“The service is unbelievable in a bad way. Getting charged £198 for sending 2 sofas back as they wasn't suitable for me is a joke. Being a pensioner is bad enough without getting ripped off as well.. J Byrne”
“Awful company. Awful products. Have attempted to scam and steal money from me on two occasions. Won’t refund me for goods that I refused delivery of as the quality was terrible. I have complained to trading standards. The worst company I have ever encountered. Do not use.”
“Purchased two Keter Adirondacks in graphite. The service was great, delivery earlier than expected and product amazing. Thank you Home Done for an enjoyable shopping experience.”
“Really impressed .I searched round and got my 2 seater from hone done at £70 cheaper than what
i had found.free fast delivery too .so I can't moan at that”
“A very significant piece of furniture. Not like flat pack at all. I thought I might be able to put it together because it was looked so easy with only a couple of shelves and some Allen key bolts to attach them but, I had to have help because the pieces were too heavy. It looks lovely and suits the rest of my furniture..”
“Delivered on the day they said and on time the driver even rang me when they was in the area wich was a nice touch I have even bought something else and I would recommend them to anyone who is thinking of getting home
furnishings.”
“I was very pleased to receive the perfect, exquisitely beautiful sensor bin, I am excited to have it and am enjoying using it !!! xx Thank you very much, Home Done, I will defo buy from you again! :) xx”
“I'm so happy with my wardrobe. Well made easy to erect. The sliding doors work great . I can't fault it .arrived on time .I've very happy and will definitely buy from this place time after time . It is a two person build .”
“The process of ordering and receiving our confirmation emails was fine. However, when we were having problems receiving the product was the issue. Contacting the Home Done team was simple and straightforward but trying to then have a contact for the delivery company in order to re-arrange the delivery (because they had cancelled) was a huge problem because they also didn't have the a contact which made things very difficult and caused the process of receiving our goods much longer. I definitely think this should be looked at closely for a better customer experience.”
