HUH. Store Reviews

Name: HUH. Store
Rating: 4.48

4.5 Rating 3,297 Reviews

88 %

of reviewers recommend HUH. Store

4.5

Based on 3,297 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 1 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great place to shop and reasonably priced. Fantastic”

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Posted 1 year ago

“Fast delivery, good selection, shame no free returns”

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Posted 1 year ago

“Quick delivery, items as described.”

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Posted 1 year ago

“Great products and delivery”

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Posted 1 year ago

“Item arrived in good order - I did have to contact customer services but the issue was resolved swiftly.”

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Posted 1 year ago

“Item delivered promptly as described and at a good price. Shame that there are delivery charges and no free returns.”

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Posted 1 year ago

“Overall good shopping experience. Only negative point is it took a very long time for my return to be prcoessed.”

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Posted 1 year ago

“One of my order has a small problem, and although I chose the faster shipping, the shipping is too late.”

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Posted 1 year ago

Hi Joshua, Thank you for your feedback. I’m sorry to hear about the damage to your order. If you could please send an email to hello@huhstore.com we will be happy to help. I can see your order was placed at 2:54pm on Friday, after the 1pm cut off for next day delivery, so your order was delivered on time the following Tuesday. Many thanks, HUH. Store

Posted 1 year ago

“Good quality products, but no one told me that one item was missing in my delivery and would be delivered over two weeks later.”

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Posted 1 year ago

Hi Sverre, Thanks for your feedback. I’m happy to hear you were happy with your items. Regarding the delivery times, you can find this on the product page of each item or via the “when will my order be delivered?” section of your order confirmation email. The HAY Glass Coffee Mugs you ordered had a 2-4 week delivery time, so were shipped separately. If you need any further info please let us know. Many thanks, Jack

Posted 1 year ago

“great products although it took me over 3 weeks to receive my order!”

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Posted 1 year ago

Hi Sarah, Thank you for your feedback. The item ordered had a 2-4 week delivery time at the date of purchase. I’m happy to hear delivery was on schedule. If you need anything else at all please let us know and we will be happy to help. Many thanks, Jack

Posted 1 year ago