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iMyHome Reviews

4.7 Rating 2,293 Reviews

95 %

of reviewers recommend iMyHome

Company Reviews

4.7

Based on 2,293 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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iMyHome 5 star review on 2nd September 2021

Charles Nyokanhete

iMyHome 4 star review on 2nd February 2018

iMyHome 5 star review on 10th January 2018

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On the plus side they were very friendly and helpful before my survey and the survey was arranged and took place very quickly. They were also cheaper than other surveyors and cheaper than if I'd booked the surveyor who completed my survey directly. However I wouldn't recommend them because the surveyor never contacted me during the survey like surveyors usually do and I didn't get answers to the questions I had raised before the survey. I would have liked the opportunity to ask and discuss things on the day. Because they're the middleman I feel I didn't get as good a service as I would had I booked the surveyor directly. I'd advise pay a bit more and have a direct line to your surveyor. The report was sent over a week later (so 2 weeks after the survey) and then only because I had to chase them to chase the surveyor. They kept saying it would be uploaded on X date then the date would pass and still no survey and no update so I had to keep calling. They should have chased the surveyor for me.”

Posted 3 years ago

“Very good, would recommend”

Posted 3 years ago

“Cant fault the website and the service of 'imyhome', quick and prompt visit, at a very fair price. However, this seems to be be a intermediary for commissioning surveys. (they sub instruct the actual survey) therefore it was marred by the communication and poor attitude of the reception staff and the surveyor, of the sub contractor - 'Now Survey' who I believe are based on the south coast. They were both curt and rude. Further that, by an inability to actually give a 'Valuation' as part of the homebuyers report service, instead valuing the house at £0. yes Zero Pounds. Once challenged on this point it took 2 weeks to remedy, not great when time is of the essence in a property transaction. Further having looked up the Surveyor on the RICS website they were not listed. Whilst there may be several reasons for this as a practising surveyor could have work signed off by another RICS Accredited surveyor. 'Now Survey' do not seem to have any affiliation with the RICS. So, fair price, fair turnaround but suspicious sub contractor who may not be a RICS accredited surveyor...”

Posted 3 years ago

Thank you for you review. The HomeBuyer’s Survey in question was originally posted out with a zero value due to the fact that it required significant remedial work, and various quotations were requested/advised before a valuation could be made. Further information was then provided, and the HomeBuyer’s Survey was reissued with a value. I’m afraid we cannot comment as to whether or not anyone was rude, but we would hope our surveyors would not have been rude to you. I can also confirm that all of our surveyors are Members of the Royal Institution of Chartered Surveyors and that Now Survey are regulated by the RICS. We cannot understand why you were unable to find the surveyor, but they are all accredited as you would expect. Wishing you all the very best with your purchase. The iMyHome Team

Posted 3 years ago

“The report was very thorough and detailed. The surveyor spoke to me on the phone following the survey and gave me an update. However, I had to chase the written report as it had not been completed within 6 working days.”

Posted 3 years ago

“As a first time buyer, iMyHome made the process of getting my Home Buyers Report completed very simple and stress free! After giving some basic information, I was able to choose a company to carry out my survey and iMyHome even contacted the estate agents to arrange for access to the house! I would definitely recommend iMyHome.”

Posted 4 years ago

“Brilliant fast response from surveys. Very good prices compared to local solicitors. Survey done within few days”

Posted 4 years ago

“Good clear delivery system for the report however: No photos Committed to iMyHome based on assurance that the survey would be done that week and was assigned to following week. In fairness to the sales guy this was then corrected once I complained.”

Posted 5 years ago

“I thought I would try an online surveyor for a rental property I was purchasing. The process was very quick, simple and the survey itself carried out within a week of my ordering it. You can access the system online to track progress which was really useful. My survey was emailed directly to me and was extremely comprehensive. I definately would use this service again and it had the added bonus of being less expensive than a traditional high street surveyor.”

Posted 5 years ago

“Great service - competitive pricing (cheapest I found !), and easy to use platform The only reason I'm not putting this 5 stars is because the appointment for the survey was booked once, and then rescheduled a week later, so it actually took a bit of time before getting completed.”

Posted 5 years ago

“Quick and good”

Posted 5 years ago

“Found a good company that could complete the survey quickly. Report was available just a few days later. Original survey date had to be amended but I was kept informed by iMyHome with email updates as well as being contacted directly by the company completing the survey.”

Posted 5 years ago

“Accommodating and understanding around arranging an appointment time. Swift service and great communication.”

Posted 5 years ago

“Quick and fuss free service to get survey booked Reasonable price versus others out there Report easy to understand once received Would us again”

Posted 5 years ago

“I am very happy with the report and the service we received. Thanks”

Posted 5 years ago

“Really fantastic - hub was easy to use, really good customer service and quick action. So pleased.”

Posted 5 years ago

“I found iMyHome on a comparison website as they came up as one of the cheapest quotes. They got in contact with me and were incredibly helpful. They then put me in touch with Beals who would complete my survey... the whole process was completely seamless and incredibly professional! Survey was completed and using it as negotiation position now to save money, highly recommend!”

Posted 5 years ago

“Fantastic service from start to finish! We instructed ImyHome to carry out a homebuyers report and explained we needed it asap. They did not disappoint! We had the report back within 4 days. Thank you to the team and we will be recommending to others”

Posted 5 years ago

“A good service. Professional and efficient.”

Posted 5 years ago

“Homebuyers survey completed to a satisfactory standard. Timely service and we were kept updated on all matters.”

Posted 5 years ago

“Survey conducted and received within just a few days. Very detailed and given us reassurance for our new purchase. Thank you.”

Posted 5 years ago

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iMyHome is rated 4.7 based on 2,293 reviews