Immigration Advice Service Reviews

Name: Immigration Advice Service
Address: 100 Borough High St, London
Rating: 4.43

4.4 Rating 884 Reviews

88 %

of reviewers recommend Immigration Advice Service

Company Reviews

Metrics

Info

4.4

Based on 884 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

100 Borough High St
London
SE1 1LB

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Immigration Advice Service 5 star review on 24th February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Immigration solicitor Sharzia Ershad gave me simplified yet thorough explanation of legal jargon and responses to my questions and concerns. Her report after our conversation was very well detailed though emailed later than promised time”

Helpful Report

Posted 4 months ago

“I contacted IAS for a minor change in my UK status and spoke with Kieren who has always contacted me and has been very helpful. That being said this is where the story goes south fast! Shazia one of the immigration solicitors was appointed to have a meeting with me last Wednesday. Not only was she late to the meeting, but I felt she was ill-prepared for the meeting and kept asking me the same questions only a few minutes after the first set of questions. Once the meeting was at an end she advised without fail that she would send me the next steps that evening! Unfortunately, this did not happen! I rang on Thursday last week to follow this up and was told she would send this by an advisor. Last Friday I rang and asked to speak with a manager as I still haven't received the information. I asked the advisor again if I would like to speak to a manager, and again the advisor's manager refused to speak with me. The advisor came back in an ill-mannered way advising me that I don't have to speak to her, I responded well I am trying to get through to your manager so I do not wish to speak with you. The moral of the story it's been 7 days and still no information. Rang in today and was again placed on hold for 40 mins and finally rang again from a different number and got hold of a lady called Emily who finally told me Shazia is on annual leave! If you want to be passed from pillar to pillar sign up with IAS and waste your time. Also, pay with a credit card to be on the safe side. Now you will see IAS respond shortly apologizing etc etc, take it with a pinch of salt as they are saving face.”

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Posted 4 months ago

“I found the service very useful. Dina Modi took her time to walk me through all the pending immigration issues and ways to go round them. Happy to have spoken to Dina.”

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Posted 4 months ago

“We had a bumpy start getting connected but they came through and were extremely helpful and knowledgeable. Will continue to use and highly recommend. Mark Rigby and Mohammed were very helpful, experienced and super friendly.”

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Posted 4 months ago

“Very personal and easy to talk you. A general good vibe. Very happy with service.”

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Posted 4 months ago

“I contacted IAS to determine if I qualified for a British Passport and was scheduled for an hour video call with Emma Bashford. She was prompt, well organized, friendly and extremely helpful and yes, she said I do qualify. She is now working on the necessary documents doing an excellent job. I highly recommend Emma Bashford.”

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Posted 4 months ago

“This was the worst experience I have had. I spoke to Kieran, who told me I only had to pay a flat fee of 150 pounds and I could ask for as much advice as possible to help with my online visa application. This is not true, they do hit you with additional costs, 1500 pounds to be exact. This is a lie. Not only was this a bad experience, their telephone calls cut off while you are talking and their payment systems don't work. Absolutely shocking and a scam as far as I am concerned.”

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Posted 4 months ago

“I was contacted by Mark Rigby. He dealt with me in a professional manner explaining my options clearly. I have received a written report within 2 days. I would recommend IAS”

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Posted 4 months ago

“I highly recommend Laura Christian for her outstanding legal expertise and unwavering commitment to my case. Their professionalism, clear communication, and meticulous attention to detail were instrumental in achieving a positive outcome. I am genuinely grateful for their support and would not hesitate to seek their services again if needed. A truly exceptional solicitor!”

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Posted 4 months ago

“Rachel Turner was helpful and she had good knowledge to give advice on my case.”

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Posted 4 months ago

“The worst I have ever had, nothing positive about IAS. I think a newbie was assigned to me and he was so much in a haste to leave and go to wherever or whatever he was doing, I felt like he was busy with something else when he called and also rejected a video request even though the consultation was supposed to be a video session. My money was wasted and I can never recommend anyone. I wish people will see this so as not to fall a victim. The name of the so called consultant is Tom Egan”

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Posted 4 months ago

“Okay I am waiting for my request”

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Posted 4 months ago

“Very competent and proffesional”

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Posted 4 months ago

“We do appreciate the advice given to us by Shazia Ershad. We were contented by her explanation and looking forward to engaging her in future.”

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Posted 5 months ago

“IAS is definitely one of the best Immigration clinics. Matteo Di Battista calmly demonstrated an inspirational customer service. Very professional during the discussions and I received the most welcoming listening ears. YES, I would highly recommend future clients & patients for this immigration surgery. Couldn't be better. THANK YOU.”

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Posted 5 months ago

“Very frank and fair assessment was done by Jason Griffiths (our immigration lawyer).”

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Posted 5 months ago

“I am happy about my issues has been handled, once my issues has been resolved, l will sure recommend lAS to any of my friends in future. Mark was calm and listened to my issues”

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Posted 5 months ago

“Wanted to take a moment to specially thank Ms. Charlene Phillips for your exceptional guidance & support. Thank you for answering all the clarifications on the queries we had regarding settlement application. Excellent advice session IAS. Thank you for allocating Ms. Charlene in my case.”

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Posted 5 months ago

“Dina Modi was incredibly helpful and encouraging with her advice. Moreover, she was knowledgeable and listened to my queries, and I now feel more confident in taking my next steps.”

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Posted 5 months ago

“Thank for giving me this opportunity to tell my side of story”

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Posted 5 months ago

Immigration Advice Service is rated 4.4 based on 884 reviews