Eibach Shop Reviews

Name: Eibach Shop
Address: 40, Huxley Close, Wellingborough, 40, Huxley Close, Wellingborough, United Kingdom
Rating: 3.96

4.0 Rating 238 Reviews

70 %

of reviewers recommend Eibach Shop

Company Reviews

Metrics

Info

4.0

Based on 238 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

1604212140

Email:

sales@eibachshop.co.uk

Location:

40, Huxley Close, Wellingborough,
40, Huxley Close, Wellingborough
United Kingdom
NN8 6AB

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Eibach Shop 5 star review on 23rd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great contact and support for international order within EU. Highly recommend !”

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Posted 1 month ago

“Really helpful. Called one supplier to check availability and still waiting for call back as I’m writing this ( over a week). Called these guys and springs were delivered within 2x days. Definitely recommend using them to anyone.”

Eibach Shop 5 star review on 17th June 2025

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Posted 1 month ago

“Product is as described. Good amount of drop and much better ride quality. Would recommend.”

Eibach Shop 5 star review on 8th June 2025

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Posted 1 month ago

“The website was easy to use and provided sufficient information and specifications. The checkout was straightforward and seamless. The communication during delivery was excellent and the items arrived well packaged. Altogether a pleasant experience, thank you.”

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Posted 2 months ago

“Received my Pro-kit for Audi S3 the next day - amazing service!”

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Posted 2 months ago

“Brilliant service will be using again”

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Posted 2 months ago

“Great Services from this company. Went above and beyond to help me. Great product. Thanks again.”

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Posted 3 months ago

“Enquired about a set of front lowering spring for a T6 Transporter, spoke to a very helpful chap that knew exactly what I needed, they had the springs in stock, I ordered them mid morning and they turned up mid morning the following day, great all round service.”

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Posted 3 months ago

“Great springs, amazing quality. Didn’t come with a sticker”

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Posted 3 months ago

“I spoke to someone called Finlay to make sure i was buying the right springs for my car. I couldn’t have spoken to someone more helpful. I gave him all of the details that he needed (he even told me where to find these details) and he sent me a link to the exact springs that i needed which was extremely helpful, he was also very polite. The springs that i received are very good quality and definitely worth the price. My car handles so well on these new springs and looks really good as well. I was worried about it making the car too stiff but that is not an issue at all. Very good quality springs”

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Posted 4 months ago

“Fantastic product, even better service!”

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Posted 4 months ago

“Great value for money, disapointing that there was no order update or shipping tracking available. Paid for next day (Saturday) delivery and although they did arrive if we werent home the courier said he wouldn't of left them.”

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Posted 4 months ago

“Experienced and correct application to the knowledge from adviser Thanks”

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Posted 4 months ago

“Ordered a few times directly from Eibach, fast delivery and great products. The springs ordered for my 5 series has made me car look amazing. Thank you.”

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Posted 6 months ago

“Ok sauf frais de douane pas préciser”

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Posted 7 months ago

“I haven't received my order after eight days with express delivery. I had to reach out and was told there was an error; my order never reached their supplier. So it looks like I'm waiting another week due to their fault, and it took me reaching out for the problem to be solved.( if my order doesn't get lost again)Hopefully, next week (two weeks later) I will finally receive my springs.”

Helpful Report

Posted 7 months ago

Hey Tyler, Thanks for the review, I am sorry you feel like we're a 1 star company. The team reached out to you as we saw your review and want to fix any issues. The Express option at checkout is for items that are out of stock, but we can express them from Germany. this was processed as per the order however the computer had an error which meant it did not happen. My team reached out to you to make you aware of this and check you are still happy to wait instead of just processing and you being left in the dark. I think the 1 star review is a bit unfair considering we have tried to make it right, but if this is how you feel.

Posted 7 months ago

“Haven't fitted the springs yet but have a friend with the same ones and he can't say anything wrong about the lowering springs. Delivery was seamless and took 1 day to get here!”

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Posted 7 months ago

“Very good service and super speedy delivery Great experience 👍”

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Posted 8 months ago

“Always great dealing with these guys. Great service and the delivery always fast and on time. Great knowledge of their products as well. Always an easy transaction. Keep up there great work.”

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Posted 8 months ago

“very helpful and listed to what my issue was and was able to deal with it to supply the correct springs for my car, only down side was it cost more for just front spring than it cost me for the full kit front and back of the exact same springs, only I was originally sent out from another shop the full set but the fronts were for a facelift so didn't fit so I had to buy direct and pay a lot more for the front two than I did the full set. apart from that Eibach are very helpful and sent the right springs first time without any further issues now all.fitted on the car and feels great 👍”

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Posted 9 months ago

Eibach Shop is rated 4.0 based on 238 reviews