Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 944 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service. I didn't check the flat pack Bigi desk for over a month because we were getting the room decorated before we assembled it. When I opened the first box the top of the desk had been badly damaged in transit (in spite of very sturdy packaging by Impact Furniture). I rang Impact Furniture on Wednesday this week, the phone was answered straight away and I had a new desk top delivered to me on Friday. Lovely desk too with very clear instructions. Thank you Impact Furniture!!”

Helpful Report

Posted 7 years ago

“Asked for order to be held for a couple of weeks ... which it was and was despatched / delivered exactly as requested. Very well packaged.”

Helpful Report

Posted 7 years ago

“I purchased the white gloss kaspian tall unit. Absolutely delighted with the unit which looks great for the price. Was well-packaged and delivered at a convenient time. Contact with the company was very prompt with immediate response to emails. I am a bit rubbish at DIY but managed to put together fairly easily apart from needing a bit of help to hang the door. Would definitely recommend!”

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Posted 7 years ago

“The initial delivery arrived well ahead of scheduled dates, and the damaged goods (which was out of your hands) was rectified ASAP. Not much more I could ask for! :)”

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Posted 7 years ago

“Rapid despatch of goods”

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Posted 7 years ago

“Lovely furniture. I will buy again 😀”

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Posted 7 years ago

“Furniture package arrived as designated and packaged extremely well however a long glass door was shattered, no fault of Impact Furniture. Rang them and they stated a replacement would be sent end of the month when a new shipment arrived. It did and we received it without another call to them. Great service thanks.”

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Posted 7 years ago

“Delivered on time, product easy to assemble.”

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Posted 7 years ago

“great price for good quality products and very good customer service”

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Posted 7 years ago

“The items were extremely well packed, the only improvement could be better communication via email on status on the order. It just went from confirmation of order email and then email when order dispatched - nothing in between. For a new customer who has never ordered from them before, something to advise order status give reassurance. However very happy with item and delivery and quality of item also!”

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Posted 7 years ago

“Really good quality furniture”

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Posted 7 years ago

“My cabinet door had a chip in it and without any hesitation of quibble, Impact furniture replaced the item for me. That to me is good customer service and they have always been very helpful on the phone when I have had a query.”

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Posted 7 years ago

“Happy with prices and delivery”

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Posted 7 years ago

“Fantastic kitchen excellent serviçe fast delivery would definitely buy from impact furniture again”

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Posted 7 years ago

“Hi and thank you for the unit delivered this morning. It looks very nice and I am happy with the service. Melody”

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Posted 8 years ago

“Thank you for the excellent service. We already owned a bedroom set from yourselves and will no doubt purchase from you again the future. Thanks again Neil”

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Posted 8 years ago

“This is the second time I have purchased from the kitchen range. The service is second to none. The help provided was excellent,messages were returned ASAP. Furniture as stated an good value.A extremely fast delivery.”

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Posted 8 years ago

“Quick delivery and easy ordering. Nice quality goods. Recommended.”

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Posted 8 years ago

“A1”

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Posted 9 years ago

“*****thankyou***** fast delivery*****”

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Posted 9 years ago

Impact Furniture is rated 4.6 based on 944 reviews