H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 2,055 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 2,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

Write Your review

Tell us how H. R. Higgins made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

H. R. Higgins 5 star review on 8th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Teas and coffee, are excellent!”

Helpful Report

Posted 2 years ago

“I've always been a fan of HR Higgins Duke Street shop and their online shop, especially their taster kits, are equally as good. Top quality produce, delivered in well-sealed packages and followed by exemplary customer service. If only every retailer was as good! A hidden gem.”

Helpful Report

Posted 2 years ago

“The free gift of Duke was most welcome and it is delicious- we will be buying some again!”

Helpful Report

Posted 2 years ago

“The product - tea and coffee - is exceptional. The turnaround from ordering to delivery was too”

Helpful Report

Posted 2 years ago

“Best coffee in london Special thanks to Chloe 🤍”

H. R. Higgins 5 star review on 24th June 2023

Helpful Report

Posted 2 years ago

“The beans arrived promptly...and did exactly what it said on the packet The Creole blend was Rich. Flavoursome and was as smooth as a bucket of frogs I'm a bit of a peasant with cofffee in that I spoil it by adding cream and a little coconut sugar..so the true test were the two of my friends that i made a cup for (separately) They take if black...were tasting blind aa I gave no indication what I was giving them other than it was a 'new' coffee Both commented without provocation on how delicious it was 👌”

Helpful Report

Posted 2 years ago

“Delicious black tea and coffee filter kit. Excellent customer service both timely and uncomplicated.”

Helpful Report

Posted 2 years ago

“Delicious coffee, beautifully packaged.”

Helpful Report

Posted 2 years ago

“Excellent coffee and tea - excellent service.”

Helpful Report

Posted 3 years ago

“Excellent Yellow Bourbon coffee beans, make a perfectly delicious drink. The hand written happy birthday note was very kind. Well done H.R.Higgins team.”

Helpful Report

Posted 3 years ago

“excellent service and goods”

Helpful Report

Posted 3 years ago

“Been buying coffee from H R Higgins for over 30 years - I still think your coffee is the best!”

Helpful Report

Posted 3 years ago

“No questions about the coffee - fantastic! Delivery after Brexit - nightmare. Well, you asked me about the latest delivery. I fear, it didn‘t arrive yet. The coffee seems to be still at a UPS warehouse somewhere in Germany without any motion…. No news when the parcel is going to be delivered to me. A pity…”

Helpful Report

Posted 3 years ago

Dear Manfred, we have contacted you earlier today by email with regards to your order and delivery, please be assured we are doing everything we can to get your order to you, however have been advised your order is currently with customs. Please keep checking your emails, for communication from us.

Posted 3 years ago

“I have been getting coffee from you for the last 5 years. Tried so many other providers but they don’t come close. Your coffee and customer service is amazing. Thank you so much.”

Helpful Report

Posted 3 years ago

“Outstanding service. Ordered 1942 blend and hand painted container whilst on a train in Europe - was waiting for me when I returned. 3 days from order to delivery !”

Helpful Report

Posted 3 years ago

“The coffee is superb. Delivery is quick.”

Helpful Report

Posted 3 years ago

“Excellent product, minor problem with the courier was promptly and efficiently rectified by Higgins customer services. I am very satisfied all round.”

Helpful Report

Posted 3 years ago

“H.R.Higgins provide my mother's favourite Lapsang - better than many other varieties of Lapsang - at a reasonable price, promptly!”

Helpful Report

Posted 3 years ago

“A great service as always”

Helpful Report

Posted 3 years ago

“First time purchase of roast beans and really enjoy it. Better than any supermarket stuff. I really want to see a roast date in the future not just a use by date.”

Helpful Report

Posted 3 years ago

H. R. Higgins is rated 4.9 based on 2,055 reviews