Immigration Advice Service Reviews

Name: Immigration Advice Service
Address: Ashwood House, Ellen Street, Oldham, United Kingdom
Rating: 4.35

4.4 Rating 1,072 Reviews

86 %

of reviewers recommend Immigration Advice Service

Company Reviews

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4.4

Based on 1,072 reviews

Customer Service
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Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

Ashwood House,
Ellen Street,
Oldham
United Kingdom
OL9 6QR

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Immigration Advice Service 5 star review on 24th February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Be wary of IAS. They are only attentive and full of promise at the start. They’re only after great reviews as Jason Griffiths was persistent on asking for twice on different platforms that you won’t be able to resist but write it, just to get it over with - even before any real work starts. The only thing they are good at is making you wait for them to reply to you. You will be turned over to their paralegal (a lawyers assistant) who seems like they are just in training. If you ask for someone else more experienced- you will feel their contempt for asking for a better service based on their short and curt replies that do not answer your questions at all. I was turned over to Judith Gonzales and Crystal McGowen. To schedule a first meeting with them - it needed their coordinator to give them a nudge. It took over 2 weeks. Meanwhile I was already back in my country as I was advised by Jason to have my Visa processed instead of staying in the US. I still had up to 5 months to stay there. As I have been living and working abroad for over 13 years, we now have unnecessary moving expenses like additional rent and getting basic necessities for it. ‘Inconvenience’ does not even cut it! After several weeks of emails unanswered I had to put my foot down and ask to have Judith replaced by Crystal. She seemed more knowledgeable during the video meeting. They tried to assign me with another. Here comes the scheduling again. Some guy was reassigned to contact me but he backed out and was eventually replaced by Crystal- apparently. At that point I was left to wonder who will then be my caseworker. They have so many people working for them-but no work was getting done! Crystal sent another IAS Confirmation document for me to sign that still had Judith as the Caseworker. The same document that was initially sent by Jason. They sent it 3 times over a period of 2 months. It still was not updated! I worked on the several documents required on my end. I have uploaded and completed about 80% of it in under a week. They did not even acknowledge it. I had to ask and insist on their reply after a month or so. They just said they can access my Dropbox and nothing else. There’s about 9 stages of their process to do for me. They can’t even get us to complete stage 1. I understand that some stages might not need as much time but I am not hanging around for them to waste mine. At the rate they are going, it would probably take them a year or more to check. In the end, I demanded for my Refund. It took way more time for them to do so without even giving you any breakdown of the details why it only amounts to what they deem should be refunded to you. Working with them is an insult to your intelligence. I do not recommend IAS to anyone at all.”

Helpful Report

Posted 2 years ago

“Unfortunately, I must say that I am incredibly dissatisfied with the service I have received from IAS. My previous caseworker failed to provide adequate support and left me in a vulnerable position. To make matters worse, she neglected to create a file containing all of the attachments I had sent, resulting in my having to resubmit everything to my new case worker. Given the high fees I have paid for this service, I find this incompetence and disregard for my naturalization process to be completely unacceptable. Immigration services must take their client's needs and concerns seriously and provide the support and attention necessary to ensure the process goes smoothly. Unfortunately, I feel that IAS has failed to meet this standard.”

Helpful Report

Posted 2 years ago

“Ms Dina Modi provided us very clear legal opinions. She contacted us precisely at the scheduled time, carefully listened to our requests for advices and addressed these questions extremely well. She followed up with a report on our deliberations, the contents of which were clear and incisive. We also found the front end of IAS to be excellent - taking instructions, linking with a solicitor and scheduling the interview with the solicitor.”

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Posted 3 years ago

“I am happy”

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Posted 3 years ago

“Please help me I want job in Canada i”

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Posted 3 years ago

“I tried to use IAS for a spousal visa application. Twice, they got the time wrong by quoting me UK time for the initial phone call and telling me it was California time. So I never actually had a call with an advisor. Then they never refunded by £150 initial fee. I'm very dissatisfied.”

Helpful Report

Posted 3 years ago

“My wife and I recently had a phone interview with Mr. Mark Rigby, a lawyer with the IAS related to my eligibility for obtaining dual US/UK citizenship under dual descent. Our discussion lasted appx 45 minutes and was very well received. Mr. Rigby's advice was very thorough and comprehensive, and we received a digital hardcopy of all that was discussed via email. Mr. Rigby was very competent and well versed in all aspects related to our enquiry and we would highly recommend his assistance for those seeking advise with regard to obtaining dual citizenship.”

Helpful Report

Posted 3 years ago

“They helped me with get a visa for my partner, but overall it was a bad experience. The paralegal that they assigned to me took days or weeks to respond to my emails. I think she only made the process more difficult and lengthy. Thanks to her my application was delayed and I didn't get to spend Christmas with my family. I would advise against using them, the process is not that difficult to do alone.”

Helpful Report

Posted 3 years ago

“I spoke with Simon Magava and he was really helpful. He took time to go through my information and explain in detail what we would need to get in place and examples of what we would need. The written confirmation was detailed and had extra details which we hadn't directly discussed, but which are of use.”

Helpful Report

Posted 3 years ago

“I had an appointment set for the 22nd of March at 1:15 pm. To be at this appointment in time, I had to lose a few hours of work. But there was no one at the appointment. Nobody warned me about anything and I have not received any email of changes. When I asked to be refunded, they told me that this will maybe be possible after an investigation that will last 14 days. So I lost hours of work, I haven't received the service for which I paid, I was not warned of any change, but they were not even able to refund me right away. They need to investigate. It's ridiculous, when I tried to call them for some explanations, they were very careless. The service they offer is absolutely ridiculous and useless, and I regret having trusted them.”

Helpful Report

Posted 3 years ago

“Christian wood terrorist from UK long time kill people and have a big group from the please no go here this is not solicitor this is very very big group please no goo Christian wood terrorist terrorist terrorist terrorist”

Helpful Report

Posted 3 years ago

“I am not happy about your service cause i missed the call for my appointment. then 5 minutes later i called back you have told me that i have to book another and pay £100 again just to talk on the phone. I will never recommend your company to others again. contact me at Quemo Conta 07460499668”

Helpful Report

Posted 3 years ago

“This was a very complicated case for IAS Agnes was brill i would advise anyone who needs help to contact IAS They have given myself and my new wife a chance to live a full life togetaher thank you”

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Posted 3 years ago

“They send emails about illegal immigration protests etc. As someone who has paid thens of thousands of pounds to LEGALLY move to the UK, I think something needs to be done about the ILLEGAL immigration crisis. It seems they are on the side of people smuggling gangs. Using the migrant crisis as a marketing opportunity is gross virtue signalling.”

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Posted 3 years ago

“I'm very happy about the service l got . Hopefully l will get the sponsor as soon as possible”

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Posted 3 years ago

“Excellent Service from Harpreet Ghai and Christian Wood from IAS. Harpreet has been my solicitor for nearly 3.5 years. I would highly recommend Harpreet and Christian,They are very profession, responsive, friendly, and kept me updated 24/7.They handled all my cases in an excellent manner to help me with my immigration matter.They never given up and finally the most wanted and desirable outcome arrived.There is no words to thank you enough to make my day,i am extremly happy for your hard work and support.I do recommed them ❣️”

Helpful Report

Posted 3 years ago

“In short: Untrustworthy, unprofessional, dishonest, incompetent. I paid £1,200 pounds for no services beyond an initial consultation, and in the end they returned £600 and kept the rest with no explanation while simply ignoring all further contact. My story at length: I first had the pleasure of speaking to Miss Kurshida Behum about my case in March of 2021 on the understanding that IASUK is committed to a high standard of customer care services. After some thought I proceeded with retaining your services for the full £1,200 application package. Upon paying this amount communication ground to a halt, and it took a full two weeks for the assignment of a new caseworker, Mr. Ammar Majeed. After a few months of slow developments and the decision to delay my potential application under your own advice with the aim of increasing my chances of success, I was contacted once more by Mr. Majeed to inquire as to my future intentions. In this meeting I was assured that we stood a good chance of getting an application in by the end of April, while I stressed the importance and time sensitive nature of these dates. Mr. Majeed agreed to return to me with further advice on my situation, which he did the following day, in order for us to move on to the next stage. From that day on the 22nd of March, already slow communication ground to a halt. I did not hear from your company until the end of April. I had further communications in June and July before another 2 month gap in communications took place, interrupted solely by a three sentence reply in September assuring me that a case quality worker would get in touch with me. A further month long gap in communication took place afterwards before being contacted by Alexandra Shirtcliffe who was no help whatsoever. In summary, IAS has consistently failed to keep its commitments to its own Clients' Charter. They failed to be assiduous,timely, professional and respectful, in theirapproach to this process. It is clear by their own admission within your extensive documentation on Client Account Procedures that they have repeatedly fallen short and failed to meet their commitments.”

Helpful Report

Posted 3 years ago

“They didn’t give information then I couldn’t get refunds for visa, paid about £1500 for this company. I feel lost so much time and money.So disappointed.”

Helpful Report

Posted 3 years ago

“I do not put doubt in the field of others If you always agree and you are the best because you are at the top of man I strongly recommend that all the world keep you and raise the Lord”

Helpful Report

Posted 3 years ago

“Total Rip off. I paid GBP100 for nothing. I missed 2 calls, immediately notify IAS less than 3 hours after, there was a confusion of time difference from overseas. Not even a minute of Citizenship advise application. Bad experience.”

Helpful Report

Posted 3 years ago

Immigration Advice Service is rated 4.4 based on 1,072 reviews