H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,968 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 15th December 2025

H. R. Higgins 5 star review on 29th August 2024

Sarah Das

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing tea. Love the Sikkim Garden Mark and Darjeeling TGFOP. I’ve shopped around but this is the best I can find. Rather expensive but worth it (just have to hide it from the kids who drank my last stash). Haven’t tried the coffee beans yet…..hiding those too.”

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Posted 2 years ago

“Courtesy charm and efficiency....traditional customer care values”

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Posted 2 years ago

“I have been shopping at HR H for near ly 30 years and have never been let down.”

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Posted 2 years ago

“Great products and Gret Service 01”

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Posted 2 years ago

“Good service again from Mr Higgins with prompt supply of a great Ethiopian coffee.”

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Posted 2 years ago

“The Santiago coffee is strong, fragrant and delicious. It was well packaged and promptly dispatched and when there was a problem with the delivery, the carrier's fault, they did everything they could to resolve the situation.”

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Posted 2 years ago

“Excellent product and customer experience.”

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Posted 2 years ago

“Such a delight to order my coffee beans from H R Higgins. Everything is a simple process from beginning to end. My ‘Go to’ coffee provider.”

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Posted 2 years ago

“Nice tea but much too expensive”

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Posted 2 years ago

Thank you for your feedback. This top grade organic Assam Chardwar Estate Tippy Golden Flowery Orange Pekoe tea is of outstanding quality and the finest grade you can get. We also pride ourselves on ethical sourcing and purchase from fully traceable and sustainable resources, which is reflected in the price of our tea.

Posted 2 years ago

“Best coffee and tea”

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Posted 2 years ago

“Coffee tastes excellent, high quality and fast delivery. I had accidentally selected the incorrect type of ground coffee, however Lucy managed to get this sorted very quickly. Would highly recommend!”

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Posted 2 years ago

“Great communication and swift delivery :)”

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Posted 2 years ago

“Always hi quality.”

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Posted 2 years ago

“Strange that you would ask me to review a purchase that I have yet to receive due to your absolutely diabolical delivery system... I have had to wait in days for a promised deliver that has yet to materialise! You need to move to a reliable courier service!”

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Posted 2 years ago

Dear Anthony, we are very sorry that you received poor delivery service from DPD on this occasion, this is being investigated and in the meantime, we dispatched your order via Royal Mail. If any of our customers ever had any issues with their delivery, we will always do our utmost to resolve the issue as quickly and efficiently as possible.

Posted 2 years ago

“Very good!”

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Posted 2 years ago

“Best Coffee in London ! Elegant and excellent service. Have been buying for years. Never fails….”

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Posted 2 years ago

“Efficient service as always”

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Posted 2 years ago

“Been buying coffee from HRHiiggins for over 10 years. Higgins quality is better than the other brands I’ve tried”

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Posted 2 years ago

“Nice tea that I've bought a couple of times. The P&P cost however is ridiculously high. It's a pity it isn't a bit more competitive.”

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Posted 2 years ago

“1942 our go to coffee. Thank you”

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Posted 2 years ago

H. R. Higgins is rated 4.9 based on 1,968 reviews