Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,439 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Hortology 5 star review on 28th September 2026

880

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 palm indoor plants. Good delivery dispatch and kept informed through courier texts. The plants arrived safely and were well packaged to ensure least damage in transit. The plants were healthy and height that was paid for. They have settled in their new home and thriving. I was very dubious of ordering online but would definitely recommend company and the care they take to ensure plants survive the transit. Would definitely buy from them in the future.”

Helpful Report

Posted 5 years ago

“We ordered a glazed pot and it was delivered very promptly. Far better than is available in the DIY stores and we're very pleased with it”

Helpful Report

Posted 5 years ago

“We were so looking forward to our Hortology pots arriving and when they did we were delighted with them. We chose three different styles and each pot is beautiful and makes a lovely addition to our home. It was great to have such a choice of sizes and styles too so was able to pick the perfect pot to complement our plants They arrived swiftly and were very well packaged. Well Done Hortology,”

Helpful Report

Posted 5 years ago

“Beautiful plants & pots so pleased with them. Excellent service about to make another order.”

Helpful Report

Posted 5 years ago

“Very pleased with my order”

Helpful Report

Posted 5 years ago

“Bought two lovely pots for my house plants, which are solid and good quality. They arrived promptly and were very well packaged using sustainable materials. Very pleased.”

Helpful Report

Posted 5 years ago

“Absolutely great service. Plant arrived safely, healthy and undamaged. Would recommend Hortology to all .... they keep their pledge to provide great service.”

Helpful Report

Posted 5 years ago

“The plants are lovely and as described. It would have been 5 stars if the packaging had been better. They arrived messy, had to clean soil off the plant leaves and top up the pots a bit.”

Helpful Report

Posted 5 years ago

“Beautiful plants, well protected on delivery.”

Helpful Report

Posted 5 years ago

“I ordered 3 plants, they came very well packaged/protected. The plants were in beautiful condition and I can’t wait to order again.”

Helpful Report

Posted 5 years ago

“Gorgeous plants, arrived very well packaged and looking healthy, doing well so far. Very competitively priced as well, and delivery was in a timely manner. Will definitely be buying from them again in future.”

Helpful Report

Posted 5 years ago

“Very fast delivery and lovely big healthy plants”

Helpful Report

Posted 5 years ago

“Recipient was over the moon! Super delivery, thanks so much.”

Helpful Report

Posted 5 years ago

“Delivery was quick - the plants were in amazing health and packaged very well. I would 100% recommend and will be ordering from them again”

Helpful Report

Posted 5 years ago

“I’m really happy with my blue star fern and pot that I got from Hortology. Communication was good with delivery and the plant arrived safe and sound. Hoping he’ll be happy in my bathroom 😊”

Hortology 5 star review on 14th May 2021

Helpful Report

Posted 5 years ago

“The plant is lovely, arrived very well packed and very quickly too. Will definitely use again”

Helpful Report

Posted 5 years ago

“Amazing! Product came swiftly, packaged in all (bar sellotape to hold in place) recyclables, my strong of hearts is thriving! Grown 1” in a week😍”

Helpful Report

Posted 5 years ago

“Easy website, lovely product and prompt delivery”

Helpful Report

Posted 5 years ago

“Beautiful plant, exactly what I wanted!”

Helpful Report

Posted 5 years ago

“Excellent quality plants that arrive in very good condition. They offer a very wide range of houseplants and a huge range of beautiful pots - we are very impressed with the site and have already placed another order since last week - due after lunch! They do sell out of plants and there is a wait involved until they can renew stocks but it is worth the wait for good quality unstressed plants that will live for years. Top website!”

Helpful Report

Posted 5 years ago

Hortology is rated 4.8 based on 9,439 reviews