innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,929 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,929 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 13th September 2025

19kg Commercial Propane Customer

11kg Propane Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great services, always happy yo help and sort out my requirements”

Helpful Report

(Dewsbury) - Posted 5 years ago

“Excellent service. The bottle I needed wasn't in stock at my local branch so someone from the Leeds office brought one to my house on her way home. Now that is proper customer service!!”

Helpful Report

Posted 3 days ago

“It was great service from Beth. Speedy response and organised everything really quickly.”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for leaving a review of the great service Beth provided you with. All the best, The innergy team

Posted 2 weeks ago

“Always available for Gas when we need it, Fast and reliable company with excellent staff.”

Helpful Report

(Dewsbury) - Posted 4 weeks ago

Hi John D , Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so happy that we managed to get the gas to you so quickly. All the best, The innergy Team

Posted 2 weeks ago

“I just want to say I’m really glad our business found out about you guys. You’ve all been incredible and your customer service to the gas you supply is the best. Not one company in the northwest touches the quality and service you guys provide so keep it up. Thank you”

Helpful Report

(Manchester) - Posted 1 month ago

Hi customer, Many thanks for taking the time to review innergy and the quality service we provide. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 2 weeks ago

“great company. deliveries on time no bother. Staff on the baii good prices”

Helpful Report

(York) - Posted 1 month ago

Hi Mr Yeadon, Thank you for taking the time to leave us a review and for the 5-star rating, we really appreciate it. We're glad to hear deliveries are on time and that our staff are on the ball with good prices. All the best, The innergy Team.

Posted 1 month ago

“Fantastic service”

Helpful Report

(Leeds) - Posted 1 month ago

Hi , Thank you for taking the time to leave us a review and giving us an amazing 5 stars. All the best, The innergy Team

Posted 1 month ago

“Always on time, Drivers very helpfull as we are OAPs and find moving and replacing bottles hard. Drivers are always cheerfull......it's a pleasure doing business with you. Keep it up!!”

Helpful Report

(York) - Posted 1 month ago

Hi John, Many thanks for taking the time to review innergy and the service our delivery drivers provided. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 1 month ago

“The whole procedure from ordering to delivery is good service and the young man who delivers is very engaging!!”

Helpful Report

(York) - Posted 1 month ago

Hi Mrs Dodgson, Many thanks for taking the time to review innergy and the service our delivery driver provided. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 1 month ago

“Always receive an efficient and professional service.”

Helpful Report

(Leeds) - Posted 1 month ago

Hi , Thank you for taking the time to leave us a review and for the 5-star rating. We're so glad you always receive an efficient and professional service. Kind regards, Team innergy Group Ltd

Posted 1 month ago

“They value their customers and are always friendly and prompt. Thanks guys”

Helpful Report

(Knottingley) - Posted 1 month ago

Hi , Thank you for taking the time to leave us a review and for the 5-star rating. We really appreciate it. All the best, The innergy Team

Posted 1 month ago

“Excellant, prompt service.”

Helpful Report

(York) - Posted 1 month ago

Hi , Thank you for taking the time to leave us a review and for the 5-star rating. We’re glad you found the service prompt. All the best, The innergy Team

Posted 1 month ago

“Very good chat hoping to achieve a good relationship Thanks Stewart”

Helpful Report

(Leeds) - Posted 1 month ago

Hi , Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it and share the same goal. We're committed to building strong relationships and providing the best service possible. All the best, The innergy team

Posted 1 month ago

“We find Innergy really easy to work with, they deal with any requests, efficiently and with a friendly manner. The delivery response is excellent.”

Helpful Report

(Manchester) - Posted 1 month ago

Hi , Thank you for the 5-star review. We're so glad to hear that our team and delivery response met your expectations. We really appreciate your feedback. Kind regards, Team innergy Group Ltd

Posted 1 month ago

“Excellent service A+”

Helpful Report

(Leeds) - Posted 1 month ago

Hi , Thank you for leaving a review of the service we provided you with at our Leeds depot. All the best, The innergy team

Posted 1 month ago

“We swapped from Calor to these guys and I can't fault them - they are always on hand and manage delivery expectations really well. We will continue to use these guys!”

Helpful Report

(Manchester) - Posted 1 month ago

Hi , Thank you for your review. We're really pleased to have you on board and our team is looking forward to continue to work with you. Thank you for the whopping 5 stars we really appreciate it ! All the best, The innergy team

Posted 1 month ago

“Very poor customer support. They overcharge and think we don’t notice. Once we question them, they give rubbish answers. There is 5% VAT for gas cylinders, but they charged 20% VAT. When I questioned them why, they said that if you order more than 20 cylinders, it will be 20% VAT. What an explanation! If you order only 2 cylinders, there are extra fees for that as well. The only thing I can say is that this is not a reputable company.”

Helpful Report

(Goole) - Posted 1 month ago

Hi, We're sorry to hear that you were disappointed with your experience and that you feel we didn't address your queries satisfactorily. We always aim to provide clear information and resolve any concerns our customers have. In relation to the VAT charged, all VAT rates are applied in accordance with HMRC legislation, and we have no discretion over the rate that must be charged. As a VAT-registered business, any VAT we collect is paid to HMRC, so there is no financial benefit to us in charging a higher rate. We would also like to clarify that we do not apply additional charges based solely on the quantity of cylinders ordered. If there is a specific invoice or charge that you believe is incorrect, we would be happy to review it with you. We'd welcome the opportunity to discuss your concerns and answer any questions you may have. Please contact our Head Office on 0113 307 9050 and ask for Niamh, and I'll be happy to look into this for you. All the best, The innergy Team

Posted 1 month ago

“Good service and easy to deal with”

Helpful Report

(York) - Posted 1 month ago

Hi , Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 1 month ago

“Great, personal service.”

Helpful Report

(Leeds) - Posted 1 month ago

Hi , Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic and personal service from our Leeds depot. All the best, The innergy Team

Posted 1 month ago

“Always deliver on time and very helpful”

Helpful Report

(York) - Posted 1 month ago

Hi . Thank you for taking the time to review innergy and giving us such great feedback about our delivery service , we really appreciate it. All the best, The innergy team

Posted 1 month ago

“the team at hyde work above and beyond to help very satisfactory work from them”

Helpful Report

(Manchester) - Posted 1 month ago

Hi, Many thanks for taking the time to review innergy and the service our Hyde team provides. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 1 month ago

innergy Group Ltd is rated 4.9 based on 2,929 reviews