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HomeSnag Reviews

4.9 Rating 422 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

4.9

Based on 422 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, they did the survey within a week and I got the results for them survey back the very next day. The information is very clear and informative and everyone I spoke with at HomeSnag was helpful and friendly. Would use them again and definitely recommend them. 11/10”

Posted 1 year ago

“Alex was amazing, very helpful.”

Posted 1 year ago

“Daniel visited us at the start of January. He was proactive in communicating with us, letting us know when he was going to arrive and what to expect from the snagging survey. He was very thorough and pointed out the more major points, explaining the relevance. The report came through promptly in the following 2 days which we are working through with the developer. Daniel was fantastic and I would recommend HomeSnag to other people buying a new build.”

Posted 1 year ago

“Great service. Very knowledgeable. Adam was very thorough and a nice guy to deal with.”

Posted 1 year ago

“Outstanding - Mr Alex visited my new house found more than 120 issues, including a number that I would not found such as the floor creaks excessively in Bedroom, Landing and Staircase. I am highly appreciate to HOMESANG especially Mr. Alex.”

Posted 1 year ago

“We purchased this as we were having major issues with Avant Homes. Although we had been in the home 18 months, we felt we needed a snag report as they had become very difficult to deal with and what they were saying was not correct. The person who attended from HomeSnag was very thorough, and I would say it is worth every penny for what you get for your money, the advice and the report. I had shortlisted about 5 companies who do a similar sort of thing, but when I called up the office to discuss the lady advised me other avenues and routes of success and spent around half an hour with me, it was then I advised them to commence as they seemed very customer focussed.”

Posted 1 year ago

“Very good service, survey professionally carried out on the day Report received within 5hrs :) Really good report, clear with excellent photos Will definitely reuse this service if I need a survey in future”

Posted 1 year ago

“I am absolutely delighted with the work by HomeSnag. Alex who visited my property found more than 200 issues, including a number that I wouldn't have found until it was too late. In addition, the report was very detailed with photos and references to NHBC standards. I can thoroughly recommend HomeSnag and intend to book a resnag when the rectifications have been made.”

Posted 1 year ago

“Outstanding-we have no hesitation in recommending RICS Accredited HomeSnag.The level of expertise shone through during the thorough house inspection and first class working report provided. Alex was outstanding , finding faults and rout causes we had no idea about, some of which would have caused real problems if left undetected and was spot on with his diagnosis .The photographic evidence provided in the report is invaluable along with the references to NHBC standards to support the findings.Can not thank you enough for the help and support this has provided.”

Posted 1 year ago

“Very good service, survey professionally carried out on the day. Thanks”

Posted 1 year ago

“The gentleman that came as friendly and helpful. Found things we would have never thought to look for. Good all round service.”

Posted 1 year ago

“Plenty of contact when I first asked for details about how a survey would be broken down. Closest booking was 2 weeks away, so plan ahead slightly. Great booking system with added extras. An email 2 days before, and then a text from my snagger the day before. Lee was very professional and prompt, talked me through the process, answered all my questions and explained the colour coding system on the report. Highlighted all the things I missed and was happy to explain what was wrong with each thing and put it into simple terms. The report was laid out by room which made life easier to follow along, jobs were aligned to each trade group so I know I'm getting the right individual for the job. Explained what the issues was, with a highlighted photo and stated what the tolerances were according to NHBC. So no room for the developer to blag me. Report received within 12hrs, along with a text confirming payment and a link to a survey. Will definitely reuse if I need a survey in future. Let's just hope the builders pick up on all the things that need to be addressed.”

Posted 1 year ago

“I decided to use Homesnag for my new build and I couldn't be happier with their service. From initial booking to George turning up, everything was a simple and smooth process. The snagging took a few hours which included me asking questions along the way and gave me a lot of confidence of George's knowledge. The report came through later that day with plenty of detail and pictures. It took all the stress of having to provide the initial 7 day snag report when it was the last thing I wanted to do after moving in plus I would have missed 70% due to lack of knowledge. I'm so glad I chose Homesnag as they seem to be the best in the business.”

Posted 1 year ago

“We had a great experience with HomeSnag. It was easy to check availability online and book in relatively short notice which was a great start. Billy, who conducted our survey, was friendly, clearly incredibly knowledgeable, on time, and ultimately produced a really comprehensive but easy-to-grasp report, with multiple formats that will make life a lot easier for us. We’d never have known a fraction of what Billy managed to identify with an expert eye, and feel confident that we can now share a detailed snagging list with our developer. Highly recommended and worth every penny!”

Posted 1 year ago

“Daniel was so helpful. He spent 4 hours in my new home (which had no furniture or a kettle for him to use!) working through each room to identify snags that I wouldn’t have seen but some of which have big implications to the house. He walked me round to give an overview and was definitely understanding when the 150 snags blew my mind slightly. Really personable and professional. Thank you very much!”

Posted 1 year ago

“Excellent service. Professional and friendly approach. Really good report, clear with excellent photos. Thoroughly recommend.”

Posted 1 year ago

“Very professional and patient.”

Posted 1 year ago

“We were very impressed with Homesnag’s efficient service from start to finish.I would recommend anyone buying a new house or coming up to the end of its warranty having a report done. Our house is a good quality build but, even so snags were identified that we would never have noticed. The communication with Homesnag was very good and punctual.”

Posted 1 year ago

“Excellent service”

Posted 2 years ago

“Nice and easy! Everything, from start to finish was simple and easy. Booking was simple, The chap from Homesnag messaged me the day before to confirm everything, was Punctual (early if anything), friendly, and absolutely knew his stuff. I had walked around and found maybe 10 or so issues.... Lee found 180! Report provided was clear and concise with relevant guidance attached - the developer jumped on it straight away and are working their way through the list.... Could not recommend HomeSnag more!”

Posted 2 years ago

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HomeSnag is rated 4.9 based on 422 reviews