Eibach Shop Reviews

Name: Eibach Shop
Address: 40, Huxley Close, Wellingborough, 40, Huxley Close, Wellingborough, United Kingdom
Rating: 3.87

3.9 Rating 205 Reviews

68 %

of reviewers recommend Eibach Shop

Company Reviews

Metrics

Info

3.9

Based on 205 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

1604212140

Email:

sales@eibachshop.co.uk

Location:

40, Huxley Close, Wellingborough,
40, Huxley Close, Wellingborough
United Kingdom
NN8 6AB

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Eibach Shop 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient - cheaper than importing from the US and with free shipping.”

Helpful Report

Posted 1 day ago

“Phoned up fir info on some spacers and springs, first class advice and service .”

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Posted 3 weeks ago

“Seamless service”

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Posted 1 month ago

“The online purchase to order 10mm spacers x2 & extended bolts x16, was straightforward. A follow up call to check on dispatch & delivery was handled courteously, professionally & efficiently by the customer representative. Overall the experience was very good. I would recommend Eibach to anyone interested in such automotive products.”

Helpful Report

Posted 1 month ago

“Would highly recommend to any other person i phoned and spoke to a very friendly and professional young lady she was very knowledgeable on what i was looking for and was very impressed as recieved the next day Eibach Pro-Spacer Kit (Pair Of Spacers) 15mm Per Spacer (System 4) S90-4-15-005-B (Black)”

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Posted 2 months ago

“Needed 2 rear springs to replace a broken one that was 12 years old the car is a 35 year old E34 BMW Phoned Eibach and in 5mins it was sorted they are now on there way to the garage from Germany sorted”

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Posted 2 months ago

Hello William, Many thanks for the great review, we are delighted you are now sorted and we are happy to help in the future with any other inquiries. Best Regards, Sales.

Posted 2 months ago

“Usual excellence. Very helpful phone staff, parts in stock and arrived the next day. Spot on service. Many thanks.”

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Posted 2 months ago

Hello Duncan, Thank you for your amazing review. Feel free to let us know if there is anything else you need in the future. Best regards Sales.

Posted 2 months ago

“Got the Eibach spacers for my Focus RS MK3, 15mm front and 20mm rear after reading various reviews from other owners who'd been down different paths and ended up fitting Eibach. So figured I'd listen and skip the other types available. Really glad I did, easy fitting especially with stock RS wheels having plenty of space to accommodate the threads. Ordered on a friday, with me on Saturday lunchtime fitted in less time that it takes to cook a pizza!”

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Posted 3 months ago

“I purchased a set of Eibach lowering springs from the Eibach shop in the UK, the service was excellent, I received the items the next day. What really impressed me was the fact that these springs are for an American vehicle and Eibach shop UK had them on the shelf ready ship out.”

Helpful Report

Posted 4 months ago

Thank you Miles for your kind words and your 5-star rating of Eibach Shop! I’m glad to hear that you had such a great experience purchasing a set of Eibach lowering springs and that their customer service was excellent. It's especially impressive that they had your (American vehicle) springs ready to ship out right away - that really speaks to the quality of their products and customer service. Thank you again! Kind Regards, Eibach Shop Team.

Posted 4 months ago

“Sorry but I have yet to receive them , and I also need to confirm that the Ineos Grenadier I have has a roof rack and will be carrying a roof tent Please could someone confirm the springs I will be sent will comply with this Best Regards Ian. Ashton”

Helpful Report

Posted 5 months ago

Hey Ian, thanks for the review, always best to email us sales@eibachshop.co.uk with any enquiries as the Reviews do not get checked as constantly as our email inbox.

Posted 5 months ago

“Very helpful when I telephoned to check the springs I wanted were compatible and in stock. The correct goods were delivered next day. Super, efficient service!!”

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Posted 6 months ago

“Full professional service 👌👌👌 , customer service, very helpful ,my car is same like others ,but is different specifications to mine 😉,in all UK was stock out my specific springs ,so I ordered,paid and sent to factory my request parts 😉 take me only maybe 3-5minutes ,check parts with one Lady in office from customer service,now just waiting from 7 week ,left 4 waiting 💪😎”

Helpful Report

Posted 6 months ago

“Well after reading the many reviews AFTER I had ordered a set of springs for my Puma, I was amazed that they have arrived at my door just 19 hours…yes hours…after placing my order! Beautifully packed and ready to fit…which is the next job to sort out! Perfect service and I hope the springs cure my suspension bothers with the standard set up! Very impressed so far though….excellent service indeed!”

Helpful Report

Posted 6 months ago

“Very helpful product descriptions, customer service was top notch. They contacted me to let me know that my parts were ordered in from the EU and that could take a few weeks with the option to pay a little more to guarantee delivery within a week and to make my garage date. Process was easy and quick and I was kept up to date by the same customer service rep throughout.”

Helpful Report

Posted 7 months ago

“The shop had the springs I required, where many other retailers didn't and didn't expect stock any time soon. The ordering process was easy, and the staff member Chloe was very helpfull. The springs arrived next day delivery but unfortunately were the wrong ones, but the problem was resolved instantly with a phone call, and the incorrect springs were picked up by a courier the very next day with no hassle or paperwork needed on my behalf, and the correct ones arrived the day after, a Saturday shipment with no extra cost to myself...So great service, and a slight error was rectified swiftly and efficiently.”

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Posted 8 months ago

“Fast delivery and the usual excellent quality from Eibach.”

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Posted 9 months ago

“Excellent service, prompt & correct.”

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Posted 9 months ago

“Excellent service. Has worked out just right.”

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Posted 9 months ago

“Starting from the most important point- the product which in my case was 20 mm wheel spacers. As you can expect from Eibach its always top quality. Materials used,finish touch and the look all high quality. Even the box don't look cheap with them. Service? Yes- very good service, quick delivery and on time -but that's what you expecting from someone who care about the costumers . Specially when you pay that top £££ for a parts. Yes it's worth it. What really makes me feel special it's the communication. Wasn't sure about something so just emailed to costumer service. Had all the answers I want within a few minutes- wasn't expecting that. Highly recommended seller Eibach UK of top quality German products.”

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Posted 9 months ago

“Easy order and payment process. Quick Delivery and very happy with the outcome!”

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Posted 10 months ago

Eibach Shop is rated 3.9 based on 205 reviews