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iMyHome Reviews

4.7 Rating 2,294 Reviews

95 %

of reviewers recommend iMyHome

Company Reviews

4.7

Based on 2,294 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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iMyHome 5 star review on 2nd September 2021

Charles Nyokanhete

iMyHome 4 star review on 2nd February 2018

iMyHome 5 star review on 10th January 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to instruct and very cheap compared to other quotes I received. I had a home buyers report for my first house purchase and I was put completely at ease by Harry who promptly contacted me, booked my report in and concluded the matter all within 2 weeks. Would recommend and use again.”

Posted 1 year ago

“Amazing company and service, my surveyor, kept me updated and spent extra time to explain to me what was noted in my survey report. He also passed on an electrician details that live locally to the new property.”

Posted 1 year ago

“We booked a level 2 Home Survey through iMyHome. They replied so quickly and booked us in straight away. The surveyor's report was with us within 24 hours of the inspection and was high quality. Super impressed! Would definitely recommend this company. A quality product at a fraction of the price the bank was trying to charge us. Thankyou!”

Posted 1 year ago

“Excellent service received. This was one of the cheapest quotes we were given and yet fulfilled all our requirements. The survey was carried out promptly and the report was completed within one working day!”

Posted 1 year ago

“Valuable information from Jason during a phone call with him,we going ahead and will follow his advice.”

Posted 1 year ago

“From my initial enquiry through to booking and payment, the service was very efficient and friendly. The survey was carried out the following week and the report was thorough. I was able to talk with the surveyor about any concerns. Would use again!”

Posted 1 year ago

“Everything was great - except I was told I would get updates via SMS and email. I got one on the day (at 12:04 - why are you texting people in the middle of the night?) just to explain it would be today, however this was clearly automated. I then expected to get one when the survey had been completed on the same day, but this never came. I had to phone a few days later, as because I was told I would get an update and didn’t, I was worried the survey hadn’t happened. The guy on the phone told me you only get a completion SMS at the end once the report is ready. When I looked at my account online it still said the survey was pending. I think it would be great if: a) SMS at an appropriate time (8am earliest?) b) online account shows more information as to the status (aka ‘survey complete, report being generated’ c) Extra SMS once the survey has been completed However otherwise very good service, value for money and the guy I did speak to over the phone was absolutely brilliant. Very polite, quick and helpful (hopefully this feedback reaches him!)”

Posted 1 year ago

“Amazing service. Really quick getting the valuation booked in and the report came back just a few days later.”

Posted 1 year ago

“Very prompt reply quickly followed up by the survey as promised great service I would fully recommend and will definitely use them again plus cheaper than many other quotes”

Posted 1 year ago

“Detailed and very helpful survey. Surprised by keeping up with the timeframes set up at the beginning with email survey followed by a pack through the post.”

Posted 1 year ago

“Efficient service - survey completed in good time and report provided thorough, clear and easy to understand.”

Posted 1 year ago

“The range of surveyors for homebuyers reports was overwhelming, but iMyHome have me a quote quickly, booked via a handy online platform, performed really quickly and the report came back so quickly too. Would highly recommend!”

Posted 1 year ago

“Really helpful customer service team. Survey was not arranged within 7 days as expected, but the survey content was detailed and informative. It highlighted things I had not considered and helped me make my final decision not to proceed with the purchase. Will definitely use iMyHome again and recommend others to use this company 👍🏻”

Posted 2 years ago

“quick and efficient :) detailed and transparent breakdown of the costs.”

Posted 2 years ago

“Very efficient. My surveyor was thorough and informative and available to discuss various points. He saved me from making a huge mistake by highlighting things I hadn't noticed or were hidden when I viewed the property.”

Posted 2 years ago

“Brilliant service, definitely recommend”

Posted 2 years ago

“Thanks so much. The survey was extremely thorough and helped me to decide not to buy the house. Brilliant.”

Posted 2 years ago

“Requested the RICS Level 2 survey. Extremely pleased with the detail and thoroughness of the final report. The survey was conducted in reasonably good time. The portal was simple and intuitive to use.”

Posted 2 years ago

“Liars & cheaters. They told me that a surveyor was available within the next 7-10 days but the survey was done 20 days after the booking. They don't respond to emails/phone once they take the payment. They must be investigated for being the scammer they are.”

Posted 2 years ago

“Used iMyHome a couple of times, efficient and professional.”

Posted 2 years ago

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iMyHome is rated 4.7 based on 2,294 reviews