Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,433 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,433 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 11th September 2026

879

Anonymous

Anonymous // 01/01/2019

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“As ever, dealing with your company and staff is a pleasure; and the (high quality) plants received are always a delight. Thank you!”

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Posted 3 years ago

“Love the vase but just disappointed it had bubbles in it.”

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Posted 3 years ago

“Great selection - interesting and well priced”

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Posted 3 years ago

“All round, good quality plants. More reasonably priced than its most obvious competitor. Hoodwink you to write this review on the promise of money code off that doesn’t materialise.”

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Posted 3 years ago

Hello Matthew, Thank you for your order and review. I am sorry the code didn't come through, we have sent you one to use. Have a wonderful weekend. Many thanks, Your Hortology Team

Posted 3 years ago

“Hi. This is my second order from Hortology, both s mix of plants and pots. I love this company, and wish I had more space! I love the vintage design indoor planters, and the unusual plants :)”

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Posted 3 years ago

“Very good plant was lovely well packed quick delivery looks great thank you”

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Posted 3 years ago

“Just perfect! Great products and great service”

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Posted 3 years ago

“Well packaged and beautiful shape. Height as stated. Very happy with service and price, will buy again.”

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Posted 3 years ago

“Really good product and plant range and I was pleased and was pleased with the speed of delivery.”

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Posted 3 years ago

“Fast delivery, quality plants and pots :)”

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Posted 3 years ago

“Prompt delivery. Plants are always good quality.”

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Posted 3 years ago

“Large healthy looking plant packed well and fast delivery thank you”

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Posted 3 years ago

“Excellent, healthy plant, packaged well. Shona was really helpful with plant advise and helping us make our purchase. Overall really happy, thank you”

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Posted 3 years ago

“Couriers sometimes have difficulty finding my property, so I contacted the company to request that the small items be dispatched via Royal Mail. Very quickly, I received an email containing a link to process the order using Royal Mail delivery. Couldn't be happier with the service I received from Hortology.”

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Posted 3 years ago

“I ordered a basket for my blue spruce tree to sit in when I bring it indoors for winter. It was delivered the next day and is exactly as pictured. Great service and quality!”

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Posted 3 years ago

“Plants arrived well packed. Gorgeous”

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Posted 3 years ago

“great selection at reasonable prices.”

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Posted 3 years ago

“Lovely plant and pot, the staff really helped when I made 2 separate orders. They grouped them together for me and refunded the P&P.”

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Posted 3 years ago

“Very pleased with plants really strong and healthy looking well packaged so no damage delivery was very quick well before expected date, would use again.”

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Posted 3 years ago

“Always provided healthy plants. I have about 8 now and all growing well. Delivery is quick and plants well packed..sometimes too well packed because it took me best part of 30 minutes to retrieve my latest purchase from the box! No complaints about this company at all. They’re staying as my main supplier!”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,433 reviews