H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,857 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,857 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“best single region coffee”

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Posted 3 years ago

“Prompt delivery will reorder when necessary”

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Posted 3 years ago

“Coffee is quite excellent, but processing and shipping can be a little slow when they have an ongoing promotion.”

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Posted 3 years ago

“Hi, have have bought many teas from Higgins which I have enjoyed. Sadly this time the Darjeeling, one of my favourite teas, was very disappointing, without the distinct Darjeeling flavour.”

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Posted 4 years ago

“The overall purchase experience has been good although the waiting for my purchases has been a little longer than I would have expected. I do however like the packaging with the royal warrant prominently displayed. A good firm that just needs to work on its turnaround times.”

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Posted 4 years ago

“Good service. Some of the coffee beans I ordered weren't available and they were in touch to enquire whether I would like to replace or not. Great coffee!”

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Posted 4 years ago

“Wonderful coffee and good service.”

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Posted 4 years ago

“Wonderful coffee that makes you feel like you are enjoying a drink at an exclusive coffee shop anytime you like.”

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Posted 4 years ago

“The service, as ever, is excellent but I am irritated by the 100% increase in delivery charges effected last autumn, your having changed from Royal Mail to DHL. It makes ordering smaller quantities of coffee unrealistic henceforth. I am the only one in the house who drinks freshly ground coffee.”

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Posted 4 years ago

“Improved delivery these days helping us get good coffee beans under lockdown. Wish it was easier to browse beans suited for espresso, as the site and store reviews overly favour drip and v60 methods.”

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Posted 4 years ago

“HR Higgins have changed to DPD couriers in NI - Coffee still as good delivery dear though.”

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Posted 4 years ago

“I received a carton box delivered from UK to my home in Japan. Appreciating quick delivery schedule, however this caerton box was damaged to some extent and 7 tea packets were contained in a carton box without any plastic wrapping or packaging. It would be highly appreciated to consider the improvement of packaging for potential repeater customer. Kind regards, M.Nakamoto”

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Posted 4 years ago

“Good,reliable service and I am glad that I can still obtain proper tea after the demise of a Wolverhampton supplier:- Snapes in 2002.”

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Posted 4 years ago

“this was a present for my son, who was delighted with ie”

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Posted 4 years ago

“I found the chocolates to be very much overpriced but very delicious.”

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Posted 4 years ago

“Shop customer for 20yrs, now ordering online thanks to Covid19. HRH is still The Rolls Royce for quality and intention. But.....I wonder on price; there's a lot of competition these days and HRH is - for example - double the price/kg compared to my cheapest (home) supplier. I also wonder if a bit of coffee-culture 'modernisation' is due: eg 'roasted date' on my bulging bags of Creole Blend beans, or comprehensive brew recipes online (not just a couple). Anyways, all can be forgiven so long as the Kibo Chagga doesn't run out.”

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Posted 4 years ago

“I’ve always loved H.R Higgin teas. The aroma and taste is spot on.”

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Posted 4 years ago

“Great tasting decaf coffee, cant tell the difference between caffeinated and decaffeinated”

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Posted 4 years ago

“He tea that i purchased was very good. After experimenting i did find that reducing the brewing time to three to four minutes did produce a better claim and rounded flavor.”

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Posted 4 years ago

“Excellent, except, for the last two orders, the discounts of 10% each, haven‘t worked. Andy Hunziker”

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Posted 4 years ago

H. R. Higgins is rated 4.9 based on 1,857 reviews