H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 2,108 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 2,108 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usual excellent coffee & tea. However I’ve had a delivery problem, with one packet of coffee missing from a damaged package. I have contacted Higgins and heard nothing back. Untypical poor customer service, this time.”

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Posted 4 years ago

“Very impressed with the speed of delivery, and the choice of blends. They are one company that offer genuinely dark roasted beans, compared to many competitors. I think the subscription discount is inadequate though, you are better off waiting for offers rather than having a 5% subscription discount.”

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Posted 4 years ago

“Exceptional coffee and a fine service. Their coffee is more expensive than I could get it elsewhere but the consistent quality is worth paying the extra for...if you can afford it during these punishing times.”

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Posted 4 years ago

“Excellent”

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Posted 5 years ago

“I find the coffee of excellent quality, finish and flavour. The turnaround time to Northern Ireland is also excellent. The breakfast blend tea is also a firm favourite.”

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Posted 5 years ago

“First time I tried ur coffee for Spanish cortado and I really liked it”

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Posted 5 years ago

“Speedy delivery and good quality tea. Thank you”

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Posted 5 years ago

“Great customer service. Not sure about the coffee.... the 1942 blend was neither rich or strong... I need to try another one before deciding it is not for me.”

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Posted 5 years ago

“Usual good delivery service, being kept informed on process of getting order sent (delay because of high demand in time of Covid). Would be 5* except that I did like the option of 125 g bags (and the lower postage for small orders)”

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Posted 5 years ago

“good value and quality with prompt delivery”

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Posted 5 years ago

“best single region coffee”

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Posted 5 years ago

“Prompt delivery will reorder when necessary”

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Posted 5 years ago

“Coffee is quite excellent, but processing and shipping can be a little slow when they have an ongoing promotion.”

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Posted 5 years ago

“Hi, have have bought many teas from Higgins which I have enjoyed. Sadly this time the Darjeeling, one of my favourite teas, was very disappointing, without the distinct Darjeeling flavour.”

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Posted 5 years ago

“The overall purchase experience has been good although the waiting for my purchases has been a little longer than I would have expected. I do however like the packaging with the royal warrant prominently displayed. A good firm that just needs to work on its turnaround times.”

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Posted 5 years ago

“Good service. Some of the coffee beans I ordered weren't available and they were in touch to enquire whether I would like to replace or not. Great coffee!”

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Posted 5 years ago

“Wonderful coffee and good service.”

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Posted 5 years ago

“Wonderful coffee that makes you feel like you are enjoying a drink at an exclusive coffee shop anytime you like.”

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Posted 5 years ago

“The service, as ever, is excellent but I am irritated by the 100% increase in delivery charges effected last autumn, your having changed from Royal Mail to DHL. It makes ordering smaller quantities of coffee unrealistic henceforth. I am the only one in the house who drinks freshly ground coffee.”

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Posted 5 years ago

“Improved delivery these days helping us get good coffee beans under lockdown. Wish it was easier to browse beans suited for espresso, as the site and store reviews overly favour drip and v60 methods.”

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Posted 5 years ago

H. R. Higgins is rated 4.9 based on 2,108 reviews