Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,239 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Hortology 5 star review on 18th February 2026

869

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fabulous plants and speedy turn around time.”

Helpful Report

Posted 2 months ago

“We ordered this plant stand for our banana plant and it fits perfectly. It is very sturdy and stable and has a very nice finish too!”

Helpful Report

Posted 2 months ago

“Arrived in great condition really well packaged , delivered with care and great value for money.”

Helpful Report

Posted 2 months ago

“Moisture probe works well, a great gauge of how damp or dry the soil is for my indoor plants”

Helpful Report

Posted 2 months ago

“Brilliant staff, quality of my living plant was excellent, 👌💯”

Helpful Report

Posted 2 months ago

“Package arrived well protected and the pot looks great in situ”

Helpful Report

Posted 2 months ago

“Beautiful pot! Lovely colour and made with quality materials. It looks even better in real life than in the pictures. Delivery was very fast.”

Helpful Report

Posted 2 months ago

“Brilliant pot , very good efficient service. Highly recommended”

Helpful Report

Posted 2 months ago

“This is the only plant company I’ve transacted with which had the integrity to flag a plant wasn’t fit for sale before they sent it out, and they gave me the opportunity to select another plant. I loved this. When my selection did arrive it was in exceptional condition, pest free and packaged with real care.”

Helpful Report

Posted 2 months ago

“Lovely pots arrived exceptionally well packed, would definitely recommend”

Helpful Report

Posted 2 months ago

“pleased with the service.”

Helpful Report

Posted 2 months ago

“Excellent service, particularly helpful staff, happy to assist when I made contact to amend my order. Good quality products as described. Will certainly buy again from Hortology.”

Helpful Report

Posted 2 months ago

“Wonderful plants, beautifully packed. Speedy delivery.”

Helpful Report

Posted 2 months ago

“Lovely pot! Delivered very quickly,well packed!”

Helpful Report

Posted 2 months ago

“I received my order from Hortology very promptly and ever since I have been using the fertiliser for my indoor house plants (which are growing in water) they have been positively thriving. I highly recommend this company!”

Helpful Report

Posted 2 months ago

“I’ve placed 3 orders now and have been beyond happy each and every time. The plants have all been incredibly healthy and the pots gorgeous quality too. Highly recommend!”

Helpful Report

Posted 2 months ago

“Amazing customer service but best of all was delivery the plants arrived in perfect condition and true to size”

Helpful Report

Posted 2 months ago

“You always deliver just what I am expecting, carefully packed and promptly. This time it was a pot for my Christmas tree, which is o sitting happily in the said pot.”

Helpful Report

Posted 2 months ago

“Thank you 3 well packed cacti and lovely colours”

Helpful Report

Posted 2 months ago

“Lovely products, fantastic packaging and prompt delivery!”

Helpful Report

Posted 2 months ago

Hortology is rated 4.8 based on 9,239 reviews