Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.89

4.9 Rating 723 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 723 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0208 158 7772

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Hospitality Centre 5 star review on 21st March 2024

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well looked after,food excellent. I would like to thank Adam for his patience helping me to order the tickets.”

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“Adam Caughtrey sorted out our hospitality tickets for Chelsea. We booked from New Zealand so were anxious that it would all come together. It was flawless and we had an amazing day, one my family will never forget.”

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“We used Simon young and team at hospitality centre for a sporting event and the service, seating and overall hospitality at the event was excellent. We will definitely be using them again. Thanks again.”

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“I am very happy with how easy it was to purchase the tickets with the different options available. They were very diligent in keeping me up to date with everything ahead of the event. The event itself with the hospitality was fantastic. Couldn’t really fault anything.”

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“I came across The Hospitality Centre by chance & I am very glad I did! I have used them several times since for pop concerts & sporting events and have found them to be very easy to deal with, they have gone out of their way to help & on the last occasion even upgraded our ticket to an even better experience! I will definitely use them again.”

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“I’m really grateful to Hospitality Centre and Simon Young in particular for all his help in organising our tickets last weekend. We had an amazing time and the seats were brilliant! Great view and right on the aisle. The Tottenham stadium in general was impressive, immaculate and really comfortable with the lounge just a few steps away. It was a great game too which helped! The trip was several months in the planning and Simon was responsive and helpful throughout, from helping create a bespoke ticket for my partners birthday to answering all my queries and concerns throughout, regarding ticket availability, returns, event updates, and to finally securing us tickets with amazing seats. I hadn’t booked via Hospitality Centre previously and wasn’t sure what to expect, but we were really impressed by the whole experience and would definitely use them again. Thanks again, Simon and team for all your help.”

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“I had a great experience with Adam and the team at Hospitality Centre and will be going back for more events for my business and family. It makes the whole experience of booking and attending events in groups that much easier !”

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“Very good sums my experience with the Hospitality Centre up pretty well really. I would definitely contact Simon again and use the same package… Great service!”

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“Quality customer service from order through to tickets. Can't fault”

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“Myself and my three guests had the best time. Coldplay was incredible but the whole hospitality experience helped make it the best concert I have ever attended. The hospitality experience was amazing. From the purchase of the tickets, great communication throughout through to the great service and great selection of quality food and drink. I would definitely use again and highly recommend. Thank you for helping us have a wonderful time.”

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“We used Hospitality Centre for a corporate evening out - to see Coldplay in Wembley. The whole experience was simple, easy and first-class. All went perfectly smoothly and they could not have been more helpful. Would def recommend using them. Patricia”

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“They delivered on all aspects. Got me the tickets really quick and responded on emails fast.”

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“Absolutely experience had by all.. way above our expectations and smooth, efficient and above all professionalism throughout. Can’t recommend enough and a big thank you to all involved”

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“We have attended 2 fabulous events at Wembley this year with hospitality organised through Adam at the Hospitality Centre. Good communications throughout; from the initial enquiry through to the issue of tickets a few days prior to the events. Coldplay on 12th August - this was the Diamond package in the Bobby Moore at Club Wembley. The whole event was amazing....my only slight disappointment was the option of finger food only (of which there was plenty of variety & quantity!). Good quality drinks available throughout and the after show party was particularly good! Foo Fighters Taylor Hawkins Tribute on 3rd September - this was in the One Twenty Lounge in Club Wembley. A terrific hospitality experience with champagne & cocktails on arrival, good food (we had the Rib Eye...) and again good quality premium drinks available throughout. We were also able to join the after show party in the Bobby Moore room. The concert was one of the best I have ever seen and that experience was only enhanced by the hospitality in the One Twenty Lounge. I so like to understand the detail of these events and do send many emails for clarification. Adam at the Hospitality Centre was always very prompt and clear in his responses....which was always appreciated!”

Hospitality Centre 5 star review on 6th September 2022

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“The Hospitality Centre helped to make my night at Harry Styles Wembley Stadium an unforgettable one! I travelled from Australia for the concert, so had lots of questions about the event and booking process. Hillary Frattini was exceptional in her service and assistance, and made me feel reassured that the travel would be worth the experience. Hillary went over and above to respond to my emails and call me (on the other side of the world) at times that were convenient for me. I would love to book through Hospitality Centre again if I get the chance.”

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“We booked Ed Sheeran and Coldplay with Adam and the whole experience from start to finish was fantastic. Definitely recommend them and will certainly be booking future concerts with The Hospitality Centre.”

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“We bought tickets for Coldplay at Wembley and the show was fantastic and the Hospitality Centre were exceptional and efficient and kept is updated all the way to receiving the tickets. couldn't recommend highly enough!”

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“Adam was excellent. Always kept me up to date and we had a brilliant time at the concert. We thoroughly recommend!”

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“The whole team at Hospitality Centre have been most helpful once again. This time the Coldplay Platinum Package was exceptional and the team were on hand to help with all issues, especially when concert was cancelled for Friday and moved to Sunday. Great teamwork guys”

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“Adam was really helpful, and we were very happy with the service we received for our hospitality package for Coldplay. Would recommend, for that 'special' occasion, and we will definitely be back for another magical evening. I would suggest ringing, as my original email was not answered (over the weekend) x”

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Hospitality Centre is rated 4.9 based on 723 reviews