innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,928 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,928 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 13th September 2025

19kg Commercial Propane Customer

11kg Propane Customer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very disappointed with the service, as not only getting told a delivery date, being a week later, then we get an Email stating we owe money for the gas that we payed on order, the staff need a kick up the backside”

Helpful Report

Posted 5 months ago

Hi, We’re sorry to hear that you were disappointed with your recent experience and thank you for bringing this to our attention. We understand there was a delay between the expected delivery date and when your order arrived. As soon as this was brought to our attention, the team arranged delivery at the earliest available opportunity to ensure you received your gas as quickly as possible. In relation to the payment query, this can sometimes occur if a delivery is still being finalised on our system. During this short processing period, statements may be issued before payments are automatically allocated, although the account balance will update accordingly once complete. We apologise for any confusion or frustration caused and appreciate your patience while this was resolved. If you would like to discuss anything further, please contact us directly and we’ll be happy to help. All the best, The innergy Team

Posted 5 months ago

“no longer use them due to temp bottle charges which no other supplier now charges”

Helpful Report

(Manchester) - Posted 3 years ago

Hi, Thank you so much for providing us with feedback about innergy Group Ltd. We appreciate the time you took to let us know. Whilst we are disappointed that you have decided to move your supply away from innergy, we appreciate that you have taken the time to provide us with your feedback. We note that you have decided to move your supply away from innergy due to the temporary LPG surcharge that has been in place since 15th March 2022. We have recently been in discussions with our primary LPG supplier, Flogas, in relation to the removal of the temporary LPG surcharge and we have received notification that the surcharge is due to be removed imminently for all customers. We have provided you with further information via email and hope to discuss this further with you, as we would be disappointed to lose our long-standing business relationship with yourselves. We look forward to hearing from you. All the best, The innergy Team

Posted 3 years ago

“How long is this emergency tax going to be on each bottle”

Helpful Report

(Knottingley) - Posted 3 years ago

“I arranged a price that most of the time could not get every time different price”

Helpful Report

Posted 6 years ago

Hi Ian, Firstly, many thanks for your recent feedback. We have reviewed your account and it would appear that the incorrect price has been charged on two collections which appears to be due to a system error. We have issued the appropriate credit to your account for these two collections and we have also re-saved the correct price. Please do not hesitate to contact us should you have any queries.

Posted 6 years ago

innergy Group Ltd is rated 4.9 based on 2,928 reviews