House Of Slippers Reviews

Name: House Of Slippers
Address: Unit 3a-b 55 Hastings Road, Leicester
Rating: 4.66

4.7 Rating 7,510 Reviews

92 %

of reviewers recommend House Of Slippers

4.7

Based on 7,510 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About House Of Slippers:

House Of Slippers meets all your slipper dreams, with great promotions & top brands. Approved stockists of UGG, Barbour & Shepherd Of Sweden. Free UK delivery on orders over £10.

Visit Website

Phone:

0116 326 0609

Email:

info@houseofslippers.co.uk

Location:

Unit 3a-b 55 Hastings Road
Leicester
LE5 0BT

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House Of Slippers 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife is delighted with her slippers and many of her friends have commented how good they look”

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Posted 4 years ago

“I must say that the goods were very good quantity the. Service was very good. Thank you. Yours sincerely Mr Alan Bates”

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Posted 4 years ago

“I'm afraid I was disappointed with the poor quality of the leather which seemed to be seconds. They asked me to send more and more photos and descriptions just to drag out the process until they finally agreed to 'look' at the slippers if I returned them but threatened to deduct money for p&p if they didn't think the fault was bad enough. I ended up keeping an imperfect pair of slippers just because they gave me so much hassle but certainly won't be using them again. I don't recommend this company as appalling customer service having paid full price for what should have been a perfect pair of slippers!”

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Posted 4 years ago

Dear Customer, Thank you for the review and I am sorry to hear you are displeased. We do request photos as a matter of course, and this isn't always the easiest thing to do so I appreciate that you did send over several good photos of your item. You were issued you with a returns label to send these back, as part of our thorough returns process to identify any problems with returned goods but you did not want to send them back. We then offered you a partial refund to keep the slippers, but have not since heard back from you in regards to the offer made. Kindest Regards, Sonal.

Posted 4 years ago

“Excellent price, product and service. Will be returning. Thank you”

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Posted 4 years ago

“Great hugs boots”

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Posted 4 years ago

“I have had to return both pairs of the nice looking sketcher slippers because the fur lining is so slippy that they fly off your feet when you walk. I didnt find this shop easy to deal with and I feel exchanges / returns were done somewhat reluctantly. It would also be nice to hear when a refund has been made but to be fair it is Monday and I sent them on Friday so hopefully that will come.”

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Posted 4 years ago

“I am still waiting v for a refund after returning slippers which were no way a size 11 which I ordered for my husband. So not impressed.”

Helpful Report

Posted 4 years ago

Hi Linda, Thank you for your review. Please do accept my apologies for the problem with your item and I am sorry that the slippers did not fit, as you had expected. I can confirm that we have refunded your order. Best regards, Sonal.

Posted 4 years ago

“Great customer service, dealt with my query very swiftly. Excellent range of slippers!”

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Posted 4 years ago

“Very good service, quick delivery, no fuss and easy to order”

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Posted 4 years ago

“I am more than pleased with my slippers. Perfect, perfect colour and very comfortable. Excellent prompt delivery from House of Slippers.”

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Posted 4 years ago

“Excellent swift service.”

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Posted 4 years ago

“Excellent company - received the products very promptly and easy to return”

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Posted 4 years ago

“Arrived when they said they would. Kimberley are attractive lovely warm slippers. Good fit for medium width foot and I always prefer slippers with a heel.”

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Posted 4 years ago

“I like the slippers and ordered size 6. They are too big yet the size 5 are too small. When will slipper have size 5 1/2?”

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Posted 4 years ago

“Very pleased with these slippers they are comfortable and warm I got them in size 5 and they fit perfectly.”

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Posted 4 years ago

“Very nice UGG socks good delivery”

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Posted 4 years ago

“Lovely slippers bought as a gift. Speedy delivery.”

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Posted 4 years ago

“Prompt service & quick delivery. Used twice now & would again.”

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Posted 4 years ago

“Loved them thank you”

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Posted 4 years ago

“Good service. My package arrived on time.”

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Posted 4 years ago

House Of Slippers is rated 4.7 based on 7,510 reviews