Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,393 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,393 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely quality plant and ceramic hanging bowl. On the expensive side but the delivery process was efficient and the plant healthy so was worth it.”

Helpful Report

Posted 5 years ago

“Ordered some lovely pots for the orchids I bought. I was after a wicker basket effect and that’s what I got!! Lovely pots and all sealed so they’re waterproof.”

Helpful Report

Posted 5 years ago

“Beautiful, quality pots and great service. I'll be back!”

Helpful Report

Posted 5 years ago

“Third order from you and always great quality plants. Arrive quickly and in great condition. Love how easy your website is to use to find indoor pet friendly plants. Very happy.”

Helpful Report

Posted 5 years ago

“Second to none customer services! One of my pots arrived broken, got in touch with the amazing customer services team at Hortology and got this beautiful replacement in no time! Couldn’t recommend any higher! Will defo continue shopping at Hortology”

Helpful Report

Posted 5 years ago

“I ordered a number of items including an Aloe Vera plant. Sadly, it was badly damaged in transit which was a shame as it looked like it was a lovely plant. I contacted customer services and received a replacement in super fast time. I would certainly use them again. Thanks.”

Helpful Report

Posted 5 years ago

“Fantastic service. A beautiful plant delivered the day after I ordered it. My daughter was thrilled. Thank you 🙏🏻”

Helpful Report

Posted 5 years ago

“Fantastic collection of stock, and Esther couldn’t have been more helpful. Really exemplary customer service. Pots were extremely well packaged and delivered quickly. Extremely pleased with the quality of the pots and I wouldn’t hesitate to purchase again.”

Helpful Report

Posted 5 years ago

“Very fast, efficient service. The Eileen plant bowl is perfect for cacti collection.”

Hortology 5 star review on 16th April 2021

Helpful Report

Posted 5 years ago

“Great plants and customer service!”

Helpful Report

Posted 5 years ago

“Beautiful, healthy plant, arrived earlier than I expected and with great, recyclable packaging.”

Helpful Report

Posted 5 years ago

“Communication with Hortology was excellent and I was kept updated on progress throughout. Plants arrived in excellent condition and were packed with care. Worth waiting for and I will be ordering again! Thank you.”

Helpful Report

Posted 5 years ago

“Dry efficient but goodness me the amount of packaging was ridiculous very sad. The planet is more important than this.”

Helpful Report

Posted 5 years ago

“Delivery on time, plant & pot arrived perfectly. Everything went smooth!”

Helpful Report

Posted 5 years ago

“Easy to use website, goods arrived quickly and were well packaged. I have only used the palm feed once, so unable to ascertain any results just now.”

Helpful Report

Posted 5 years ago

“Such great service, I ordered the wrong size liner for the pot I wanted by mistake, and Esther emailed me to check before it was sent out. She replaced with the right size and the difference in cost was refunded almost instantly. Very happy.”

Helpful Report

Posted 5 years ago

“Really impressed with Hortology. I ordered 5 quite large pots, they arrived on-time and they were packaged beautifully with not a scratch on them. Conversely, the same week I ordered from another online plant store (rhymes with "batch") which arrived late and two of the pots were cracked(!) - Hortology for the win! Already planning my next order... :D”

Helpful Report

Posted 5 years ago

“Beautiful pots bought for my green wall. Arrived safely packed. I will definitely buy from Hortology again.”

Helpful Report

Posted 5 years ago

“Great and fast delivery, plant is in great condition”

Helpful Report

Posted 5 years ago

“Delivery and condition of plant was excellent.”

Helpful Report

Posted 5 years ago

Hortology is rated 4.8 based on 9,393 reviews