Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 944 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and prompt delivery”

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Posted 6 years ago

“Very good customer service.ordered items arrived very quick.excellent units.very pleased thank you.”

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Posted 6 years ago

“We ordered a large wall mirror which arrived in excellent time. It was of excellent quality and we were so pleased that we ordered a second one for another room. We can highly recommend Impact. We recently misled one of the special mirror wall screws after decorating and I rang the company for information about our missing screw. They quickly sent us replacement screws which they had spare. A great company who obviously care about their customers. 🙂 Excellent!!!”

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Posted 6 years ago

“we bought two display units from this company and they arrived a day earlier than the expected date, they were very well packed so there was no damage to the units and the glass within i would have no hesitation in recomending impact furniture to anyone. well done impact we need more companies like yourselves”

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Posted 6 years ago

“Arrived very quickly, two days, had a problem with one if the panels which was sorted out so quick, had it assembled three days later, very good value, looks lovely, very shiny. Would use Impact again x”

Impact Furniture 5 star review on 9th August 2018

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Posted 6 years ago

Thank you for posting an image of your Lily Glass unit. Best wishes from Impact Furniture

Posted 6 years ago

Thank you for posting an image of Lily Glass sideboard. Best wishes from Impact Furniture

Posted 6 years ago

“Really nice looking kitchen, easy to install. Took a while to build myself but got there in the end. All parts fine and delivery was quick”

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Posted 6 years ago

Thank you for your custom. We are pleased you are happy with your purchase. Kind regards, Impact Furniture

Posted 6 years ago

“Fantastic furniture x”

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Posted 6 years ago

“I recently ordered the white high gloss sideboard, it arrived very quickly, really good quality, but the door was slightly damaged through transit, i contacted the company and got instant replies and a new door of the sideboard was with me within days, great communication with seller and would definatly use them again in the future. Would highly reccommend! Thanks”

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Posted 6 years ago

“Very nice product, good quality and great customer service from the team.”

Impact Furniture 5 star review on 3rd April 2018

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Posted 7 years ago

“I ordered 2 kitchen 7 unit sets and some other cupboards of sizes to fit my kitchen..most people I spoke to were sceptical as these sell on eBay and are cheap BUT the units are of good quality and look great now fitted..I am very pleased and saved a fortune. I have compared them with the 7 unit cheap set in Homebase £499 , Impacts are so much better quality. Take note though of the height . They are lower than normal as stated and a cooker is a few cm higher (im sure cookers are standard height ?) not level as shown in the pictures , If you can live with that it's not an issue . Also read the T&C's 're checking delivery and time limit to report any issues. I didn't and when eventually opened , delayed due to an electrician let down, we started putting them together and few panels were missing. Impact didnt hold us to the T&C's once I'd sent a few mails and pics etc they agreed to send us the parts , but they took a while so couldn't finish for couple of weeks. Instructions are a bit of a pain. All same size panels/sides etc are packed in same boxes, not as whole units so i'd advise getting them all out and setting out as cupboards to make sure you have all the parts before you start. Having said all that I love the kitchen and would certainly recommend and have no hesitation buying again if I ever move and need one. Where else could you get 17 kitchen units , Inc worktops, sink and tap for just under a grand”

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Posted 7 years ago

Thank you for a detailed review and we are pleased you are happy with your kitchen, we always do our best to satisfy our customer’s needs.

Posted 7 years ago

“Their service is fabulous. Would definitely use again.”

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Posted 7 years ago

“we love are sideboard it arrived when they said it would I will definitely use this company again everything was so easy from ordering to arriving.”

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Posted 7 years ago

“service and the quality of furniture was very pleasing”

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Posted 7 years ago

“Got in touch with Impact Furniture on 07/12/17 via email regarding price match. Received a reply within few hours, they agreed to match the price, but due to busy period said that delivery would be in mid of Jan. As a second option offered free delivery (without price match), but delivery before Christmas. I chose price match + delivery in January. Received new price for set of furniture and made a payment, which was very easy. Once payment was processed, Julia from Impact furniture sent an email saying that they would try to deliver before Christmas. Guess what? My furniture was delivered before 12 pm on 20th of Dec. Great communication! Very professional! Pleasure to deal with! I recommend with company and will buy again!! Merry Christmas and Happy New Year! Cheers, Max”

Impact Furniture 5 star review on 25th December 2017

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Posted 7 years ago

“Really quick delivery and easy to build, although the hinge instructions weren’t the most clear. Really pleased with the cabinet, it’s absolutely great.”

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Posted 7 years ago

“I ordered a whole kitchen plus 2 extra cupboards on 3seperate orders , All arrived in perfect condition and all looks lovely . One small criticism is when you buy a whole kitchen the cupboards don't come in individual Boxes so it takes at least an hour and a half to sort out before you start to assemble.”

Impact Furniture 5 star review on 2nd December 2017

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Posted 7 years ago

“Finally found a very strong bed with a good price. Plenty of storage and easy assembly. Very happy with purchase.”

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Posted 7 years ago

“Very strong bed, plenty of storage and easy to assemble. Very happy with it.”

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Posted 7 years ago

“Quick delivery of a quality item also quick response to an inquiry after purchase will definitely use again very satisfied”

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Posted 7 years ago

“always good service”

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Posted 7 years ago

Impact Furniture is rated 4.6 based on 944 reviews