Honey Willow Reviews

Name: Honey Willow
Address: 12 Laura Place, , Bath, 12 Laura Place, , Bath, Somerset
Rating: 4.95

5.0 Rating 4,116 Reviews

99 %

of reviewers recommend Honey Willow

5.0

Based on 4,116 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Honey Willow 5 star review on 13th August 2026

Anonymous

Honey Willow 5 star review on 11th August 2026

Marianne Peet

Honey Willow 5 star review on 25th July 2026

Ronald Cox

191

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honey Willow, you produced the perfect 21st present for my step daughter , thank you so much. My sister then ordered a beautiful necklace for her niece too. 5 stars ⭐️”

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Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

“Beautiful piece of jewellery with option to customise backing card in box. Arrived exactly as ordered. Personal and individual gift made by a team of craftswomen. Perfect!”

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Posted 5 years ago

“Working with Honey Willow was a smooth process. I ordered online from the USA. I immediately got an email with the estimated time of arrival. I also got an email alerting me that my package was on its way. The necklace I ordered for a birthday present was stunning and affordable. The whole process was very easy. My Sister was pleased with her gift!”

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Posted 5 years ago

“Easy to use website, and gave a service exactly as detailed. E-mail correspondence was friendly and clear, as was the telephone conversation I had with their office. The product as delivered was exactly as advertised and the presentation and quality was second to none.”

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Posted 5 years ago

“Excellent service, communication, and end result. The handmade, personalised jewellery was beautiful, and an amazing gift for a special birthday!”

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Posted 5 years ago

“Found honey willow after two weeks of looking glad I did.”

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Posted 5 years ago

“The necklace I Purchased for my friends 60th birthday was good quality and a bit hit. Delivery was quick and my item well packaged.”

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Posted 5 years ago

“Excellent delivery .. Excellent attention/response to our enquiry”

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Posted 5 years ago

“My experience with Honey Willow was just perfect. Customer service was quick to reply and very helpful.....and my wife was ecstatic with her 70TH birthday gift. It was beautifully packaged and she hasn't stopped smiling since I gave it to her.”

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Posted 5 years ago

“I ordered the 3 ring gold necklace for my daughters 30th Birthday. I request the 3 rings to be yellow gold. This request was honoured with no fuss. When it arrived I was really pleased with it and my daughter absolutely loved it. Order and delivery process was so easy, staff were lovely to speak to on the phone too”

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Posted 5 years ago

“Very pleased with the gift we purchased for our daughter-in-law’s birthday. The necklace is beautiful and everything we hoped for. We were kept well-informed of the progress on the hand-crafting of it as well as its journey to us in Canada? It has been a pleasure doing business with your company. Thank you very much.”

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Posted 5 years ago

“Great service and communication. Received the necklace in NZ within 3 weeks of making the order. Couldn’t have been happier.”

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Posted 5 years ago

“Lovely thoughtful product, and the team where very quick and helpful in replying to my queries. Very happy with the necklace I brought for my Mum. Would certainly buy from Honey and Willow again”

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Posted 5 years ago

“Beautiful jewellery. Beautifully presented.”

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Posted 5 years ago

“Very good service and the jewelry is always beautifully made.”

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Posted 5 years ago

“Fantastic personal service (even during lockdown!). The team were very easy to get hold of via email or phone and my gift arrived with a lovely personal message from them. Highly recommended and can’t wait to visit the shop once it’s open again.”

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Posted 5 years ago

“Beautiful piece of handmade jewellery , which was beautifully packaged, arrived in good time and extremely gratefully received by recipient. Thank you HW x”

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Posted 5 years ago

“Purchased 7 decades necklace for a present which was beautiful ! Great service and prompt delivery”

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Posted 5 years ago

“Lovely gift idea, packaged beautifully thank you so much!”

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Posted 5 years ago

Honey Willow is rated 5.0 based on 4,116 reviews