With over 180 years' trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service and knowledge you can rely on.
“The online ordering system was ok , the products i received I was happy with, however the delivery time of the items was slow 8 days from ordering to deliver locally. On the 6th day of waiting had to chase up for information when it would be delivered,as the email was so vague on delivery time . As waiting on delivery held up the job I was doing . I appreciate that I'm a DIY customer not a builder . But considering I also ordered one ton of top soil from another builders yard in Preston to Barnsley on the Monday it arrived Tuesday morning 18 hrs later.so 8 days when I'm 7 miles away was frustrating and disappointing.”
“They were supposed to call before delivering the stone, but instead, they simply dropped it outside and left. Fortunately, I was able to contact customer service and arrange for its return to be placed correctly. The customer service experience was unusual—not rude, but argumentative and prone to talking over people.”
“Arrived 1st thing which was great. Guy delivering hand balled everything right to the top of the drive no issues so again great (don’t worry gave him a hand). Would use again and recommend.”
“Was expecting a curbside delivery which I was anxious about. Got up that morning to find the delivery had already been completed. The driver had used the grabber and lifted the delivery over a privet hedge into my front garden.
This driver absolute star, no messing about certainly impressed.
I will be placing another order very soon, as the quality of the timber was very good as was the service.
The only quibble was confirmation of delivery date would of been appreciated.”
“The delivery guy was awesome, took instructions via ring doorbell and left it in a really difficult position for him and a great position for me - thanks”
“I would review but still haven't received my product? It wasn't even in stock when I ordered and paid? So still non the wiser 3 weeks later when I'll get my stuff.”
