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iMyHome Reviews

4.7 Rating 2,339 Reviews
95 %
of reviewers recommend iMyHome
4.7
Based on 2,339 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

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Anonymous
Anonymous  // 01/01/2019
Very good service, survey was carried out efficiently, report issued on time, would recommend
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Posted 5 years ago
Were told when booking we would receive verbal 'heads up' of survey on day after survey, we didn't and when i asked surveyor he said we don't do that, he did however spend a few minutes reluctantly giving a verbal report. Were told written report would be completed by Monday (told on Thursday or Friday) had another two dates given before we finally got report. Not a good experience for us.
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Posted 5 years ago
I had a brilliant experience with Imyhome. Excellent customer service, survey booked promptly. The Surveyor company, we're also excellent. We received our report within 3 working days. I would highly recommend to anyone!
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Posted 5 years ago
Very quick process with good level of communication about survey timing/scheduling. Survey received appeared to have a good level of detail and highlighted some good property recommendations we addressed prior to contract exchange.
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Posted 5 years ago
Great service. We had originally been given a date that, for our situation, was a little late in the calendar. The staff at imyhome were happy to help to try and source another surveyor to come in a few days earlier so that we could keep the ball rolling. Polite courteous service and very helpful. Would gladly recommend.
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Posted 5 years ago
Within 2 minutes of entering my details on the website I had several calls offering surveys at various prices. I managed to get a survey done for half the price of the company recommended by the estate agent.
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Posted 5 years ago
Very happy overall. The survey was carried out quickly and reasonably priced. I would recommend and use again.
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Posted 5 years ago
I was very happy with the way that Imyhome helped me with my home buys service, they were very professional and very helpful I would not hesitate to recommend this company to any one.
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Posted 5 years ago
Ease of process, no communication problems. Thank you
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Posted 5 years ago
Very professional service and provide updates throughout time spent as a customer. Also promotes local business's which is a big positive in my books.
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Posted 5 years ago
Initially, I asked our estate agent and friends for a surveyor they could recommend. I contacted two of them to discover that they were making bookings 3 weeks out and seemed to be charging a significant amount for a standard homebuyers report. So I found imyhome.co.uk after a quick google search. I completed the form then I was put off that it was an agency approach. I dismissed them. Then they phoned me and I was pleasantly surprised with their approach and general openess. That was a week ago. They had booked the survey in 4 days later and delivered the report this morning. They have exceeded my expectations and overdelivered on availability and communication. They kept me up to speed at each step of the process. And best of all they were 45% cheaper that the personal referrals I was given. I have no hesitation in recommending their service.
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Posted 5 years ago
Everything after the first click was quick, simple and professional. Faultless service which I would highly recommend to everyone.
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Posted 5 years ago
From start to finish we received a fantastic service. From booking the survey to the report we received in a good time frame was very impressive. The report itself was very detailed and easy to understand. I would highly recommend this service to everyone
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Posted 5 years ago
From the first phone call after I applied on line until I received the completed survey, I found the company very efficient and quick in finding me a very competent surveyor I have had a very comprehensive report that has given me excellent information in a clear format and in easy to understand language. I would recommend all buyers who are arranging their own survey to use this company. They are competitive, fast acting and very efficient. Thank you very much.
Helpful Report
Posted 5 years ago
Very thorough and comprehensive report which looked at every aspect of the property and rated them according to condition, impact and urgency. Included a summary which was easy to understand and also recommendations for actions prior to exchange of contract. I would have given 5 stars but for the initial lack of a market value. I had to ask for this after the event. I would recommend this service and surveyor to other house buyers
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Posted 5 years ago
I received excellent service from both iMyHome and the surveyor they suggested. I am very pleased with the outcome and level of professionalism. I would definitely recommend.
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Posted 5 years ago
Excellent service. After registration a surveyor went to the property and compiled a report which was forwarded on to me within three days. The report was easy to understand and very informative. I would definitely use the service again and would highly recommend it to anyone wanting a building survey.
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Posted 5 years ago
The whole process was easy and smooth. Report came quickly.
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Posted 5 years ago
Really happy with my communication throughout my survey dealings. Was very helpful and the report was very comprehensive. Top marks all round
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Posted 5 years ago
Very happy with the survey report. In depth but easy to understand.
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Posted 5 years ago
iMyHome is rated 4.7 based on 2,339 reviews