innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,660 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,660 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 13th September 2025

19kg Commercial Propane Customer

11kg Propane Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From placing my order to receiving it too service”

Helpful Report

(Manchester) - Posted 3 months ago

Hi , Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. We are so happy to hear we've provided amazing service to your catering company when supplying bottled gas. All the best, The innergy team

Posted 3 months ago

“A pleasure to work with Luke and the team!”

Helpful Report

(York) - Posted 3 months ago

Hi , Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. We are so glad to hear you had a pleasurable experience with our team when purchasing LPG gas. All the best, The innergy team

Posted 3 months ago

“Innergy Gas & Equipment have been consistently reliable and easy to deal with. Their customer service is excellent—friendly, responsive, and knowledgeable. Deliveries arrive on time, and the products are always spot-on. We’ve had no issues with quality or communication, and their attention to detail makes our ordering process smooth every time. Highly recommended.”

Helpful Report

(Dewsbury) - Posted 3 months ago

Hi , Many thanks for taking the time to review innergy and the service we have provided you with. We aim to provide customer delight with all of our customers and we were so pleased to hear deliveries are always timely , communication is effective and the quality of our LPG gas cylinders are of the highest standard. We look forward to continue working with you. All the best, The innergy team

Posted 3 months ago

“Great customer service and overall experience, definitely my go to company whenever I need gas.”

Helpful Report

(York) - Posted 3 months ago

Hi Reece, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We're so pleased to hear that we are your go to supplier for all your LPG needs. All the best, The innergy Team

Posted 3 months ago

“Excellent service from Sam @ Goole”

Helpful Report

(Goole) - Posted 3 months ago

Hi Fiona, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from our Goole depot. We look forward to servicing you again for your lpg needs. All the best, The innergy Team

Posted 3 months ago

“I was looked after by Beth Booth who arranged for my delivery for the following day and although I wasn't going to be in she made sure the driver was aware and had my gas delivered without any problems. I will definitely order again”

Helpful Report

(Goole) - Posted 4 months ago

Hi Simon, Thank you for reviewing innergy and the service our colleague, Beth, has provided you with. We're so pleased that your gas bottle delivery was made simple and delivered next day. Thank you for the amazing 5 star rating! All the best, The innergy Team

Posted 3 months ago

“I've received great customer service from Innergy. Clare has always been incredibly helpful with all my enquiries over the past two years as a customer. A top company—many thanks to the entire Innergy team!”

Helpful Report

(Leeds) - Posted 4 months ago

Hi Reece, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. All the best, The innergy Team

Posted 4 months ago

“Clare was very friendly and provided excellent service.”

Helpful Report

(Leeds) - Posted 4 months ago

Hi Andy, Thank you for reviewing innergy and the service our colleague, Clare, has provided you with. We're really pleased that you received 5 star service! All the best, The innergy Team

Posted 4 months ago

“Honor and Clare were really lovely. Excellent service, professional and friendly”

Helpful Report

(Leeds) - Posted 4 months ago

Hi Dean, Thank you for taking the time to review innergy and giving us such great feedback about our service, we really appreciate it. All the best, The innergy team

Posted 4 months ago

“Speak to Clare when I have a problem and she always sorts them out without any fuss,always on hand for me.Top lady.”

Helpful Report

(Leeds) - Posted 4 months ago

Hi Les, Thank you for taking the time to review the services provided by Clare at our Leeds depot and rating us a fab 5 stars! All the best, The innergy team

Posted 4 months ago

“Fantastic service. I bought the wrong cylinder (first gas bbq) was helped by the team via WhatsApp who then texted my cylinder and delivered me a leisure cylinder. I even spoke on the phone to two lovely ladies who helped me even further. I even got refunded the delivery. For gas bbqs you need the green cylinder btw.”

Helpful Report

(Leeds) - Posted 4 months ago

Hi Vik, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are super happy that we were able to provide you with a helpful and pleasant service. All the best, The innergy Team

Posted 4 months ago

“As usual, the service from yard to office is excellent. Thanks again fro Honor, Clare and Beth”

Helpful Report

(Leeds) - Posted 4 months ago

Hi Martin, Many thanks for taking the time to review innergy and the fast service our delivery drivers provide. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 4 months ago

“The Innergy team are extremely friendly and helpful, and great at keeping you informed or following up if needed. I've never had a bad experience and always know they will get back to me promptly”

Helpful Report

(Manchester) - Posted 4 months ago

Hi Anonymous, Thank you for your review. We also appreciate the whopping 5 stars! All the best, The innergy team

Posted 4 months ago

“Really happy with the Innergy team and service - from start to finish the whole team where great and very helpful. Delivery driver was really kind and helpful. The admin team went above and beyond to ensure I had what I needed. Fantastic service”

Helpful Report

(Leeds) - Posted 4 months ago

Hi Garreth, Many thanks for taking the time to review innergy and the service our team provides. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 4 months ago

“Excellent, friendly service”

Helpful Report

(Leeds) - Posted 4 months ago

Hi Paul, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are super happy that we were able to provide an excellent service! All the best, The innergy Team

Posted 4 months ago

“Always friendly and helpful”

Helpful Report

(Goole) - Posted 4 months ago

Hi Ian, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from our Leeds depot. All the best, The innergy Team

Posted 4 months ago

“Fantastic service”

Helpful Report

(Goole) - Posted 4 months ago

Hi Stephen, Thank you for reviewing innergy and the amazaing 5 stars! We really appreciate it. All the best, The innergy Team

Posted 4 months ago

“Onor and Claire at fromt desk are veey lovely, helpful and attentive. Always greeted with respect and care. Would highly recommend Innergy at the Gildersome store”

Helpful Report

(Leeds) - Posted 5 months ago

Hi Christian, Thank you for taking the time to review the services of Honor and Clare at the Leeds depot and for rating us a fab 5 stars. All the best, The innergy team

Posted 4 months ago

“Always a pleasure to deal with and very professional”

Helpful Report

(Leeds) - Posted 5 months ago

Hi Lee, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team.

Posted 4 months ago

“Honor and Clare were really good fun as well as being professional and providing amazing service, thank you”

Helpful Report

(Leeds) - Posted 5 months ago

Hi Danny, Thank you for taking the time to review the friendly service that both Honor and Clare provided to you. We aim to provide customer delight with all of our customers and we were so pleased to hear that we have been able to achieve this with the service we provide you. All the best, The innergy team

Posted 4 months ago

innergy Group Ltd is rated 4.9 based on 2,660 reviews