H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 1,999 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,999 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a pouch of silver needle white tea. It arrived on time and in a lovely paper packet. The tea itself is very high quality compared to others that I have purchased online. I'll definitely be shopping here again and am eager to try their coffee too.”

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Posted 3 years ago

“Following our email enquiry ref our 'delayed' delivery, it arrived the next day! We did recieve an apology due to 'busy' times at Higgins. Excellent product.”

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Posted 3 years ago

“As a regular customer of H. R. Higgins I can recommend both their coffee and also their service.”

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Posted 3 years ago

“Great tea, coffee and customer service.”

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Posted 3 years ago

“Excellent customer service and great tea.”

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Posted 3 years ago

“I have had my coffee from you for almost sixty years and will happily continue. AS”

H. R. Higgins 5 star review on 5th February 2023

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Posted 3 years ago

“Coffee is always excellent, DPD local messed up delivery so I'm going to wait til Higgins uses Royal mail again.”

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Posted 3 years ago

“Excellent range of coffee's, with a good choice of roast levels. Delivery is prompt with DPD. Their website is smart and professional looking, while being easy to use and find what you are after. I'll definitely be a repeat customer of H.R. Higgins.”

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Posted 3 years ago

“Very good coffee with an excellent delivery time.”

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Posted 3 years ago

“Service was very good, informed throughout the delivery process and goods all arrived in good time.”

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Posted 3 years ago

“Great range of tasty teas. Good prices. Quick delivery.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Outstanding service online and in Duke Street. Been a customer for 25 years.”

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Posted 3 years ago

“Excellent coffee and service. Thank you so much!”

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Posted 3 years ago

“I bought the creole blend a few years ago and now it’s the only coffee I buy. The flavour and quality is honestly unmatched.”

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Posted 3 years ago

“I ordered a substantial amount from Higgins as gifts and coffee for myself, it is probably my fault to a certain degree but I didn’t check the box entirety and I was quite taken aback as the two coffee containers I ordered were not in in the box! Shame really as it was to go with the coffee I’d bought as a gift! Plus I ordered a measuring spoon which again I’ve not received .”

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Posted 3 years ago

“Tea has become a luxurious ritual. Fantastic website and efficient, friendly service. I could not rate this Company more highly. Their coffee is roasted to perfection.”

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Posted 3 years ago

“H.R. Higgins purveys the finest teas and coffees both online and through their Mayfair shop. We have been happy customers for many years and always look forward to a fresh order from them. They are a company with true family values and excellent customer service.”

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Posted 3 years ago

“Don’t go anywhere else for your coffee or tea it’s all here. Easy to navigate website with wonderful detail on all products. Quality.”

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Posted 3 years ago

“most tasteful teas ever tried”

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Posted 3 years ago

H. R. Higgins is rated 4.9 based on 1,999 reviews