“Brilliant customer service, as soon as I placed my order the communication from Fin was great. The best price I found was directly from this company for the parts I needed. I was offered express delivery when I was notified that they didn't have my parts in the UK and the process for doing this was quick & easy.”
“The product ordered was in stock despite it being for an older car.
Delivery was fantastically quick, more so than than middle-men distributors.
Product quality was perfect, no issues apart from very slight rubbing/aging to the contained box.
I would certainly be happy to purchase additional products from Eibach.”
“Absolutely terrible. Listed items “on stock” then to be told once purchased that it would take a week to be delivered. Opened a email the following morning to say I wouldn’t receive the product for at least 6 weeks!! Had a phone call the following day where I said I couldn’t wait 6 weeks. Still waiting for phone call a week later suggesting where we go next.”
“Great experience and service. Personally responded to question/query. Friendly team, effective and efficient. Products exactly as expected and shipped directly and quickly from Eibach UK. Placed initial order and returned for repeat order based on service received. Thx.”
“Ordered lowering springs 4th of June. Said 4-6 shipping days. Im writing this now 14th of June and they have not arrived. For 60£ shipping I expect 4-6 days. I know the all Eibach products are high quality so I got nothing bad to say about the product. This is probably not Eibach Shop fault but shipping is a part of the service they offer.”
“Don't usually write reviews but the process of buying from the Eibach Shop was effortless and the staff knowledable and friendly and the service very quick. Not the cheapest around but a very nice buying experience.”