Hurleys Reviews

Name: Hurleys
Address: Unit B12F, Heywood Business Park, Pilsworth Road, Unit B12F, Heywood Business Park, Pilsworth Road, Manchester
Rating: 4.53

4.5 Rating 5,106 Reviews

89 %

of reviewers recommend Hurleys

4.5

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

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“Stock showing Available on website when it was not”

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Posted 10 years ago

Dear Pat I am very sorry we were unable to fulfill your order , this was due to an error on our site that only came to light when your order came through. I do hope our offer of a discount code went some way to apologies for the inconvenience caused Apologies again kind regards Michelle

Posted 10 years ago

“Great price, quality products fast delivery”

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Posted 10 years ago

“Everything was good”

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Posted 10 years ago

“One word - Professional”

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Posted 10 years ago

“Amazing customer service. My ordered arrived sooner than i thought. Great delivery service. Thank you.”

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Posted 10 years ago

“Didn't take long to deliver.”

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Posted 10 years ago

“Excellent product...the watch is a present for my mum and I'm certain she'll be pleased. Great quality, fast delivery & superb customer service. Thank you!”

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Posted 10 years ago

“Ordered a watch and long sleeve top, no complaints with the top. The watch however is the wrong one, the labelling on the box is correct to what I ordered as is the printed receipt that came with the delivery. However, when I opened the box to see a watch nothing like what I ordered I was a tad surprised. Luckily there is a store 30 minutes away so hopefully they have the watch in store to replace.”

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Posted 10 years ago

Dear Callum I am very sorry for the mix up with your order , thank you for contacting us directly, we are currently working to correct this for you as soon as possible thank you again for your patience apologies again Michelle

Posted 10 years ago

“Quick delivery Well packaged Great offer”

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Posted 10 years ago

“Excellent service.Product as ordered.Will definatly use again x”

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Posted 10 years ago

“Fantastic service. Fantastic quality goods. Thrilled with my purchases!”

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Posted 10 years ago

“Very quick delivery,easy website to use”

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Posted 10 years ago

“Easy to use website, friendly communication. Quick delivery”

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Posted 10 years ago

“Arrived quickly and very happy with product and the price i paid.”

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Posted 10 years ago

“Fast service and product is perfect, great pricing too!”

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Posted 10 years ago

“Fantastic, fast service, I was kept fully up to date of what stage my delivery was at, they seem to stock a huge range of products from lots of well known brands and the 1st time buyer 10% discount was a nice touch. Highly recommend”

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Posted 10 years ago

“It was delivered very quick to the store, I went to pick my item up with a copy of both emails and my bank card and delivery email along with my other cards for Identification and was told I was unable to pick it up as I need something with a photo on on address the two girls attitude at the till was disgusting and rude I said I had both emails with me and one of them sniggered. I was so angry at the attitude of the bits of kids that u have working in Wigan store! I appreciate that this may be your policy but the attitude and disrespect of the girls has put me off ever going in the store again. I went to the bank and got a statement to prove my address and when I went to pick the parcel back up one if the girls was there again and just passed me the parcel in a very rude way! I think you need to teach the staff you employ A few lessons on basic manners. I won't be ordering from yourselves again.”

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Posted 10 years ago

Dear Kay I am very sorry you were dissatisfied with the service you received whilst collecting your parcel from our Wigan store, i will pass your comments to the store manager at Wigan and contact you directly with a response, our collection e-mail does state that photo id is required to collect your parcel but i appreciate that this could have been handled better than it was in store please accept my sincere apologies again Michelle

Posted 10 years ago

“Ordered some Ugg slippers on line . Easy to do . Emails informed me every step of way . Delivered promptly . Right size and perfect”

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Posted 10 years ago

“When you purchase an item it takes over a week until I receive it”

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Posted 10 years ago

Hi Anthony I am very sorry for any delay, we are a small family run company and during busy sale times we do experience short delays on dispatch , apologies again kind regards Michelle

Posted 10 years ago

“Bought these for my dad, he was absolutely made up with them! Great quality product, easy to order and delivered quicker than I could have hoped for!”

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Posted 10 years ago

Hurleys is rated 4.5 based on 5,106 reviews