Honey Willow Reviews

Name: Honey Willow
Address: 12 Laura Place, , Bath, 12 Laura Place, , Bath, Somerset
Rating: 4.95

5.0 Rating 4,103 Reviews

99 %

of reviewers recommend Honey Willow

5.0

Based on 4,103 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Honey Willow 5 star review on 13th August 2026

Anonymous

Honey Willow 5 star review on 11th August 2026

Marianne Peet

Honey Willow 5 star review on 25th July 2026

Ronald Cox

191

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item bought excellent, highly recommended.”

Helpful Report

Posted 4 years ago

“Great piece off jewellery Very well made”

Helpful Report

Posted 4 years ago

Hi James, Thanks for leaving us a review. We hope you had a lovely anniversary. Best wishes, Honey Willow.

Posted 4 years ago

“Lovely quality”

Helpful Report

Posted 4 years ago

“Honey Willow's beautiful, unique, carefully crafted jewellery is highly recommended. I suffered over trying to find an appropriate gift to celebrate my elder daughter's 50th Birthday - until I found the Honey Willow website. Thankfully the website made ordering simple for this self confessed Ludite! I was kept updated regarding the Order's progress as well as dispatch. I was amazed at the speed with which the ordered pendant and earrings arrived in Australia. I was exceptionally pleased to see how stylish and simply timeless each piece was - and how carefully these unique pieces of jewellery had been made. Thank you Honey Willow.”

Helpful Report

Posted 4 years ago

“Beautiful necklace and gift wrap, my friend loved her special present, thankyou.”

Helpful Report

Posted 4 years ago

“Beautiful necklace. Very quick turnaround to say that are made by hand. My mum loved it for her 50th.”

Helpful Report

Posted 4 years ago

“A memorable birthday present for a memorable birthday! Thank you - the necklace is beautiful but the presentation was exceptional - I didn't have to wrap it again! Thank you ...”

Helpful Report

Posted 4 years ago

Hi Margaret, Thank you for leaving us a review. We are really please you like your necklace and our packaging. We hope we see you again soon. Best wishes, Honey Willow.

Posted 4 years ago

“Ordered a necklace for my bride to he as a gift on our wedding day. She absolutely loved it. The quality was superb.”

Helpful Report

Posted 4 years ago

Hi Ian, We are so glad to hear your wife loved her necklace. Thank you for choosing us to help create a keepsake for your special day. Best wishes, Honey Willow

Posted 4 years ago

“Searched for a Necklace for my daughter’s 50 birthday found one on your website and it’s just perfect”

Helpful Report

Posted 4 years ago

Hi Vanessa, Thanks for leaving us a review. We are glad you found what you were looking for on our website and we hope she had a lovely 50th. Best wishes, Honey Willow

Posted 4 years ago

“Ordered the six rings a few weeks prior to the event, paid for expedited service & shipping. To my surprise it was on my porch in less than a week! Not bad for coming across the pond to the States. The item is gorgeous, my wife loves it, so all is well. Thanks for the exceptional service & I'll be coming back for more before too long!”

Helpful Report

Posted 4 years ago

Hi, Thank you for leaving us a review. We are really pleased you are happy with the service we provided. We hope your wife had a lovely 60th birthday. Best wishes, Honey Willow

Posted 4 years ago

“I absolutely love this company! Their products are beautiful and their customer service is excellent!”

Helpful Report

Posted 4 years ago

Hi Rhonda, Thank you for leaving us 5-star reviews. We are pleased you are happy with our service and your 40th necklace. We hope you visit us again soon! Best wishes, Honey Willow.

Posted 4 years ago

“I purchased the 3 ring necklace for my daughters 30th birthday. She absolutely loved it.”

Helpful Report

Posted 4 years ago

Hi Sarah, Thanks for leaving us a review. We hope your daughter had a lovely 30th and we are pleased to hear she loved her necklace. Best wishes Honey Willow

Posted 4 years ago

“Lovely service, I had a question about gift wrapping which they sent me a reply to extremely quickly & advised they didn’t do gift wrapping but the packaging their products come in is stunning enough! Really easy product to order & no problems with delivery, also kept me updated throughout.”

Helpful Report

Posted 4 years ago

Hi Madeline, Thank you for leaving us a company review. We are glad you were happy with our service. We will be offering our regular Christmas gift-wrap service again this year, with some lovely new hand illustrated wrapping. So keep us in mind for Christmas gifts.

Posted 4 years ago

“Great service, the order arrived on time and I was kept informed as to when the order was to be delivered, will definitely use again”

Helpful Report

Posted 4 years ago

Dear Joanne, Thank you for reviewing our company. We are glad you are happy with our customer service and we look forward to seeing you again. Best wishes, Honey Willow

Posted 4 years ago

“My wife loved her 9th anniversary necklace. Great company to deal with”

Helpful Report

Posted 4 years ago

Hi Daniel, Thank you for leaving us a review. We are really pleased your wife liked her necklace and we hope you had a great time celebrating your 9th anniversary. Best wishes Honey Willow.

Posted 4 years ago

“This was a gift for a very dear friend & she totally loved it. Very nicely packaged. Would definitely recommend.”

Helpful Report

Posted 4 years ago

Hi Allison, We are pleased you like our packaging and the service we provided. We hope you visit us again for more milestone gifts! Best wishes, Honey Willow.

Posted 4 years ago

“Great service and quick delivery 😁”

Helpful Report

Posted 4 years ago

Hi John, Thank you for reviewing our service too, we are glad you were happy with our customer care. Best wishes Honey Willow.

Posted 4 years ago

“Didn’t feel after sales customer service was great. They have to understand that when buying online it’s a different experience to touching something a store. Had I been able to do that I wouldn’t have purchased. As it was when it came I didn’t like it but they proved difficult to deal with arguing that it was handmade so therefore couldn’t be returned when I’m pretty sure the that only the hand stamped ring would have been unusable.”

Helpful Report

Posted 4 years ago

Again, we are so sorry that you are disappointed with your jewellery. We don't normally offer refunds on personalised jewellery, as we handcraft it all to order, however we wanted you to be happy with your jewellery, and as it was clear you were not, we offered you a full refund on 7th October, 2.5 weeks before you left this review.

Posted 4 years ago

“We have purchased these beautiful necklaces for 60th birthdays they are so unique especially with the birth stones. Come with a lovely box & personalised message.”

Honey Willow 5 star review on 25th October 2021

Helpful Report

Posted 4 years ago

Hi, We are really pleased you liked your 60th gifts for Nicki and Julie. We hope they have lovely birthdays!

Posted 4 years ago

“Wonderful jewellery. Beautifully made and the gift wrapping is so lovely. Precious gifts for precious people. My sister loved her earrings and was very touched by the message you included. Thank you so much”

Helpful Report

Posted 4 years ago

Honey Willow is rated 5.0 based on 4,103 reviews