innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,455 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,455 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 20th January 2023

19kg Commercial Propane Customer

11kg Propane Customer

All Driveways

innergy Group Ltd 5 star review on 15th December 2022

Lesley And Ian

innergy Group Ltd 5 star review on 8th November 2022

Michael Tempest

Anonymous

Anonymous // 01/01/2019

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“Great service very friendly and helpful always a pleasure.”

Helpful Report

(Leeds) - Posted 2 months ago

Hi, Thank you for your wonderful review! We’re so glad to hear that you’ve had a positive experience with our service. All the best, The innergy Team

Posted 2 months ago

“No task or request is too much to ask and friendly service every time I come in.”

Helpful Report

(Leeds) - Posted 2 months ago

Hi Harry, We’re thrilled to hear that our team has consistently provided friendly and helpful service. It's our pleasure to assist with any request, and we truly appreciate your continued support. Thank you for your feedback! All the best, The innergy Team

Posted 2 months ago

“Polite and efficient order procedure and good delivery.”

Helpful Report

(York) - Posted 2 months ago

Hi, Thank you for your feedback, we really appreciate it! All the best, The innergy Team

Posted 2 months ago

“Promt delivery.good customer relations.well priced products.drivers on the ball.”

Helpful Report

(York) - Posted 2 months ago

Hi Mr Yeadon, Thank you for reviewing innergy and the service we have provided you with. We're thrilled to hear that you had a great experience with our prompt delivery, customer service, and pricing. It’s also wonderful to know our drivers met your expectations. We truly appreciate your business and look forward to serving you again in the future! All the best, The innergy Team

Posted 2 months ago

“Easy to contact and deal with, I feel we will have a good working relationship”

Helpful Report

(Manchester) - Posted 2 months ago

Hi, Thank you for reviewing innergy and the amazing 5 star rating, we look forward to continuing to work with you. All the best, The innergy Team

Posted 2 months ago

“Very good service. Responds straightaway to orders and delivers on time even if short notice.”

Helpful Report

(Leeds) - Posted 2 months ago

Hi, Thank you for your feedback on the service innergy provides. We're super happy to hear that your deliveries are always completed quickly and efficiently. All the best, The innergy Team

Posted 2 months ago

“Great service, a pleasure to deal with.”

Helpful Report

(Dewsbury) - Posted 2 months ago

Hi, Thank you for taking the time to review innergy, we really appreciate your feedback. All the best, The innergy Team

Posted 2 months ago

“Excellent service, reliability good”

Helpful Report

(Leeds) - Posted 2 months ago

Hi, Thank you for reviewing innergy. We really appreciate your feedback! All the best, The innergy Team

Posted 1 month ago

“Brilliant service and always helpful”

Helpful Report

(Leeds) - Posted 2 months ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. All the best, The innergy Team

Posted 2 months ago

“Very efficient , delivery came on time Good prices would recommend”

Helpful Report

(Manchester) - Posted 2 months ago

Hi, Thank you for reviewing innergy. We're really pleased that our prices stay competitive whilst offering efficient service! All the best, The innergy Team

Posted 2 months ago

“All good - found my previous order and sorted my payment problems over the phone and let me know about the delay due to the snow - you do need a way of paying online though that would be great.”

Helpful Report

(Knottingley) - Posted 2 months ago

Hi Andrew, Thank you for reviewing innergy,we really appreciate your feedback. We’re glad to hear that we were able to resolve your payment issue and keep you updated about the delay. We truly appreciate your suggestion about adding an online payment option, and we’ll definitely take that into consideration as we work to improve our services. All the best, The innergy Team

Posted 2 months ago

“I use Innergy for supply of propane gas for maintaining a small greenhouse frost-free. My usage is very low. I also purchase related items very infrequently. Nevertheless I am always trreated as an important customer. Delivery is always on time and the drivers are very helpful.”

Helpful Report

(York) - Posted 2 months ago

Hi Mr Dorrington, Thank you for taking the time to review innergy. We're delighted to hear that you’ve had a positive experience with our service. We truly value all of our customers, regardless of the size of their usage, and we’re glad that our timely deliveries and helpful drivers are meeting your needs. We look forward to continuing to support your greenhouse and appreciate your business! All the best, The innergy Team

Posted 2 months ago

“Great staff on phone and delivery Everything 5 star”

Helpful Report

(York) - Posted 2 months ago

Hi David, Thank you for taking the time to review our services and rating us a fab 5 stars. All the best, The innergy team

Posted 2 months ago

“Very efficient.”

Helpful Report

(Leeds) - Posted 2 months ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. All the best, The innergy Team

Posted 2 months ago

“Always been dealt with efficiently and professionally. I’m always assured the gas bottle will be delivered on time and it usually. My instructions are followed diligently. Staff are super friendly too. Price is reasonable compared to its competitors.”

Helpful Report

(Leeds) - Posted 2 months ago

Hi, Thank you for reviewing innergy and the service we have provided you with. It's great to hear that deliveries are made quickly and efficiently and that our pricing is competitive. All the best, The innergy Team

Posted 2 months ago

“Smooth easy ordering service every time in addition I could not write a review without mentioning the delivery man! What a legend! He is the most helpful friendly chap ever and an asset to the company! I will double check his name then edit this review! Innergy have been totally user friendly from my 1st enquiry until now 2year plus later!! 🙌🙌🙌🙌”

Helpful Report

(York) - Posted 2 months ago

Hi Nigel, Thank you for reviewing innergy and the service our delivery driver has provided you with. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. Thank you for using innergy as your supplier and we look forward to continue to work with you! All the best, The innergy Team

Posted 2 months ago

“Contacted them last minute for a delivery and they reshuffled there run round to ensure i could have my delivery the very next day which i really appreciated thank you”

Helpful Report

(York) - Posted 2 months ago

Hi Nigel, Thank you for taking the time to review innergy and the service we have provided you with. We're really pleased that we were able to get your gas to you so quickly! All the best, The innergy Team

Posted 2 months ago

“Always a pleasure popping in to collect our gas! Amazing customer service from all the team, great products - highly recommend Innergy (Gildersome branch!)”

Helpful Report

(Leeds) - Posted 2 months ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from our Leeds depot. All the best, The innergy Team

Posted 2 months ago

“Only person we have contact with is Derick at Knottingley and he is very helpfull, efficient and very knowlegable. Many thanks.”

Helpful Report

(Knottingley) - Posted 2 months ago

Hi, Many thanks for taking the time to review innergy and the service Derek our depot manager provides. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 2 months ago

“REally excellent customer service from order placingh to delivery. Highly recommend.”

Helpful Report

(York) - Posted 2 months ago

Hi Richard, Thank you for reviewing innergy and the amazing 5-star rating! All the best, The innergy Team

Posted 2 months ago

innergy Group Ltd is rated 4.9 based on 2,455 reviews