H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,857 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,857 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Following our email enquiry ref our 'delayed' delivery, it arrived the next day! We did recieve an apology due to 'busy' times at Higgins. Excellent product.”

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Posted 2 years ago

“I ordered a substantial amount from Higgins as gifts and coffee for myself, it is probably my fault to a certain degree but I didn’t check the box entirety and I was quite taken aback as the two coffee containers I ordered were not in in the box! Shame really as it was to go with the coffee I’d bought as a gift! Plus I ordered a measuring spoon which again I’ve not received .”

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Posted 2 years ago

“Quick delivery but their PandP cost is too high.”

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Posted 2 years ago

“Still excellent quality though choice of blends has lessened possibly due to the current political climate across the world.”

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Posted 2 years ago

“I like it very much. Purchased serval time already.”

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Posted 2 years ago

“As it's tricky to get to the shop when it's open I am resigned to ordering online. I can't fault the quality of the coffee (although the caddy is seriously overpriced...) but the delivery information was incorrect. I'd rearranged my schedule to be in when it was delivered but it turned out to be a waste as the parcel wasn't shipped when they said. If you can improve that I could be a regular”

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Posted 2 years ago

“Items have been delivered on time. I have ordered them as my souvenirs of visiting London.”

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Posted 2 years ago

“Wonderful quick delivery of flavourful coffee and tea. Recommend”

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Posted 2 years ago

“The coffee is good but I don’t like your new system. For years I used to be able to go to my account and just repeat an order, but now i have to do a one off order each time which doesn’t make me feel a valued customer, (perhaps I’m not). A regular delivery does not suit me as sometimes we get through the coffee in three weeks, sometimes it’s four and it can be five. I thought your old system worked very well and as the saying goes…if it ain’t broke don’t fix it. From order to delivery the service is prompt and i rate you 4* for coffee and delivery”

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Posted 2 years ago

“Excellent mail service. Foundyou on the web when local (Wolverhampton) WT. Snape closed earlier this century.”

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Posted 2 years ago

“Usual excellent coffee & tea. However I’ve had a delivery problem, with one packet of coffee missing from a damaged package. I have contacted Higgins and heard nothing back. Untypical poor customer service, this time.”

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Posted 3 years ago

“Very impressed with the speed of delivery, and the choice of blends. They are one company that offer genuinely dark roasted beans, compared to many competitors. I think the subscription discount is inadequate though, you are better off waiting for offers rather than having a 5% subscription discount.”

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Posted 3 years ago

“Exceptional coffee and a fine service. Their coffee is more expensive than I could get it elsewhere but the consistent quality is worth paying the extra for...if you can afford it during these punishing times.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“I find the coffee of excellent quality, finish and flavour. The turnaround time to Northern Ireland is also excellent. The breakfast blend tea is also a firm favourite.”

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Posted 3 years ago

“First time I tried ur coffee for Spanish cortado and I really liked it”

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Posted 3 years ago

“Speedy delivery and good quality tea. Thank you”

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Posted 3 years ago

“Great customer service. Not sure about the coffee.... the 1942 blend was neither rich or strong... I need to try another one before deciding it is not for me.”

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Posted 3 years ago

“Usual good delivery service, being kept informed on process of getting order sent (delay because of high demand in time of Covid). Would be 5* except that I did like the option of 125 g bags (and the lower postage for small orders)”

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Posted 3 years ago

“good value and quality with prompt delivery”

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Posted 3 years ago

H. R. Higgins is rated 4.9 based on 1,857 reviews