Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,286 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 18th February 2026

869

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was surprised how quickly the 2 plants were delivered. They arrived in very good condition and I am happy with them”

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Posted 5 years ago

“The process of buying was all very straightforward and we are pleased with our puchase.”

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Posted 5 years ago

“plant was really nice”

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Posted 5 years ago

“Beautiful pot arrived and I am very much looking forward to planting it up! Only down side is the excessive packaging. I realise the pot needs to be protected during transit, however the pot arrived in a box within another extremely large box.”

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Posted 5 years ago

“Lovely pots.Good price and great quality Definitely order from you again Thanks”

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Posted 5 years ago

“Lovely healthy plant, delivered in great condition”

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Posted 5 years ago

“Excellent quality plants and planters. Had to wait a few extra days due to the current climate, but the wait was worth it. Plants arrived healthy and no damage at all. I will definitely use this company again. Would recommend.”

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Posted 5 years ago

“Arrived fast, well packed and in great condition”

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Posted 5 years ago

“No complaints very professional service delivery prompt and quality of plant very good Will definitely use again.”

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Posted 5 years ago

“Delivered in the time frame expected, I’ve only been using the product a week or two so difficult to say whether it’s effective or not but the size of the spray is nice and similarly priced to amazon/other places so I’d much prefer to give my money to a smaller business. Not five stars as the packaging was slightly obscene for the product inside- so not that sustainable sadly although have now recycled to use for when I move house..”

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Posted 5 years ago

“Love the plants, arrived really quickly and in great condition!”

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Posted 5 years ago

“I was a little apprehensive about ordering a large plant online and was sure the plant would not look as well presented as the online picture. However, I couldn’t have been more wrong. The plant was beautiful and in great condition. Really happy with it and will be ordering again without a doubt.”

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Posted 5 years ago

“One of the pots I ordered was slightly damaged and so I was contacted - before dispatching - to see whether I would prefer to wait for a new batch or whether I was happy with the damage - which was pictured - and would instead like a small discount. A very practical, forward and honest approach to ensuring items aren't just wasted when damaged. The pots were packaged very well and once the issue was resolved, shipped promptly. All in all a good experience. Thank you.”

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Posted 5 years ago

“Great design, really well made pots!”

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Posted 5 years ago

“I thought the delivery was very slow, I ordered on the 10th October and received the plants on 19th. I didn't receive any communication to say the order was delayed so assume that is the norm. That said, when the plants did arrive, they were packaged very well and were very healthy looking.”

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Posted 5 years ago

“Lovely planter. Very quick delivery service. Only quibble would be that the amount of packaging was excessive.”

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Posted 5 years ago

“The plant had lost quite a few leaves, seems to be good now”

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Posted 5 years ago

“Very easy to navigate around their website found the product I was looking for and the purchasing process was a breeze. I would have given 5 stars but my only criticism this organisation is the cost of the postage and packaging was nearly as much as the cost of the item I was purchasing.”

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Posted 5 years ago

“Really great plants and pots with the highlight being the packaging to get the plants to you in one piece”

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Posted 5 years ago

“Beautiful plant”

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Posted 5 years ago

Hortology is rated 4.8 based on 9,286 reviews