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House Of Slippers Reviews

4.7 Rating 7,507 Reviews

92 %

of reviewers recommend House Of Slippers

Company Reviews

Product Reviews

4.7

Based on 7,507 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About House Of Slippers:

House Of Slippers meets all your slipper dreams, with great promotions & top brands. Approved stockists of UGG, Barbour & Shepherd Of Sweden. Free UK delivery on orders over £10.

Visit Website

Phone:

0116 326 0609

Email:

info@houseofslippers.co.uk

Location:

Unit 3a-b 55 Hastings Road
Leicester
LE5 0BT

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House Of Slippers 5 star review on 18th January 2024

Caroline Dallat

House Of Slippers 5 star review on 2nd September 2023

House Of Slippers 5 star review on 25th May 2023

House Of Slippers 5 star review on 1st March 2023

Jillian Armstrong

House Of Slippers 5 star review on 22nd January 2023

House Of Slippers 5 star review on 14th January 2023

House Of Slippers 5 star review on 14th January 2023

36

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slippers were way too large, ordered a size 6, there was at least a centimetre gap between my heel and the slipper. Returned. Had to pay £3.00 postage to send back.”

Posted 4 years ago

“I ordered these slippers in a size 7 and a size 8 but unfortunately had to send them both back. The 7’s were ok on the width ( I’ve got wide feet) but they were so short that my toe was too cramped. The 8’s were all round too big.”

Posted 4 years ago

“These slippers no good for me as I have slim feet , far to wide for me .”

Posted 4 years ago

“Sell pretty slippers but aren't comfortable”

Posted 4 years ago

“My son is a size 9 which is the size I ordered but they are too small for him!”

Posted 4 years ago

“I FOUND THE LEFT FOOT DOSNT FIT PROPERLY AND THE ZIP IS RATHER SHARP SO I CANT TAKE THE ZIP UP TO THE TOP. I WOULD PREFER A SMALLER SIZE SAY 4 AND A HALF AS THE 4 IS TOO SMALL”

Posted 4 years ago

“The slippers looked warm and a lovely colour and might have been OK with someone with very slim feet. Unfortunately I had to return them as could not get them on as very tight over the instep and ankle.”

Posted 4 years ago

“Currently sending slippers back as they have a stitching fault.”

Posted 4 years ago

“The slippers l ordered were beautifully crafted and arrived safely. However the sizing was misleading. I ordered a men’s 46 which on the size guide was a 12. When they came the size on the box said a 46 was an 11.5 and they didn’t fit. I tried to exchange them but they didn’t have a 47. I was really disappointed and a bit annoyed as the size guide on the website was not helpful in this case. The customer service was excellent however in dealing with my concerns and no quibble returns. Very prompt being able to communicate via WhatsApp.”

Posted 4 years ago

“They are ok. I am a size 6 but they are a bit sloppy so put in some innersoles. Also made them more comfortable as well. Bit expensive for slippers too. But I'm happy enough.”

Posted 4 years ago

“A bit disappointed in the comfort. They are quit flat and not much padding.”

Posted 4 years ago

“Squash toes”

Posted 4 years ago

“I ordered a pair of slippers and paid extra for fast delivery. This was a complete waste of time as the slippers arrived about 5 days later . Not as stated in 2 days. Don't bother paying the extra charge for fast delivery as its now worth it.”

Posted 4 years ago

Dear Zona, Thank you for your review. I'm very sorry to see that your item was delivered late. I have refunded your delivery charge now since the item didn't arrive within the timeframe advertised. Pleas know that this isn't a true reflection of our service, in the vast majority of cases our deliveries arrive on time or even early. Kind regards, James.

Posted 4 years ago

“slippers big for a size 5”

Posted 4 years ago

“This is a further review following issues I had with a pair of slippers I bought. The slippers were damaged when I received them however HoS had confirm I hadn’t caused the damage!! Satisfied of this they sent me replacements. Given the problems I experienced, so the offer of a gesture of goodwill would have been appreciated. I received one after asking for it, next day postage! What is not in doubt is the quality of slippers, which I really like and despite the less than satisfactory service so far I actually would buy more from them. They have not anything outstanding or above and beyond to warrant a higher rating in my opinion at the present time. SD.”

Posted 4 years ago

“We paid extra money for a quick delivery which never happened. And there was a fault with one of the slippers the front of the insole was not glued propperly in place which I managed to fix my self. As they were needed quickly for an old lady in a home.”

Posted 5 years ago

Dear Loraine, Thank you for your review. I am very sorry to hear about the issues with your order. I have now refunded the postage payment you made as I can see that the parcel did arrive a day late. I am glad to hear that you were able to resolve the problem with the slipper. If you do have any problems in the future then don't hesitate to contact us directly. Kind regards, James.

Posted 5 years ago

“no Communication to tell me there was a problem with my order as it was about to get dispatched therefore it arrived late & it was a gift , no communication to tell me it had been delivered either”

Posted 5 years ago

Hi, I do apologise for the delay in dispatch of your order, and for the lack of communication regarding the issue. I am glad to see that your item was delivered on the 16th January. You can view the tracking reference on your dispatch email for more information. Best regards, James.

Posted 5 years ago

“Wider fit than in the past, so returning all three”

Posted 5 years ago

“My order came quickly but I had to return as it was faulty and didn't want to exchange. Not happy about having to pay for return postage. Of course it was the risk I took for buying on-line.”

Posted 5 years ago

Hi, Thank you for your review. I am sorry to hear that you didn't have the best experience with us. We fit-tested the item upon receipt of it back here and we did find that it was correct to a size 6. Best regards, James.

Posted 5 years ago

“Not overwhelmed with the quality received and one pair of size 38s didn’t fit.”

Posted 5 years ago

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House Of Slippers is rated 4.7 based on 7,507 reviews