“Item arrived within a week of being ordered which was good.
Assembly took little longer than I thought. The hinges for the seat were a little tricky to align, but managed it; as were the 'hinges / stopper' for the seat when you lift it up.
That said, once completed, nice little window seat. I bought the black faux-leather which blended in well with my grey sofa.”
“Delivery day was a little confusing as I had to chase for an update. The product itself is very good, looks great and it's very spacious. The instructions are not quite correct and doesn't match fully, the door handles can't be screwed in with the screws provided.”
“First time using Home Done and extremely impressed. Excellent communication - speedy, clear, easy to understand and informative. Easy ordering process. Kept up to date about delivery. When the item arrived ( which was early so even better ! ) - well packaged and very happy with the item ordered. Based on this experience I would happily return and have no reservation to recommend to others. Many thanks”
“The packaged arrive a bit damaged by all contents were safe.
My order arrived within the dates stated.
Bought a double wicker bin cover and looks brilliant.
Bins fit with no problems.
Really happy with the purchase.”
“I discovered Homes Done late last year and have now ordered from them 3 times, every purchase has been a smooth process, i have no issues with the items i have purchased. Everything looks as it should, and any assembly has been made easy with the easy to follow instructions. I recommend them and will be using them for future purchases.”
“Awful experience. Called by them to say item no longer available as damaged in transit and now out of stock. Home Done very hesitant to give refund and kept referring me back to other items to have instead or to have credit. When they finally agreed to give refund, I've had to keep chasing. Still not received 4 weeks later, and will now be doing a chargeback claim with my credit card company. I'd suggest keeping away from this company at all costs!”
“Latest estimate for delivery was Wednesday. It’s Thursday and yet not even with the courier let alone delivered. Emailed Home Done and no response. Not impressed so far. Hope the product is worth the wait.”
“Terrible, no refund received despite assurances.
I would never recommend anyone to use Home Done. I will also be putting my views on social media.
Shameful company.”
