Hurleys Reviews

Name: Hurleys
Address: Unit B12F, Heywood Business Park, Pilsworth Road, Unit B12F, Heywood Business Park, Pilsworth Road, Manchester
Rating: 4.53

4.5 Rating 5,106 Reviews

89 %

of reviewers recommend Hurleys

4.5

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Coat is lovely, well worth the money! Fast delivery too”

Helpful Report

Posted 9 years ago

“Placed the order WEB70396 on December 23rd, but as of yet, after 2 unanswered emails to l sales@hurleys.co.uk, I am in Order Limbo and nobody takes the time to respond Awful”

Helpful Report

Posted 9 years ago

“great designer gear at a great price”

Helpful Report

Posted 9 years ago

“Excellent service online and on the phone nothing was too much trouble to help me with the correct sizing”

Helpful Report

Posted 9 years ago

“Ordered leather bag. Lovely quality leather. Very good service”

Helpful Report

Posted 9 years ago

“Everything okay but was disappointed I didn't get a proof card for the Vivienne Westwood shoes which I did get with my last pair”

Helpful Report

Posted 9 years ago

“Easy to find things on the website, easy to order, quick delivery”

Helpful Report

Posted 9 years ago

“Fast delivery, delighted with purchase.”

Helpful Report

Posted 9 years ago

“Bought uggs. But still not had confirmation to say they available for collection.”

Helpful Report

Posted 9 years ago

Hi, I have just checked this for you, an email was sent on 27th November to let you know your item is at your chosen store ready for collection. Sorry if you didn't receive this. I have re sent this to your email address provided at the time of ordering. Thank you Natalie

Posted 9 years ago

“I ordered a pair of wedge ugg boots and was disappointed to find they were too tight. I returned them and two days later got a email to say my account was refunded, so was delighted at your quick response ..”

Helpful Report

Posted 9 years ago

“Great app, easy to use, goods ready to collect in store within a couple of days after order confirmed.”

Helpful Report

Posted 9 years ago

“Received a confirmation email however never received an email confirming my item was in store. When I when to pick this up after telephoning the store I was directed to three till points before someone give me my order”

Helpful Report

Posted 9 years ago

“Fast delivery, great customer service. Thanks”

Helpful Report

Posted 9 years ago

“Product cheaper than elsewhere. Emailed with a query and received a speedy response. Thank you!”

Helpful Report

Posted 9 years ago

“Love my uggs, great quality & also got a bargain with 20% off on Black Friday, quick delivery & very good service, will be shopping with Hurleys again.”

Helpful Report

Posted 9 years ago

“Ordered a Barbour jacket the night before Black Friday, I rang the next day to see if Hurleys would give me the discount and they did. Top service and delivery.”

Helpful Report

Posted 9 years ago

“I had to return my boots to the bolton store , because they were too small staff were unfriendly in store and hostile . Prefer to shop online”

Helpful Report

Posted 9 years ago

“The item I bought was very competitively priced and was dispatched very quickly. It arrived in a suit carrier which was a nice touch. I would look at Hurley's again next time I want to buy some clothing.”

Helpful Report

Posted 9 years ago

“Placed an order for some uggs for my daughter for Christmas, hadn't received them so had to contact Hurleys as hadn't received any communication from Them only. to be told they are out of stock which is Disappointing as they don't have a definite date for stock delivery and hadn't contacted me to tell me there was a problem with the order . To be fair communication from staff has been good since I contacted them but all I have been told is hopefully they will arrive this week or do I want to cancel my order for a refund, But if I cancel the order I have missed out on Black Friday discounts elsewhere and Will have to pay full price so I will have to wait it out and Hopefully they will arrive this week”

Helpful Report

Posted 9 years ago

“I ordered a pair of Uggs on the 01/12/2015. The money was taken out of my account on the 01/12/2015 but no parcel received. On the 8/12 I tried ringing and couldn't get through. I sent an email asking about the boots but no response. I have not received an email either saying when my order will be dispatched. Not happy at all with the service and hoping that this is actually a genuine website.”

Helpful Report

Posted 9 years ago

Hurleys is rated 4.5 based on 5,106 reviews