H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,994 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this was a present for my son, who was delighted with ie”

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Posted 5 years ago

“I found the chocolates to be very much overpriced but very delicious.”

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Posted 5 years ago

“Shop customer for 20yrs, now ordering online thanks to Covid19. HRH is still The Rolls Royce for quality and intention. But.....I wonder on price; there's a lot of competition these days and HRH is - for example - double the price/kg compared to my cheapest (home) supplier. I also wonder if a bit of coffee-culture 'modernisation' is due: eg 'roasted date' on my bulging bags of Creole Blend beans, or comprehensive brew recipes online (not just a couple). Anyways, all can be forgiven so long as the Kibo Chagga doesn't run out.”

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Posted 5 years ago

“I’ve always loved H.R Higgin teas. The aroma and taste is spot on.”

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Posted 5 years ago

“Great tasting decaf coffee, cant tell the difference between caffeinated and decaffeinated”

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Posted 5 years ago

“He tea that i purchased was very good. After experimenting i did find that reducing the brewing time to three to four minutes did produce a better claim and rounded flavor.”

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Posted 5 years ago

“Excellent, except, for the last two orders, the discounts of 10% each, haven‘t worked. Andy Hunziker”

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Posted 5 years ago

“Coffee variety is very good, and delivery speed is phenominal!”

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Posted 5 years ago

“Timely accurate service and only reasonable supplier of blue lady grey my favourite”

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Posted 5 years ago

“Communication with HRH was very good and I felt that I was a privileged customer. Background history gave me a feel of the company.”

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Posted 5 years ago

“Great coffee. Website needs simplifying. Why do I have to sign in, especially when it's not good at recognising passwords? Just make it simple.”

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Posted 5 years ago

“I have been ordering coffee from Higgins for over a year now and can only say the service is good with the orders being dispatched promptly. They have kept me going all through lock down and I am more than happy to continue ordering from them.”

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Posted 5 years ago

“We had a problem this time. We thought we'd made the order, but somehow the MasterCard payment had not gone through. It left us waiting for the goods. Not sure if this was the fault of your website or MasterCard.”

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Posted 5 years ago

“Fantastic service and range thank you The decal coffee is delicious - can you please do more decaf? !”

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Posted 5 years ago

“Coffee is always delivered fresh and in excellent condition. It is always delivered on time . It is obvious that H.R. Higgins is a well run company that go above and beyond to deliver a great product. I had a visitor recently and I served them some coffee he tasted and said “ now that’s what I call a good cup of coffee” No more said .”

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Posted 5 years ago

“excellent products, superb tea,shame they have changed the packing from paper bags to aluminium or plastic”

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Posted 5 years ago

“beautifully packaged good balanced choice of coffees in the fathers day gift”

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Posted 5 years ago

“Always good and speedy service.”

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Posted 5 years ago

“Love everything about the product. It smells and taste beautiful.”

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Posted 5 years ago

“Good coffee. Fast shipping. The website could use a bit of improvement. Will buy again.”

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Posted 5 years ago

H. R. Higgins is rated 4.9 based on 1,994 reviews