Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,383 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,383 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 16th July 2026

877

Anonymous

Anonymous // 01/01/2019

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English

“It is the third time I used Hortology. As before the plants arrived in good time, well and securely packaged in good condition. They are nice specimens. Happy :-).”

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Posted 4 years ago

“Excellent service, items bought are good quality an delivery was fast. Also great advise on their website”

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Posted 4 years ago

“The pots are beautiful, arrived promptly and safely. And the product descriptions (opening measurements, height, etc) make it easy to choose the right pot.”

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Posted 4 years ago

“Hortology is my absolute go to for plants, without exception. The service is excellent, the plants are incredibly healthy and the prices are great. Love them and will be back again, no doubt.”

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Posted 4 years ago

“Prompt efficient delivery of well packed, delightful small plant pots exactly as described on the well designed, informative website. I would definitely use this company again.”

Hortology 5 star review on 29th May 2022

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Posted 4 years ago

“Indoor Trailing Plant delivered very well packaged and in pristine condition, will purchase from Hortology for the foreseeable future - very very happy with the service and product.”

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Posted 4 years ago

“Beautiful plants and an excellent range of pots- all arrived carefully packaged. Thank you.”

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Posted 4 years ago

“Well packed and good quality”

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Posted 4 years ago

“Pleasure to do business with, good service fast delivery”

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Posted 4 years ago

“Wasn’t too impressed with the soil my plant came in. It was extremely dry and thick with dried out hard mould at the top. I decided to repot and refresh with new soil straight away. The plant seems to be doing well, is a lovely big size and other than the soil I am really happy with the plant itself. Was packaged well.”

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Posted 4 years ago

“GOOD QUALITY - SIZE ACCURATE Nice ‘pots’ - quite pricey. Postage on the expensive side.”

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Posted 4 years ago

“Nice product, thoughtfully packaged, delivered in good time.”

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Posted 4 years ago

“Beautiful plants. I have made several purchases from Hortology including plants and plant pots. All thriving!”

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Posted 4 years ago

“I was very worried about ordering a plant on line because you don’t really see the actual plant your ordering, plus it wasn’t cheap, but that is because I wanted a large Jade plant. I shouldn’t of worried my plant was absolutely fantastic really beautiful. I am so so happy with it. I would definitely order again and would not go anywhere else, it is really stunning I am so happy with it, and I have to say worth every penny thank you so much.”

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Posted 4 years ago

“A very good service . prompt and well packed.many thanks!”

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Posted 4 years ago

“very pleased with my new plant. It was much larger than I expected, very healthy and now has a new home in my home. Was delivered when I was told it would be x”

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Posted 4 years ago

“Disappointed as my Sansevieria Fernwood Mikado had brown tips on every stem, plus one stem was withered maybe a couple of inches down, and although plant in itself was fine, had I seen it before purchasing I certainly wouldn't have bought it, especially as it was a gift. I contacted Hortology, have to say the girl was nice but I was told that was how the Mikado was and I could just snip off the tips! Disappointing as I've had plants from them before and been pleased.”

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Posted 4 years ago

“Very pleased with the house plant compost I bought from Hortology. Excellent quality, unlike some of the cheaper 'well-known' brands where I am still trying to eliminate the fungus gnats. I will be buying more of this in the future. The bags were well packaged and delivery was prompt.”

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Posted 4 years ago

“Happy with the service and the recipient was happy with the item”

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Posted 4 years ago

“Exceptional quality packaged very carefully to retain its perfect condition.”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,383 reviews