innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,969 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,969 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 11th September 2026

19kg Propane Customer

innergy Group Ltd 5 star review on 13th September 2025

19kg Commercial Propane Customer

11kg Propane Customer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After some initial communication issues I have been more than happy with the service provided. The issues I had were swiftly dealt with”

Helpful Report

(York) - Posted 1 week ago

“always freindley and efficient”

Helpful Report

(Leeds) - Posted 1 month ago

Hi, Thank you for providing feedback, we really appreciate it. We're really pleased that you have received great service from our team. All the best, The innergy Team

Posted 3 weeks ago

“Very good chat hoping to achieve a good relationship Thanks Stewart”

Helpful Report

(Leeds) - Posted 3 months ago

Hi , Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it and share the same goal. We're committed to building strong relationships and providing the best service possible. All the best, The innergy team

Posted 2 months ago

“I have found them very quick to respond and reliable”

Helpful Report

(York) - Posted 4 months ago

Hi Georgina, Thank you for taking the time to review innergy and the service we have provided you with. We're pleased that order requests and/or queries are responded to quickly and you can rely on us to get your bottled gas to you when you need it! All the best, The Innergy Team

Posted 4 months ago

“Martin, was very helpful he took time to understand that I am part of flying club and that innegy is able to deliver the gas to the club. He also help me with loading the gas into my car, most heplful. He also explained that innergy policy is to be very competitive in your gas prices and that currently because of the issuse in Iran, innergy has no option but to add surcharge on the gas. I am making an assumtion that innergy will remove any surchages when tankers can travel as freely through the straits of Hormuz prior to it's current dangers.”

Helpful Report

(York) - Posted 4 months ago

Hi Glen, Thank you for taking the time to review innergy and the service we have provided you with. It’s great to hear that our colleague was so helpful and took the time to understand your needs and support you with your bottled gas purchase. We continuously monitor the situation and review our pricing in line with market conditions. Any adjustments will be made where and when it is possible to do so. We appreciate your understanding and your continued support. All the best, The innergy Team

Posted 4 months ago

“Communication good and delivered on time”

Helpful Report

(York) - Posted 4 months ago

Hi, Thank you for your feedback. We're pleased that you were kept updated throughout your LPG order and your gas was delivered to you on time! All the best, The innergy Team

Posted 4 months ago

“Always polite & on time. Reasonable prices”

Helpful Report

(Goole) - Posted 10 months ago

Hi Kate, Thank you for taking the time to review innergy. We're so pleased that we are able to get your gas deliveries to you in a timely manner! All the best, The innergy Team

Posted 9 months ago

“Efficient service from ordering to delivery.”

Helpful Report

(Manchester) - Posted 10 months ago

Hi Mr Mellor, Thank you for reviewing innergy and the service we have provided you with. We're so pleased we've been able to help with your bottled gas supply and thank you for the amazing 5 star rating! All the best, The innergy Team

Posted 9 months ago

“Good customer service and a quick delivery time”

Helpful Report

(Leeds) - Posted 1 year ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are super happy that we managed to get the gas to you so quickly. All the best, The innergy Team

Posted 11 months ago

“Beth was very helpful to me been a novias on these.”

Helpful Report

(Leeds) - Posted 1 year ago

Hi, Thank you for taking your time to review innergy.We're really pleased Beth was able to assists and advice with your LPG queries All the best, The innergy team.

Posted 1 year ago

“Very friendly staff and very helpful”

Helpful Report

(Manchester) - Posted 1 year ago

Thank you! We're so glad our friendly team makes ordering easy. We really appreciate your support! All the best, The Innergy Team

Posted 1 year ago

“We only use Innergy for gas cylinders for the cooker but they always deliver promptly and will install for us so that service is very good. However, the fittings on the tanks are getting old and although still in good condition it was decided to replace them. Easier said than done we have been waiting for 8 or 9 months and still no replacement in spite of checking with them.”

Helpful Report

(York) - Posted 1 year ago

Hi Mrs Webster, Thank you for your feedback and for choosing Innergy for your gas cylinder needs. We're glad to hear you’ve been happy with our service. We also want to sincerely apologise for the delay in replacing the fittings. We're pleased to let you know that we’ve since spoken with you directly and have sourced the part you need. We appreciate your patience and the opportunity to make things right. All the best, The innergy Team

Posted 1 year ago

“Friendly staff on the phone line......friendly delivery men...it can take a while sometimes for the phone to e answered...all in all a good firm to do business with!! Carol Wells.”

Helpful Report

(Goole) - Posted 1 year ago

Hi Carol, Thank you for your kind and honest review. We're really pleased to hear you've had positive experiences with both our phone team and delivery drivers. We also appreciate your patience and the helpful note about call wait times - we're always looking for ways to improve and we take this feedback on board. All the best, The innergy Team

Posted 1 year ago

“Would be really useful if you had an on line portal to order gas on and pay for securely”

Helpful Report

(York) - Posted 1 year ago

“Very good driver - he was very helpful”

Helpful Report

(Goole) - Posted 1 year ago

Hi Valerie, Thank you for your feedback, we're really pleased our driver was able to help! All the best, The innergy Team

Posted 1 year ago

“Excellent service, reliability good”

Helpful Report

(Leeds) - Posted 1 year ago

Hi, Thank you for reviewing innergy. We really appreciate your feedback! All the best, The innergy Team

Posted 1 year ago

“On time, always correct, as requested, efficient organisation.”

Helpful Report

(York) - Posted 1 year ago

Hi, Thank you for leaving innergy a review, we appreciate your feedback. All the best, The innergy Team

Posted 1 year ago

“The gas bottle delivery was completed without a problem, but I asked for advice on some maintenance work required on the tubing and indicator, and despite ringing a 2nd time to ask for this, I have still not recieved it.”

Helpful Report

(York) - Posted 1 year ago

Hi, Thank you for providing innergy with feedback, we appreciate this. You mention that you have asked for some advice on the maintenance work required on the tubing and indicator for your LPG equipment and we can confirm that the driver has inspected your pigtails for you and there didn’t seem to be any visual damage. We apologies if you have not been informed that this check was done. Please could you contact our Head Office and ask for Niamh who will help with your query further. We may have to pass on contact details for an LPG engineer who may be able to further advise. We want to further apologies for the delay in response. All the best, The innergy Team

Posted 1 year ago

“We have used Innergy to supply our fork truck gas bottles for years and as yet they have never let us down”

Helpful Report

(Dewsbury) - Posted 1 year ago

Hi, Thank you for your feedback, we really appreciate it. We understand the importance of forklift truck gas to keep operations going and are pleased to hear that we have never let you down. All the best, The innergy Team

Posted 1 year ago

“Great knowledge and fast service”

Helpful Report

(Goole) - Posted 1 year ago

Hi Liam, Thank you for taking the time to review innergy and giving us such great feedback, we appreciate it. All the best, The innergy team

Posted 1 year ago

innergy Group Ltd is rated 4.9 based on 2,969 reviews