Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,382 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 16th July 2026

877

Anonymous

Anonymous // 01/01/2019

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English

“I'm delighted with Hortology. I will certainly buy from them again”

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Posted 3 years ago

“Super quick delivery and the plant is healthy with no signs of pests, will be using again! :)”

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Posted 3 years ago

“Beautiful plant, bigger than I thought and packaged lovely”

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Posted 3 years ago

“Lovely pot although I struggled to find a plant to fit inside it. Either too big or too small. The opening of the pot was a lot smaller than the measurements shown on website therefore making it difficult. I found myself going a round my garden centre trying different plants with no luck! Still looking ….”

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Posted 3 years ago

Hello Gail, Thank you for your order with us and I'm sorry to hear you had difficulty finding a good match. The dimensions on our website are the widest point of the pot eg 13cm x the height eg 12cm, you can see the opening diameter of each pot as you hover over the size button and immediately underneath the size option buttons as each is selected, we also have a size guide here: https://hortology.co.uk/pages/plant-pot-size-guide-for-houseplants Openings are typically smaller than the widest point when it comes to the round/globe shaped pots. You could also return the pot, our returns policy can be found here https://hortology.co.uk/pages/returns-refunds and any questions please do let us know. Many thanks, Your Hortology Team

Posted 3 years ago

“Perfect perfect”

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Posted 3 years ago

“Lovely item well packed and quickly dispatched. Very pleased.”

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Posted 3 years ago

“Great, Just what I wanted. Well packaged and came on time. Will use again.”

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Posted 3 years ago

“Really easy to order and the plant pot and vase were really stunning!! Everything arrived in good time and was carefully packaged. I would definitely order form Hortology again.”

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Posted 3 years ago

“Great product, great service. Thank you”

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Posted 3 years ago

“Colour as in pictures...very well packed..quick delivery...pleased with the planter good quality for ££...deserved 5stars..*****”

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Posted 3 years ago

“Ordered from Hortology several times now and always found the quality and service to be excellent. Dispatch and tracking are always well organised and items well packed. Lovey range of planters - I’ve purchased several of the orange Charlotte planters. Wonderful colour and great retro feel to these.”

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Posted 3 years ago

“Plants arrived in perfect, healthy condition. Delivery was quick and easy - 10/10 experience :)”

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Posted 3 years ago

“Great product safely packaged”

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Posted 3 years ago

“Beautiful plants, good packaging.”

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Posted 3 years ago

“Plant and pot delivered on time. Both are of good quality. Small issues were dealt with quickly and efficiently. Recommend.”

Hortology 4 star review on 3rd October 2022

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Posted 3 years ago

“gorgeous plants and amazing customer service! I ordered a plant and a pot as a gift and the team got in touch to check if i had ordered the wrong size pot as it was smaller than the plant. They sorted it out for me asap and the gift arrived the next day! Thanks so much, Shona!”

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Posted 3 years ago

“Lots all arrived in perfection condition very happy and will order from again .”

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Posted 3 years ago

“Lovely products, well packed and I’m very happy with my new plant pots”

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Posted 3 years ago

“I love our pots and our place looks amazing!!! Thank you Hertology💗💗💗”

Hortology 5 star review on 1st October 2022

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Posted 3 years ago

“Perfectly and securely wrapped goods, wonderful items, to say nothing if the speedy service! Perfection, Thankyou, I’ll definitely be ordering from you again! 😊😊”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,382 reviews