H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,968 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 15th December 2025

H. R. Higgins 5 star review on 29th August 2024

Sarah Das

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was despatched at the high standard like the previous ones. I‘ m fully satiesfied. I would appreciate the choice of paying my order in Pound Sterling and not in Euros as it was possible in the past.”

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Posted 1 year ago

Good morning Frank, Thank you for your lovely feedback we are thrilled to hear you are happy with the service. We had a lot of feedback on this matter and we found customers preferred to pay in their local currency due to conversation rates and fees. Sorry to hear this does not suit yourself i will pass this information on to our accounts team. Have a lovely day and enjoy your coffee! All the best, Hr Higgins team

Posted 1 year ago

“Brilliant as ever. Superb quality of coffee beans, our favourite, I have made several on-line purchases and we always pay the shop a visit when we visit London.”

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Posted 1 year ago

Hi Jane, Thank you so much for leaving a lovely review, we are thrilled to hear you are enjoying our coffee and visiting our Duke Street team! We may be biased but we think its the cutest coffee house! Have a lovely day and best wishes, Hr Higgins team

Posted 1 year ago

“I always receive very quick and efficient service with all of my orders. Thank you very much. My coffees are always of excellent quality. My husband said the same goes for the tea.🙂”

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Posted 1 year ago

Good morning Cheryl, Thankyou for your lovely feedback, we are happy to hear you both are enjoying your coffee and tea. Some might say we are biased but we couldnt agree more, the coffee is delcious! Have a lovely day, All the best, HR Higgins team.

Posted 1 year ago

“Love it. The shipping is really quick.”

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Posted 1 year ago

Hi Yue Yue, Thank you for taking the time to leave us a review. We are so happy to hear that you love the coffee as much as we do! Enjoy! Hr Higgins team

Posted 1 year ago

“⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

Hi Reema, Thank you for taking the time to leave us a, of the charts 7* review!! We extremely appreciate our lovely customers taking the time to review us. Enjoy your coffee! HR Higgins Team

Posted 1 year ago

“The quality of Higgins coffee is so good that I keep treating myself. I drink the Swiss water process decaffeinated regularly, the flavour is excellent, but occasionally I try the recommendations. Never disappointed.”

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Posted 1 year ago

“Easy to order online, arrived. Smooth & delicious coffee beans.”

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Posted 1 year ago

“Tried all the coffees in the taster pack,all were very good. The 42 blend is outstanding will be ordering soon A pleasure to try quality coffee. Now on our to do list to visit the shop.”

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Posted 1 year ago

“Blue Lady tea is my favourite. I have been buying it from H R Higgins for years, including having it delivered to Portugal when I lived there, and the quality is always excellent. Their service is also very good. Highly recommended.”

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Posted 1 year ago

“a very happily received birthday present”

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Posted 1 year ago

“Coffee consistently good over the 48 years I have been buying from them.”

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Posted 1 year ago

“Everything we have tried so far has been excellent and always a bonus and pleasure when the owners and staff clearly are interested in the product they are selling”

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Posted 1 year ago

“Excellent company to purchase coffee from. The quality of the goods is extreemely good and they are so easy to contact and deal with. I will always purchase coffee from them.”

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Posted 1 year ago

“I've purchased many coffees from H.R. Higgins and found them to be top quality . Delivery service impeccable too. I can highly recommend their CONTINENTAL BLEND - COLOMBIA SUPREME & CREOLE BLEND coffees , three that I've very much enjoyed .”

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Posted 1 year ago

“Great product and superb customer service”

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Posted 1 year ago

“World class tea and coffee with a real sense of history.”

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Posted 1 year ago

“An excellent product. The delivery service was very good.”

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Posted 1 year ago

“Amazing coffee”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“The descriptions and brewing guides were much appreciated. Coffee samples were delicious even with a slight mishap using the aeropress for one... Thank you for providing such delicious coffee.”

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Posted 1 year ago

H. R. Higgins is rated 4.9 based on 1,968 reviews