Hurleys Reviews

Name: Hurleys
Address: Unit B12F, Heywood Business Park, Pilsworth Road, Unit B12F, Heywood Business Park, Pilsworth Road, Manchester
Rating: 4.53

4.5 Rating 5,106 Reviews

89 %

of reviewers recommend Hurleys

4.5

Based on 5,106 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Souls lose colours within minutes of wearing them. Very poor”

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Posted 2 years ago

“Slides came damaged look like they had been worn. Needed for holiday and company would not send a replacement even after seen the images of the damage. Had to purchase another pair while waiting for the damaged item to be looked at when it’s quite clear on the images they are damaged in more than 1 way”

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Posted 2 years ago

“Came with a big hole in the back, returned via the Bolton store the next day and still waiting on a refund”

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Posted 2 years ago

“I have still not received confirmation that the item is ready for collection despite sending numerous email chasing. I now receive feedback on the purchase ?”

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Posted 2 years ago

“The money was taken for the order I placed but the item couldn't be found to deliver in the warehouse. This item was purchased for a wedding so by the time I was notified that the item couldn't be found it left me very little time to find a replacement and I had to wait for the money to be refunded for several days.”

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Posted 2 years ago

“Not a 1 star for Hurleys, but Royal Mail delivered the parcel to an unknown address it was signed for by sonebody and I never received the slippers. I'm still trying to find out where they were delivered but not being given any information.”

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Posted 2 years ago

“I don’t even have my items so I can’t say is good service .”

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Posted 2 years ago

“Never got it”

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Posted 2 years ago

“I still haven’t received my order yet..”

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Posted 2 years ago

“Flip flops came damaged Disappointing Did get offered to send back but they had no more stock left”

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Posted 2 years ago

“polo smelt of cigerette smoke was returned no appologey”

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Posted 2 years ago

“The shirt came dirty with rust on it. I wrote hurley and email To no answer This is the second time I buy this shirt different sizes and came stained”

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Posted 2 years ago

Thank you for your review, we are very sorry we missed your e-mail regarding your recent order with us and have contacted you directly to try and resolve this for you. apologies again Hurleys

Posted 2 years ago

“Unfortunately the jacket I ordered was too small, so on top of the postage Hurleys charged to deliver the item I had to pay returns postage. Disappointing and I will not be ordering from them again after almost £10 out of pocket due to sending jacket back.”

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Posted 3 years ago

“I never received my item and I'm still awaiting a response from you a week later not impressed at all”

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Posted 3 years ago

“I returned the pants to be accused of wearing them when they are brand new and the wrong size. And still not had my refund”

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Posted 3 years ago

Hi Stephen , Thank you for your review , we can see that your return was not received in the original condition as is requested on the return form and online return information, all the garment tags had been removed, we are unable to re-sell an item without original garment tags as our customers expect to purchase items in prime original condition. we have viewed the packing footage for your order and supplied proof of this to you. please contact us directly if you are able to locate the original garment tags. thank you Hurleys

Posted 3 years ago

“I cut tags off before realising there was no label on the T-shirt and the neck was all stretched as though it had been worn so couldn’t send it back this is the 1st time anything like this as happened so I will give you the benifit of the doubt but this wasn’t the item I ordered the rest of my order was fine”

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Posted 3 years ago

“How can I review the order when I didn't receive it, due to be cancelled by you. Ordered next day delivery never came then the order was cancelled.”

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Posted 3 years ago

“Ordered jacket around 9pm one day, next day I got 2 emails, first that I am getting a refund second one that my order was cancelled, tried to call and mail but received no reply. Terrible company, avoid if possible!!!”

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Posted 3 years ago

“Boots, great. Box? Horrific. Bought the hunters boots as a gift but the box looked like it’d been clawed by a cat. Looked cheap and second hand. Not typical Hunter quality. Wouldn’t buy from hurlers again. Customer services wasn’t helpful either.”

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Posted 3 years ago

“These trainers look good but they are dreadful for comfort. They do not grip the back of your hill, and your foot keeps popping out of the trainer and it crunches your sock up under your hill. I have returned them. Terrible trainers.”

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Posted 3 years ago

Hurleys is rated 4.5 based on 5,106 reviews