Hurleys Reviews

Name: Hurleys
Address: Unit B12F, Heywood Business Park, Pilsworth Road, Unit B12F, Heywood Business Park, Pilsworth Road, Manchester
Rating: 4.53

4.5 Rating 5,106 Reviews

89 %

of reviewers recommend Hurleys

4.5

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

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“Fast postage, great communication, excellent product at a great price.”

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Posted 10 years ago

“Great service,quick delivery,will definitely use again.”

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Posted 10 years ago

“Great boots at an even greater price!! Fast delivery too !!”

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Posted 10 years ago

“Fast delivery, hassle free and good communication ...thanks”

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Posted 10 years ago

“Absolutely FANTASTIC customer service I have never been so looked after by a company before. Thankyou for making it possible to have my friends birthday present delivered on time!”

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Posted 10 years ago

“Quick easy service happy with my product”

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Posted 10 years ago

“A great company to deal with... Speedy delivery and well packaged. Thank you. Janette.”

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Posted 10 years ago

“Love love love my boots can't wait for winter lol great service will Def shop with you again quality”

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Posted 10 years ago

“Fabulous service, gorgeous shoes. I will definitely be using hurleys again”

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Posted 10 years ago

“Unfortunately an expensive pair of suede slippers arrived with a small tear in the suede on the rolled edge. I have had to send them back, it was quite obvious so they shouldn't have been sent out like that.”

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Posted 10 years ago

Dear Zoe we have today received your return, I am very sorry we missed the small tear on the slippers we sent out to you during our inspection process , a new pair will be sent out to you on our next shipping day and will be delivered on Tuesday before 1pm please accept my sincere apologies again kind Regards Michelle

Posted 10 years ago

“I paid extra for next day delivery and the parcel was late. Not impressed. Also, an option for a gift receipt would have been appreciated.”

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Posted 10 years ago

Dear Francesca Thank you for your comments unfortunately as your order was placed at 7.38pm you had missed the deadline for next day delivery on the 17th of 12 pm lunchtime, please see the delivery terms and conditions on our site , the order was shipped the next day and the tracking shows delivered on the 19th, i am sorry for any confusion we do not offer a gift receipt as we of course offer a full refund if returned with 14 days of receipt, However please contact us directly if you wish to query anything else, I wonder if you are referring to A Christmas present hope this helps kind regards Michelle

Posted 10 years ago

“Hunter wellies ordered for my little girl, massive savings compared to elsewhere online. Order was processed and shipped quickly and I now have one girl who loves her new boots. Thanks very much!”

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Posted 10 years ago

“This is my first experience with Hurleys The ordering process was simple the customer service and delivery were excellent. Would recommend to others”

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Posted 10 years ago

“It was bad Wrong size”

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Posted 10 years ago

Hi Symphony Thank you for contacting us directly i am very sorry the size you ordered did not fit you, we would be happy to exchange this for you as my direct e-mails please contact us again if you change your mind about returning and we would be happy to help kind regards Michelle

Posted 10 years ago

“Excellent price. Good delivery time. I would definitely use this company again.”

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Posted 10 years ago

“Great shopping experience. I would definately recommend.”

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Posted 10 years ago

“The reason for is when I ordered my daughters shoes I asked for size 9(UK ) and I was sent size 8 (UK) so I am not impress at all I want you to help me in return aswell because I have some how lost my email recept aswell. Many thanks”

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Posted 10 years ago

Dear Mr Mohammed I am sorry for any confusion I can see from your order a size 25 was selected this converts to a uk 7, you may return to the store you collected from to exchange, though this style is no longer available we do have other styles in stock or you may return for a full refund if you prefer , i will send you a copy of your original invoice via e-mail hope this helps kind regards Michelle

Posted 10 years ago

“great service, good discounts and fast delivery.”

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Posted 10 years ago

“I bought an Armani jeans logo cap and I must admit it was the cheapest I'd seen online however when I ordered it, it stated it would take 3-5 working days however it actually took more than double what they said and when the parcel arrived, the hat was just wrapped in bubble wrap and did not include any of the packaging that normally would come with the hat. All in all good for the price however the delivery and packaging thoroughly let it down.”

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Posted 10 years ago

Dear Mohammed Thank you for your comments, I am sorry your order was delivered a day later than promised, the packaging sent is how the items are received from Armani, i will pass your comment onto them, the bubble wrap we add to protect the peak from damage during delivery, we do try to keep our packaging to a minimum please do not hesitate to contact me directly if there is any problem with the hat you have received I offer my sincere apologies again Kind Regards Michelle

Posted 10 years ago

“Fast delivery, excellent price . Good quality product .”

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Posted 10 years ago

Hurleys is rated 4.5 based on 5,106 reviews