innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,924 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,924 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 13th September 2025

19kg Commercial Propane Customer

11kg Propane Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great friendly service and always deliver on time”

Helpful Report

(York) - Posted 3 weeks ago

Hi Andy, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from our York depot. All the best, The innergy Team

Posted 3 weeks ago

“Spot on, can't compliment enough. Communication was fantastic right from my online order. Guy that delivered was fantastic, nice bit of conversation and banter. Took my gas all the way to my garage doors. Well done”

Helpful Report

(Knottingley) - Posted 3 weeks ago

Hi Paul , Many thanks for taking the time to review innergy and the service our delivery driver provides. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 3 weeks ago

“Great service, never an issue”

Helpful Report

(Manchester) - Posted 1 month ago

Hi Mark, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. All the best, The innergy Team

Posted 3 weeks ago

“Fantastic company, thank you”

Helpful Report

(Dewsbury) - Posted 1 month ago

Hi , Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 3 weeks ago

“Friendly, efficient service at a competitive price”

Helpful Report

(Goole) - Posted 1 month ago

Hi Helen, Thank you for your feedback, we really appreciate it. We're so pleased you have received 5 star service from our team and our prices remain competitive. All the best, The innergy Team

Posted 1 month ago

“Extremely reliable. Had a function at home and the gas was being delivered too late. Spoke to customer service who made it happen for me....buzzing!!”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to review innergy and the service we have provided you with. We're pleased to hear that we managed to get your bottled gas to you just in time for your function! All the best, The innergy Team

Posted 1 month ago

“Excellent service would recommend to others. Clare”

Helpful Report

(Leeds) - Posted 1 month ago

Hi Nathan, Thank you for your feedback, we really appreciate the recommendation and 5 star rating also! All the best, The innergy Team

Posted 1 month ago

“I am a new customer. Initially I had issues with been given the wrong product. Then charged wrongly. But in recent weeks the service has been great & helpful”

Helpful Report

(York) - Posted 1 month ago

Hi, Thank you for your feedback. We’re sorry to hear about the issues you experienced initially, including receiving the wrong product and incorrect charges. As soon as we were made aware of the mistake, we ensured this was rectified within a day. We’re pleased to hear that in recent weeks you’ve found our service to be great and helpful. Your patience is greatly appreciated, and we’ll continue working to provide a consistently positive experience. All the best, The innergy Team

Posted 1 month ago

“Excellent service from Gary @ Goole :-)”

Helpful Report

(Goole) - Posted 1 month ago

Hi Fiona, Thank you for your feedback, we really appreciate it! All the best, The innergy Team

Posted 1 month ago

“Excellent service every time! I’ve been using Innergy for my bottled gas, and they have been brilliant. Deliveries are always on time, the ordering process is smooth, and the staff are incredibly helpful. Highly recommend!”

Helpful Report

(Leeds) - Posted 1 month ago

Hi Constantin, Thank you for your feedback, we're really pleased that your service has been excellent each time and that your bottled gas ordering process is smooth. All the best, The innergy Team

Posted 1 month ago

“First class service from ordering to delivery. Lovely staff, nothing too much trouble.”

Helpful Report

(Goole) - Posted 1 month ago

Hi Helen, Thank you for taking the time to review innergy and the service we have provided you with. We're so happy our friendly team could help with your butane order! All the best, The innergy Team

Posted 1 month ago

“I recently switched my LPG provider to Innergy. My initial enquiry and the subsequent setting up of my new account was handled very efficiently and with the upmost courtesy by the account manager - including a follow-up call to confirm my first delivery - very impressed by the customer service !”

Helpful Report

(York) - Posted 1 month ago

Hi, Thank you for your feedback, it's really appreciated. It's great to hear that the process from enquiry to account set-up was made smooth by our account manager. We aim to provide customer delight to our customers and are so pleased to hear that this has been met! All the best, The innergy Team

Posted 1 month ago

“Excellent service when booking. Hooks up or leaves nearby when we are not in”

Helpful Report

(Goole) - Posted 1 month ago

Hi Kate, Thank you for reviewing innergy and the service we have provided you with, we really appreciate it. All the best, The innergy Team

Posted 1 month ago

“I have found them very quick to respond and reliable”

Helpful Report

(York) - Posted 1 month ago

Hi Georgina, Thank you for taking the time to review innergy and the service we have provided you with. We're pleased that order requests and/or queries are responded to quickly and you can rely on us to get your bottled gas to you when you need it! All the best, The Innergy Team

Posted 1 month ago

“Great company to deal with.”

Helpful Report

(York) - Posted 1 month ago

Hi, Thank you for taking the time to review innergy. We're so pleased you have received 5 star service. All the best, The innergy Team

Posted 1 month ago

“Innergy is very customer focused. They answer any questions you may have and you can contact them by phone and actually talk to a someone. Everyone I’ve spoken to have been lovely and helpful and nothing is too much trouble. I’ve also found that since changing to them from another company my gas seems to last longer.”

Helpful Report

(York) - Posted 1 month ago

Hi Margaret, Thank you for taking the time to review innergy and the service we have provided you with – it really means a lot to us. We’re delighted to hear that you’ve found our team helpful and approachable, and that being able to speak directly with someone has made a difference to your experience. Providing friendly, reliable service is something we genuinely pride ourselves on, so it’s great to know that this is something that we are achieving. It’s also fantastic to hear that you’ve noticed an improvement since switching to us. We truly appreciate your support and look forward to continuing to provide you with the same level of service. All the best, The innergy Team

Posted 1 month ago

“Martin, was very helpful he took time to understand that I am part of flying club and that innegy is able to deliver the gas to the club. He also help me with loading the gas into my car, most heplful. He also explained that innergy policy is to be very competitive in your gas prices and that currently because of the issuse in Iran, innergy has no option but to add surcharge on the gas. I am making an assumtion that innergy will remove any surchages when tankers can travel as freely through the straits of Hormuz prior to it's current dangers.”

Helpful Report

(York) - Posted 1 month ago

Hi Glen, Thank you for taking the time to review innergy and the service we have provided you with. It’s great to hear that our colleague was so helpful and took the time to understand your needs and support you with your bottled gas purchase. We continuously monitor the situation and review our pricing in line with market conditions. Any adjustments will be made where and when it is possible to do so. We appreciate your understanding and your continued support. All the best, The innergy Team

Posted 1 month ago

“been a pleasure working with Innergy”

Helpful Report

(York) - Posted 1 month ago

Hi, Thank you for taking the time to review innergy and rating our service an amazing 5 stars. We look forward to continuing to work with you. All the best, The innergy Team

Posted 1 month ago

“Staff are very pleasant and helpful”

Helpful Report

(York) - Posted 1 month ago

Hi, Thank you for your feedback, we're so pleased you chose innergy to help with your bottled gas supply! All the best, The innergy Team

Posted 1 month ago

“Brilliant service, very helpful”

Helpful Report

(Manchester) - Posted 1 month ago

Hi Maria, Thank you for reviewing innergy and the service we have provided you with. We're so pleased that our helpful team provided you with 5 star service with your LPG delivery. All the best, The innergy Team

Posted 1 month ago

innergy Group Ltd is rated 4.9 based on 2,924 reviews