HUH. Store Reviews

Name: HUH. Store
Rating: 4.47

4.5 Rating 3,311 Reviews

88 %

of reviewers recommend HUH. Store

4.5

Based on 3,311 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 1 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a long wait!! but worth waiting for , l just love my cushion and if they are in stock l will order another one?”

Helpful Report

Posted 2 years ago

“You were quick this time. Thank you!”

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Posted 2 years ago

“Had to wait for all items to be in stock before they were sent, and would've had to pay additional delivery costs to get the items that were in stock sent before they were all in stock which was a bit annoying. Other than that was a good experience”

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Posted 2 years ago

“Items had a long lead time from Hay but shipped out as soon as they were available, happy with the service. Website was a bit difficult as basket reset when over a certain number of items in it, but overall a good experience and would shop again.”

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Posted 2 years ago

“Great customer services as problems get actually resolved with them. Would recommend the shop as they are trustworthy. Jack was very helpful throughout my refund process. This shop would be great if they offered free and easy returns.”

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Posted 2 years ago

“Love my purchase”

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Posted 2 years ago

“Really loved my order, thanks”

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Posted 2 years ago

“Really cool items on sale. Delivery is very fast, Just note, the return isn't free.”

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Posted 2 years ago

“Beautiful items and a lovely range of things. They arrived all packaged nicely. However I had to return 2 items and it did take a little while for the refund. They did get in touch and try and resolve this for me which was appreciated”

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Posted 2 years ago

“Generally good, turns out the slippers I ordered were out of stock in the colour in which I ordered them. This was resolved fairly quickly, but makes me give a 4 rather than 5.”

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Posted 2 years ago

“Great selection of items, wide range of homewares brands on offer, and the regular sales are always appreciated too!”

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Posted 2 years ago

“I had experienced some delays with my items, but Jack was very helpful in sorting it out promptly.”

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Posted 2 years ago

“Easy to use and great delivery”

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Posted 2 years ago

“An great pair of jeans that I’ve been searching for as discontinued by my usual shop. Not easy to find. Best price compared to other online retailers and more sizes available. Bit late on delivery but that was ok - not by much and kept me informed”

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Posted 2 years ago

“Great discounts and selection of items”

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Posted 2 years ago

“I need to do a return as one if the shorts too big not clear how to do it”

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Posted 3 years ago

Morning Sally, No problem, all the returns information can be found on the page here: https://www.huhstore.com/pages/return-and-refund-policy If you need any further information regarding returns at all just drop me an email. Many thanks, Jack

Posted 3 years ago

“Strong stool thoe waited a while on it then arrived a day earlier than was told but very pleased with purchase was thinking of buying another”

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Posted 3 years ago

“Placed my order in January and still haven’t received it, I have had lots of communication however and although I feel it’s taking an extremely long time to receive my items, I do know they are working on it and I haven’t been forgotten.”

Helpful Report

Posted 3 years ago

“Decent customer service — there were some issues with stocks of my item and I was contacted a few days later and asked if I’d like to swop to another size instead with free returns. Was bummed but I was lucky that the next size I picked fit me… Love the store and would shop here again!”

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Posted 3 years ago

“Polite and friendly customer service. Sent my items very promptly once they dealt with my query/email. Lovely products.”

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Posted 3 years ago

HUH. Store is rated 4.5 based on 3,311 reviews