team

Posted 4 years ago

“The service was very efficient - I requested a survey on a Thursday and we had the Survey completed on the following Monday. The team were very responsive and friendly, even during lockdown (!!), and the price was fantastic in comparison to some of the companies who quoted for us a HomeBuyer report. Would 100% recommend and will be using them again if/when we next move home!”

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Posted 4 years ago

“Quick service, easy to use website, could easily track the progress from allocating as surveyor, carrying out the survey and receiving the report.”

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Posted 4 years ago

“From the initial phone contact in response to my web enquiry the service provided was excellent. The surveyor arranged everything via the estate agent and vendors and the survey was available very rapidly on completion. It was clear, informative, precise and extremely helpful to us as potential buyers of the property. We were very impressed with the professionalism and the reasonableness of the cost compared to competitive quotes received.”

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Posted 4 years ago

“When I called to order my Homebuyers Survey the assistant was very helpful and was able to arrange the survey for my new home. The survey was with me in a timely manner and was thorough and detailed as expected. When buying a new home it is always good to have a survey and so take away the uncertainties. Luckily the surveyor found no major problems and my purchase should proceed as planned. I'd certainly recommend I My Home for your Homebuyers Survey!”

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Posted 4 years ago

“Informative phone call giving all the relevant information so as to choose the right individual survey. Very polite and courteous communication with not long to wait for property to be assessed. Would definitely recomend company..”

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Posted 4 years ago

“very prompt responses to my my request resulting in me selecting a surveyor within 24 hours.In addition a problem mainly due to the current lockdown issues,,was resolved quickly and to my satisfaction”

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Posted 4 years ago

“So simple to use, booked online and very quick answer to where the survey had been assigned to, survey then booked with the property within a day, survey carried out and in my inbox by the next morning. Would definitely recommend.”

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Posted 4 years ago

“Fantastic service. Received the report back in two days.”

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Posted 4 years ago

“Simple and easy, it was a very professional site and and they matched me with a qualified surveyer immediately, the team were on hand to answer any questions especially as I was nervous as this was happening over the Covid situation, really happy.”

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Posted 4 years ago

“I was pleased with service that I received and with the surveyor who carried out the survey.”

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Posted 4 years ago

“Customer service was excellent and survey was arranged and completed within a few days”

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Posted 4 years ago

“Really efficient service. Quick to respond in very difficult market conditions, and fast delivery of final report which was easy to read.”

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Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“Excellent and efficient! Managed to come and review within 4-5days! Speedy service.”

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Posted 4 years ago

“Straight forward, report was detailed to perfection with pro's and con's regarding the property. We was able to renegotiate the the selling price 5k below asking price! Would recommend to anyone! Thanks everyone! GREAT WORK!!”

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Posted 4 years ago

“After being let down by two other surveyors it was a relief to get the survey done quickly and efficiently and a a good price, in fact cheaper than the two companies that let us down. All in all a great service, very happy :)”

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Posted 4 years ago

“As a first time buyer the whole process can be confusing and tiring. I found this website to be easy to read, the steps where easy to follow and I received my survey in a timely manner. I would recommend to new buyers and to those who have bought before- thank you.”

Helpful Report

Posted 4 years ago

“Very good company, offering an excellent service. It is very easy to track the progress of your service, which are completely swiftly and arranged at a date that suits you. Friendly staff. A very competitive rate for a excellent service. Many thanks!”

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Posted 5 years ago

iMyHome is rated 4.7 based on 2,339 reviews